Instruction manual
16
TROUBLESHOOTING
Problem
Possible Reason Solution
The power light does
not come on when the
ON Button is pressed.
1. Incorrect or
missing power
connection
1.
Check that new batteries are correctly
installed, or an AC/DC adaptor (9V
300mA, centerpositive) is properly
connected to the main unit.
2. Program needs to
be reset
2
.1 Disconnect all power supplies (batteries
and adaptor), then reconnect power
supplies.
2.2 Remove the Smartridge™ and then re-
insert it.
The power light is ON,
but there is no picture
on the screen.
1. Incorrect TV
connection
1.
Make sure that the yellow plug of the
main unit is connected to the video IN
terminal (usually yellow) of the TV.
2
.
Incorrect TV mode
selected
2
. Make sure that the TV is set to “video”
mode. Some TVs have several video
inputs - please make sure you have
selected the video input that matches the
video port connected to the V.Baby™
unit.
The power light is ON,
but there is no picture
(or incorrect picture)
on the TV, and
pressing the ON/OFF
Button has no effect.
1.
Program needs to
be reset
1.1
Remove the Smartridge™, wipe it’s
connection plug with a dry, soft cloth and
then re-insert it.
1.
2 Disconnect all power supplies (batteries
and adaptor), then reconnect power
supplies.
The TV picture is
black and white.
1. Non-matching
colour system
1.
Make sure that the TV is set to the correct
TV system.
2.
Cable connection
problem
2
. Make sure that the video cable is firmly
connected to the video input of the TV.
There is a picture on
the TV, but no sound.
1.
TV setting
1.
Raise the volume of the TV, and make
sure it is not set to “Mute”.
2
. Cable connection
problem
2
. Make sure that the white plug is firmly
connected to the audio input of the TV.
There is no response
on the TV when I
press the buttons on
the activity panel.
1.
Activity Panel
operation mode
1. Make sure the batteries inside the Activity
Panel have power and are inserted
correctly. Make sure the TV PLAY/OFF/
PLAY ALONE Switch is in TV PLAY
position.
2. Infrared receiving
problem
2
. Make sure there are no obstacles
between the Activity Panel’s Infrared
Signal and the Console’s Infrared Signal
Receiver. Make sure the distance
between the Activity Panel and the
Console is less than 15 feet.
Photos and
downloaded baby
signs are missing.
1.
There is a problem
with the files.
1. Download the photos and signs again.
TROUBLESHOOTING