Abridged user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.
This Abridged user’s manual provides you with basic installation and major operation instructions. A limited set of features are described in an abridged form. Please refer to the online CL84102/CL84152/CL84202/CL84252/CL84342/ CL84352 DECT 6.0 corded/cordless telephone/answering system with caller ID/call waiting Complete user’s manual for a full set of installation and operation instructions at www.telephones.att.com/manuals. This telephone system is compatible with certain AT&T DECT 6.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Abridged user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.
Abridged user’s manual CL84102/CL84152/CL84202/ CL84252/CL84342/CL84352 DECT 6.0 corded/cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset......... 1 Quick reference guide - telephone base.............................................................. 3 Telephone base and charger installation................................................ 5 Battery installation and charging........ 6 Installation options.........................
Caller ID Caller ID........................................................ 32 Information about caller ID with call waiting............................... 32 Missed (new) call indicator............ 32 Review the caller ID history.......... 32 View dialing options.......................... 32 Dial a caller ID log entry................ 33 Save a caller ID log entry to the directory....................................... 33 Answering system Answering system settings.................. 34 Announcement.........
Getting started Quick reference guide - handset qCID/VOLUME Press qCID to show caller ID history when the handset is not in use (page 32). Press to scroll down while in menus. While entering names or numbers, press to move the cursor to the left. Press to decrease the listening volume when on a call (page 16), or to decrease the message playback volume (page 41). CHARGE indicator On when the handset is charging in the charger. When the handset is not in use, press to show the menu.
Getting started Quick reference guide - handset PUSH TO TALK Press to initiate a one-to-one (page 23) or one-to-group broadcast (page 25). Press and hold to broadcast to a group of system devices (page 25). Main menu Main menu The > symbol highlights a menu item.
Getting started Quick reference guide - telephone base Large tilt display IN USE indicator Move the top of the display forward or backward to adjust the angle of the screen for maximum visibility. On when the telephone is in use, or when the answering system is answering an incoming call. On when a handset is being registered. Flashes when there is an incoming call or when all handsets are being deregistered. Flashes when another telephone is in use on the same line.
Getting started Quick reference guide - telephone base /ANSWER ON/OFF Press to turn the built-in answering system on or off (page 35). /PLAY/STOP Press to start or stop message playback (page 40). /REPEAT During playback, press to repeat the playing message (page 41). During playback, press twice to play the previous message (page 41). /SKIP Press to skip a message (page 41).
Getting started Telephone base and charger installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 7 for details. Telephone base installation Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch. Plug one end of the telephone line cord into a telephone jack or a DSL filter.
Getting started Battery installation and charging Once you have installed the battery, the screen indicates the battery status (see the table below). For best performance, keep the handset in the charger when not in use. The battery is fully charged after 10 hours of continuous charging. See the table in the Technical specifications section on page 56 for battery operating times. Battery status Action The screen is blank, or shows Place in charger and (flashing). Battery has no or very little charge.
Getting started Installation options The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, rotate the mount bracket down so the telephone can connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. You might need a professional to install the mounting plate.
Getting started Installation options 2. Press down the switch hook and slide the handset tab upward to remove it from the slot. Rotate the handset tab by 180 degrees. Press down the switch hook and then replace the handset tab to its slot. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall. Switch hook Handset tab 3. If necessary, bundle the telephone cord and power adapter cord, and secure them with twist ties.
Telephone settings Handset and telephone base settings Use the menu to change the telephone settings. 1. Press MENU/SELECT on the handset or telephone base when it is not in use to enter the main menu. 2. Press qCID or pDIR to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU/SELECT to select the highlighted item. NOTE: Press OFF/CANCEL to cancel an operation, back up to the previous menu or exit the menu display.
Telephone settings Handset and telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. On a cordless handset or the telephone base: 1.
Telephone settings Handset and telephone base settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your telephone service provider, New voicemail and the icon appear on the telephone base and handset screens when you have new voicemail messages. Contact your service provider for more information and assistance about using your voicemail service.
Telephone settings Handset and telephone base settings Clear voicemail indicator Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicator.
Telephone settings Handset and telephone base settings Caller ID announce The caller ID announce feature lets you know who’s calling without having to look at the display. To turn on or off the caller ID announce on a cordless handset or the telephone base: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use qCID or pDIR to scroll to >Settings, then press MENU/SELECT. 3. Use qCID or pDIR to scroll to >Caller ID annc, then press MENU/SELECT. 4.
