User`s manual

16
Troubleshooting
5. TROUBLESHOOTING
If you have difficulty with your phone, please try the suggestions listed below. Please also check the user's manual of VT2032 for more detailed
troubleshooting items.
Please contact the technical support of the telephone service provider for further information.
This telephone is not equipped with a grounding function! Therefore some of the functions may be limited when used in PBX systems.
For technical support, please call VTech Technical Inquiry Hotline [phone].
Problem Cause Solutions
"PLEASE SET TIME" is displayed. Date or time may not be set. Set the date and time from handset menu.
No dialing tone when pressing
key
a. The connection cord of the base station may
not be plugged in.
b. The adapter cord may not be plugged in
correctly in the base station.
c. The line may be busy, as another handset may
be used.
d. Wrong connection cord (no Euro AS)
a. Check the connections. Unplug and plug back
in the mains. Check that the telephone line cord
has been plugged into the base station and the
phone socket.
b. Check the base station plug and the 220V plug
(remove and plug-in).
c. Wait until the line is unoccupied.
d. Use the original connection cord.
When connected to a PBX, no and/or
wrong connection after dialing.
Dialing prefix is needed. Insert the dialing prefix.
"OUT OF RANGE" is displayed.
a. Base station may be out of range.
b. Base station may not be connected to mains.
a. Reduce the range.
b. Connect base station to mains.
The call does not work.
Service may not be activated or wrong operation
or wrong setting
Check your Subscription with network
No display. Empty battery Recharge battery
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