Operating instructions
LIMITED WARRANTY
WHAT DOES OUR WARRANTY COVER?
· Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
· To the original purchaser only – ONE YEAR.
WHAT WILL VTECH DO?
· At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
· Call VTECH Communications customer service for Return Authorization at:
1-800-595-9511
· Properly pack your unit. Include any cables & accessories, which were originally
provided with the product. We recommend using the original carton and packing
materials.
· Include in the package a copy of the sales receipt or other evidence of date of original
purchase (if the unit was purchased within the last twelve months).
· Print you name and address, along with a description of the defect, and include this
in the package.
· Include payment for any service or repair not covered by warranty, as determined
by VTECH Communications.
· Ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE
BEAVERTON, OREGON 97008
VTech Communications assumes no responsibility for units sent without prior Return Authorization
WHAT DOES OUR WARRANTY NOT COVER?
· Batteries
· Damage from misuse, neglect, or acts of nature (lightning, floods, power surges,
etc.)
· Products which may have been modified or incorporated into other products
· Products purchase and/or operated outside the USA, its territories, or Canada.
· Products serviced by the owner or a service facility not expressly authorized
by VTECH Communications
· Products purchased more than 12 months from current date
· Units purchased in “AS IS” condition, or units purchased as “Distressed Mer-
chandise”.
HOW DOES STATE LAW RELATE TO THIS WARRANTY?
· This warranty gives you specific rights. You may also have other rights that
vary from state to state.
IF YOU PURCHASED YOUR TELEPHONE IN CANADA
Please call 1-604-273-5131
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