Telephone settings Handset and telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone operation Telephone operation Making a call Using a cordless handset: • Press PHONE/FLASH or /������� SPEAKER, then enter the telephone number. Using the telephone base: • Lift the corded handset or press number. /������� SPEAKER, then enter the telephone Answering a call Using a cordless handset: • Press PHONE/FLASH or (0-9, TONE or #). /������� SPEAKER, or press any dialing key Using the telephone base: • Lift the corded handset, or press (0-9, TONE or #).
Telephone operation Telephone operation Handset speakerphone During a call, press /������� SPEAKER to switch between handsfree speakerphone and normal handset use. Press OFF/CANCEL to hang up. NOTE: The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted.
Telephone operation Telephone operation Call waiting If you subscribe to call waiting service from your telephone service provider, you hear two beeps if someone calls while you are already on a call. • Press PHONE/FLASH on the cordless handset or FLASH on the telephone base to put your current call on hold and take the new call. • Press PHONE/FLASH on the cordless handset or FLASH on the telephone base at any time to switch back and forth between calls.
Telephone operation Options while on calls Blind transfer While on an outside call, you can transfer the call to a specific device or any device without notifying them. To transfer an outside call from a handset: 1. During the call, press MENU/SELECT. 2. Press MENU/SELECT to choose >Transfer. • If you have one handset, the outside call is put on hold and your handset shows Transferring call... The telephone base rings and shows Transfer from HANDSET.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press /HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (model AT&T CL80111) for this telephone base to expand your telephone system (up to 12 handsets). Using a cordless handset: 1. Press MENU/SELECT in idle mode to enter the main menu. Press qCID or pDIR to scroll to >Intercom, then press MENU/SELECT. • If you have one handset, the handset shows Calling base.
Multiple handset use Intercom Using the telephone base: 1. Press MENU/SELECT in idle mode to enter the main menu. Press qCID or pDIR to scroll to >Intercom, then press MENU/SELECT. • If you have one handset, the telephone base shows Calling HANDSET X. • If you have more than one handset, the telephone base shows INTERCOM TO: Press qCID or pDIR to scroll to the desired handset and press MENU/SELECT. The telephone base shows Calling HANDSET X or Calling all handsets.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: 1. During the call, press MENU/SELECT. 2. Press qCID or pDIR to scroll to >Intercom and press MENU/SELECT. 3. Press qCID or pDIR to scroll to the desired device and press MENU/SELECT. 4.
Multiple handset use Push-to-talk (PTT) PTT You can directly broadcast messages to the speakerphone of any device. Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin two-way communication. • Only one device can talk at a time. While talking to another device, press and hold PUSH TO TALK on the handset or PTT on the telephone base. • You must release PUSH TO TALK on the handset or PTT on the telephone base, so the other person can respond.
Multiple handset use Push-to-talk (PTT) 3. Release PUSH TO TALK after speaking. Both devices beep once again and the screens show Press and hold [PTT] to talk. Then you can press and hold PUSH TO TALK to continue speaking or the destination device can respond (see Answer a PTT call on page 26). 4. To end the PTT call, press OFF/CANCEL or place the handset in the charger. The handset shows Push to talk Ended for a few seconds. Using the telephone base: 1.
Multiple handset use Push-to-talk (PTT) PTT call to group When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-five calls when one to five handsets are registered, and a maximum of one-to-four calls when six or more handsets are registered. The first four registered handsets will be eligible to use this feature. Other handsets can only use PTT for one-to-one calls. To call a group of devices: Using a cordless handset: 1.
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call as described below. 1. When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your device shows: • PTT From HS X To HS X (the first X represents the initiating handset number, and the second X represents your handset number; a maximum of four handset numbers appear).
Directory Directory The directory can store up to 50 entries which are shared by all handsets and the telephone base. Changes made to the directory from any device apply to all. Create a new directory entry Using a cordless handset or the telephone base: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press qCID or pDIR to scroll to >Directory, then press MENU/SELECT. 3. Press qCID or pDIR to scroll to >Add contact, then press MENU/SELECT. 4.
Directory Directory Review directory entries Press pDIR on the cordless handset or telephone base when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. Press qCID or pDIR to browse through the directory. Search by name Using a cordless handset or the telephone base: 1. Press pDIR in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search.
Directory Directory Edit a directory entry Using a cordless handset or the telephone base: 1. When a directory entry displays, press MENU/SELECT. The screen shows EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2. To edit the number: • Press the dialing keys to add digits. • Press qCID or pDIR to move the cursor to the left or right. • Press MUTE/DELETE on the handset or X/DELETE on the telephone base to erase a digit.
Directory Speed dial The telephone system has 10 speed dial locations Robert Brown (2-9 and 0, location 1 is reserved for voicemail) where 888-883-2445 you can store the telephone numbers you wish to dial p q 2 more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected Speed dial location from the existing directory entries, with the exception of 1, which must be manually entered.
