ErisStation TM Conference Phone with Wireless Mics Wireless Conference System User’s manual business phones.v tec h.
Congratulations on purchasing your new VTech product. Before using this product, please read Important safety instructions on page 35 of this manual. This manual includes the information and procedures necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at http://businessphones.vtech.com.
Table of contents Introduction................................1 Dial mode...........................................17 Area code...........................................17 Loop gain............................................18 Reset..................................................18 About ErisStation Conference Phone....1 Parts checklist.....................................1 Getting Started...........................2 Phonebook................................19 Connect base unit....................
Table of contents Appendix...................................29 Battery................................................29 Troubleshooting.......................30 Important safety instructions....35 Precautions for users of implanted cardiac pacemakers.................36 Operating range........................36 California Energy Commission battery charging testing instructions...............................37 Maintenance..............................37 About wireless microphone units.....................
Introduction About ErisStation Conference Phone The ErisStation Conference Phone is designed for use in office settings. It consists of a base unit and four wireless microphone units, enabling participants in different areas of a meeting room to deliver clear conversation in a phone conference. Parts checklist Your conference phone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Getting Started Connect base unit Connect the base unit as shown below. Wall outlet E VCS704 3 TEL LINE AC power cord Slots 1 2 Telephone line cord DC power cable Wall jack 1. Plug one end of the DC power cable into the base unit, and plug the other end into the VCS704 jack of the power adapter. Route the cord through the slots. 2. Plug one end of the telephone line cord into the TEL LINE jack of the power adapter, and plug the other end into a wall jack. 3.
Getting Started Install battery to the wireless microphone unit 1. Place the battery with the label THIS SIDE UP facing up onto the battery compartment. 2. Push the battery gently until it is fully inserted. 3. Slide the battery door until it clicks into place. 4. Place the wireless microphone units into the charging cradles until they are flush. The status indicator on the wireless microphone unit turns orange when charging, and turns off when the wireless microphone unit is fully charged.
Getting Started Lift the wireless microphone unit Your wireless microphone unit works when it is lifted during a call. 1. Push the wireless microphone unit as shown above. 2. Lift the wireless microphone unit from its bottom. • For best performance, speak to the microphone on the wireless microphone unit at a distance of no more than 3 feet. • Always return the wireless microphone units to the charging cradles after use.
Getting Started Base unit overview (front) n a b m c d l e k j f g h i 1. Speaker 2. LCD display 3. Status indicators • Indicates the system status. See also Status indicators overview on page 9. 4. • Press to show the menu. • Press to select an item, or save an entry or setting in a menu. • While in a menu, press to return to the previous menu. • While editing numbers or names, press to delete a character, or press and hold to delete all characters.
Getting Started 5. / • Press to scroll through the menu, phonebook, or call log. • Press to adjust the ringer volume. • During a call, press to adjust the listening volume. 6. • Press to make, answer, or end a call. 7. 8. Dialing keys • Press to enter numbers or characters. • • While entering numbers, press and hold to insert a dialing pause. While editing names, press to add a space. • Press to switch to tone dialing temporarily when using pulse service while on a call.
Getting Started Base unit overview (rear) a &21)(5(1&( 3+21( :,7+ :,5(/(66 0,&6 b c 1. Status indicator • Indicates the system status. See also Status indicators overview on page 9. 2. Rear microphone 3.
Getting Started Wireless microphone unit overview 1 2 3 5 4 1. Microphone • Functions as an extended microphone of the base unit during a call 2. Status indicator • Indicates the system status. See also Status indicators overview on page 9. 3. • During a call, press to mute or unmute all microphones in the system. 4. Battery door 5.
Getting Started Status indicators overview Status indicators on the base unit Power up • Green for about two seconds. On a call • Green during a call. • Red when the system is muted during a call. Incoming call • Flashes green when there is an incoming call. Status indicator on the wireless microphone unit On the cradle • Orange when charging in the cradle except during registration. Off the cradle • Green during a call. • Red when the system is muted during a call.
Conference phone operation Make a call 1. Press on the base unit. 2. When you hear a dial tone, dial the number with the dialing keys (0-9, The screen displays the elapsed time as you talk (in hours, minutes, and seconds). Answer a call Press on the base unit to answer an incoming call. End a call During a call, press on the base unit to end a call. Redial Press to redial the last number dialed. Predial a call 1. Enter the telephone number with the dialing keys (0-9, • Press to delete one digit.
Conference phone operation Mute The mute function allows you to hear the other party but the other party cannot hear you. • During a call, press on the base unit or a wireless microphone unit. The base unit displays Muted. All microphones in the system are muted until the mute function is turned off. • Press on the base unit or a wireless microphone unit to unmute all microphones in the system. The base unit displays Microphone ON briefly.
Conference phone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert beep if someone calls while you are already on a call. • Press on the base unit to put the current call on hold and take the new call. • Press on the base unit at any time to switch back and forth between calls. Clear the redial number 1. Press 2. Press when the base unit is not in use. until the base unit displays Clear Redial. or 3. Press to confirm.
Conference phone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the phonebook, call log, or the last number dialed while you are on a call using the base unit. Chain dialing can be particularly useful when you are required to enter a PIN code to access a conference call. You can save the PIN code to the phonebook and retrieve it from your phonebook entries during a call. To access a number from the phonebook while on a call: 1. Press -ORPress 2.
Settings Using the Menu You can enter the menu to change the settings. In the ringers menu, you can adjust the ringer volume and select the ringer tones for incoming calls. In the settings menu, you can change the settings for the date and time, LCD language, base name, key tone, dial mode, area code, and loop gain. You can also reset the base unit to default settings. To enter the menu: 1. Press 2. Press when the base unit is not in use. or 3. Press until the base unit displays the desired feature menu.
Settings Ringer tone You can choose from different ringer tones on the base unit. 1. Press when the base unit is not in use. until the base unit displays Ringers, and then press 2. Press or 3. Press to highlight Ringer tone, and then press . 4. The base unit displays RINGER TONE with the current setting. Press sample each ringer tone (Tone 1 to Tone 10). 5. Press . or to to save your selection. You hear a confirmation tone.
Settings LCD language You can select English, French, or Spanish to be used in the base unit screen display. 1. Press 2. Press when the base unit is not in use. . to choose LCD language. 3. Press 4. Press until the base unit displays Settings, and then press or to choose English, Français, or Español, and then press or 5. Press . again to save your selection. You hear a confirmation tone.
Settings Key tone You can turn the key tone on or off for the base unit. If the key tone is on, the base unit beeps with each key press. If the key tone is off, there are no beeps when you press the keys. 1. Press when the base unit is not in use. 2. Press or until the base unit displays Settings, and then press 3. Press or until the base unit displays Key tone, and then press . . 4. The base unit displays KEY TONE with the current setting. Press or to sample each key tone (Off, or 1 to 3). 5.
Settings Loop gain The default settings of the loop gain feature is Off. Turn this feature on only when the callers cannot hear you well, and you are using a public switched telephone network (PSTN) line. 1. Press when the base unit is not in use. 2. Press or until the base unit displays Settings, and then press 3. Press or until the base unit displays Loop gain, and then press 4. Press or to choose On or Off. 5. Press . . to save your selection. You hear a confirmation tone.
Phonebook About the phonebook The phonebook can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • When you access the phonebook without an entry, the base unit displays Phonebook empty. • When the phonebook is full and you try to save an entry, the base unit displays Phonebook full. • When you try to add an entry already stored in the phonebook, the base unit displays Number already saved. Add a phonebook entry 1. Press when the base unit is not in use.
Phonebook Review phonebook entries Phonebook entries displays in alphabetical order. 1. Press ( ) on the base unit when the base unit is not in use. The base unit displays the first entry in the phonebook. 2. Press or on the base unit to browse through the phonebook. -OR1. Press when the base unit is not in use. 2. Press or to scroll to Phonebook, and then press 3. Press or to scroll to Review, and then press 4. Press or to browse through the phonebook. . .
Phonebook Edit a phonebook entry 1. Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 20). 2. When the desired entry displays, press . 3. Press again to choose Edit contact. 4. The base unit displays EDIT NUMBER. Use the dialing keys to edit the number. • Press or to move the cursor to the left or right. • Press and hold • Press to insert a dialing pause (a p appears). to erase a digit. • Press and hold to erase all digits. 5. Press .
Phonebook Delete all phonebook entries 1. Press 2. Press when the base unit is not in use. or to scroll to Phonebook, and then press 3. Press or to scroll to Delete all, and then press Delete all contacts? . . The base unit displays 4. Press to confirm. The base unit displays All contacts deleted, and then returns to idle. You hear a confirmation tone. Speed dial You can copy up to 10 of your phonebook entries to the speed dial locations (0 and 1-9).