Directory Speed dial Make a call using speed dial Using a cordless handset or the telephone base: When in idle mode, press and hold the dialing key (2-9, 0) corresponding to the assigned location you wish to call. -OR1. Press MENU/SELECT when in idle mode. 2. Press qCID or pDIR to scroll to >��������� Directory, then press MENU/SELECT. 3. Press qCID or pDIR to scroll to >���������� Speed dial, then press MENU/SELECT. 4.
Caller ID Caller ID This product supports caller ID services offered by most telephone service providers. ������������������������������������������������������������� The telephone stores caller ID information about the last 50 incoming calls in the telephone base. This information is common to all handsets and the base. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
Caller ID Caller ID 883-2445 1-883-2445 Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving 888-883-2445 it in the directory. When the number is in the correct 1-888-883-2445 format for dialing, call the number by pressing PHONE/FLASH or /������� SPEAKER on the cordless handset, or by pressing /SPEAKER or lifting the corded handset on the telephone base. Press 1 Dial a caller ID log entry 1. When in the caller ID log, press qCID or pDIR to browse.
Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time. Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.
Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. If you turn the answering system off, it does not answer calls and record messages. To turn the answering system on or off: Using a cordless handset: 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press qCID or pDIR to scroll to >Answer ON/OFF, then press MENU/SELECT. 4.
Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, or after four rings when there are no new messages. By default, the answering system answers an incoming call after four rings. To set the number of rings: Using a cordless handset or the telephone base: 1.
Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to off. There is no audible alert at the handset. Using a cordless handset or the telephone base: 1. When the handset or telephone base is in idle mode, press MENU/SELECT to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys, then press MENU/SELECT. 3.
Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to 3 minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system About the answering system Call intercept While screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH or /�������� SPEAKER on the cordless handset, pressing /������� SPEAKER on the telephone base, or lifting the corded handset. Temporarily turning off the message alert tone If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new messages.
Answering system Message playback Options during playback When messages are playing on the telephone base: • Press q/VOLUME/p to adjust the message playback volume. • Press EQ to adjust the message playback audio quality. • Press /SKIP to skip to the next message. • Press /REPEAT to repeat the message. Press twice to hear the previous message. • Press X/DELETE to delete the message. • Press /PLAY/STOP to stop the playback. • Press /������� SPEAKER to stop playback.
Answering system Message playback Delete all old messages To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The screen shows Delete all old messages? and the system announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. The system announces, “All old messages deleted.” To delete all old messages on the handset: 1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Press qCID or pDIR to scroll to >Answering sys.
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 72 to change it). • The system automatically announces the number of new or old messages (if any), and then begins to play them. 3.
Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CL80111, sold separately) or up to 10 cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use. You must register each handset or headset separately.
Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR• You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister all handsets from the telephone base 1.
Appendix Troubleshooting For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset.
Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting I experience poor sound quality when using the handset speakerphone. • For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dial pad facing up. My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller may not be calling from an area that supports caller ID.
Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indicator. They are independent features and each alerts you to new messages differently (page 38). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail. I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Do not use a telephone in the vicinity of a gas leak.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. 1.
Appendix Limited warranty 5. How do you get warranty servce? www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. To obtain warranty service, visit our website at For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals. NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
Appendix Technical specifications Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology.
Index Index A E Announcement 34 Answer an incoming call during an intercom call 21 Answering calls 15 Answering system 34–43 Assign a speed dial number 30 Ending a call 15 H Handset handset locator 19 quick reference guide 1–2 ringer tone 9 ringer volume 9 speakerphone 16 temporary ringer silencing 15 voicemail indicator 12 HD audio 56 B Battery charging 6 Battery installation 6 Blind transfer 18 C I Caller ID (CID) add entries to phone directory 33 dial entries 33 review entries 32 Call transfer 2
Index Index P Paging tone 19 Power adapter 5 Push-to-talk 23–26 Q Quick reference guide 1–4 R Recharging 6 Redial 16–17 Remote access 43 Ringer silencing 15 Ring tone options 9 S Safety information 50–51 Speakerphone 16 Speed dial assign a number 30 make a call 31 T Technical specifications 56 Telephone base quick reference guide 3–4 voicemail indicator 11 Time 10 Troubleshooting 46–49 V Visual message waiting indicator 11 Voicemail 11, 38 quick access, 11 Voice prompts 39 Volume control 9, 41 W Warr
For more detailed instructions, refer to the Complete user’s manual at www.telephones.att.com/manuals. For customer service or product information, please visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. © 2011-2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 2 AT&T 04/12.