Phonebook Reassign a speed dial entry 1. Press when the base unit is not in use. 2. Press or to scroll to Phonebook, and then press 3. Press or to scroll to Speed dial, and then press . . 4. Press , , or a dialing key (0 or 1-9) to choose an occupied speed dial location, and then press twice. 5. Press to choose Change Sp dial. The base unit displays Copy from Phonebook, and then the first phonebook entry. 6. Press or to browse to the desired entry for replacement.
Call log About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number after the first or second ring. Caller lD allows you to see the name, number, date and time of calls. Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring.
Call log Review the call log Review the call log to find out who called, to return the call, or to copy the caller’s name and number into your phonebook. ( ) on the base unit when the base unit is not in use. 1. Press 2. Press or on the base unit to browse. -OR1. Press 2. Press on the base unit when the base unit is not in use. . to choose Review. 3. Press 4. Press to scroll to Call log, and then press or or to browse. When the call log is empty, the base unit displays Call log empty.
Call log Dial a call log entry 1. Search for the desired call log entry (see Review the Call log on page 25). 2. When the desired entry displays, press on the base unit to dial. Delete a call log entry 1. Press 2. Press on the base unit when the base unit is not in use. or to scroll to Call log, and then press . to choose Review. 3. Press 4. When the desired entry displays, press twice. 5. Press or to scroll to Delete, and then press . The base unit displays Deleted and returns to the main menu.
Wireless microphone unit registration Your wireless microphone units are pre-registered. If for some reason, you want to purchase replacement wireless microphone units (VCS704-WM), visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. You should register your new wireless microphone units to the base unit following the instructions below.
Wireless microphone unit registration To deregister a wireless microphone unit You may also deregister manually a wireless microphone unit that you not going to use for some time. 1. Remove battery from the wireless microphone unit, and then press and hold on the wireless microphone unit. 2. While you press and hold unit (see page 3). , insert battery back into the wireless microphone 3.
Appendix Battery It takes up to 8 hours for the wireless microphone unit battery to be fully charged (the orange status indicator turns off). Always return the wireless microphone units to the charging cradles after use.
Troubleshooting If you have difficulty with your conference phone, please try the suggestions below. For customer service, visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. My ErisStation Conference Phone does not work at all. After powering up the ErisStation Conference Phone with a correct setup (page 2), the LCD display will show the default name of the base, “ErisStation”. Press and you will hear a dial tone.
Troubleshooting The ErisStation Conference Phone does not ring when there is an incoming call. • Make sure there is a dial tone before dialing. • Make sure the ringer volume of the base unit is not set to off (page 14). • Make sure the DC power cable, telephone line cord, AC power cord, and the power adapter are plugged in properly (page 2). • There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.
Troubleshooting If that still does not work, the wireless microphone unit might have lost its connection to the base unit. 1. Re-register all the wireless microphone units with the base unit (page 27). 2. Remove the wireless microphone unit from the charging cradle. 3. Press again. The status indicator under the button should turn green. If that still does not work, you might have a defective battery or a defective wireless microphone unit. Please contact customer service for assistance.
Troubleshooting Status Indicator on the wireless microphone unit flashes orange even after a long period of charging. The efficiency of the battery might have been reduced after being used for some time. • Make sure the wireless microphone unit is placed in the charging cradle correctly (page 3) when charging. • Remove and install the battery again (page 3) and use it until the battery is fully depleted, and then charge the wireless microphone unit in charging cradle for 8 hours.
Troubleshooting I hear other calls when using the telephone. • Disconnect the base unit from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone/PBX service. Contact your telephone service provider (charges may apply) or PBX system administrator. My caller ID features are not working properly. If you are using a PSTN line, please refer to the details below: • Caller ID is a subscription service.
Important safety instructions When using your ErisStation Conference Phone, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep the wireless telephone at least six inches from the pacemaker.
California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1.
About wireless microphone units • Privacy: The same features that make a wireless microphone unit convenient create some limitations. Calls on conference phones are transmitted between the base unit and the wireless microphone unit by radio waves, so there is a possibility that the wireless microphone unit conversations could be intercepted by radio receiving equipment within range of the wireless microphone unit.
Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Limited warranty How do you get warranty service? To obtain warranty service in the USA, please visit our website at http://businessphones.vtech.com or call 1-800-595-9511. In Canada, call 1-800-267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Wireless microphone unit: 1921.536-1928.448 MHz Base unit: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use.
Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. ErisStationTM and Orbitlink Wireless TechnologyTM are trademarks of VTech Communications, Inc. Specifications are subject to change without notice. © 2014 for VTech Communications, Inc. All rights reserved. Version 6 04/14.
