User`s manual
115
Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice
messages: those left on its built-in digital answering system and those left in
your service provider’s voicemail (fees may apply). Your telephone’s built-in
digital answering system messages and voicemail messages are separate.
Each alerts you to new messages differently.
If and L1) XX New msgs and/or L2) XX New msgs display on the
telephone base and handsets, there are new messages in the built-in
answering system. To listen to messages recorded on your digital answering
system, press /LINE 1 MAIL BOX or /LINE 2 MAIL BOX on the
telephone base. To listen to messages with a cordless handset, see To
listen to messages on a cordless handset on page 118.
If , , or , and L1) Voicemail and/or L2) Voicemail display on
telephone base and handsets, your telephone service provider is indicating
that it has new voicemail for you. To listen to your voicemail, you typically
dial an access number provided by your telephone service provider,
followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail.
To check what services you have and how to access them, contact your
telephone service provider.
To use your voicemail service rather than your answering system, turn off your
answering system. To use your answering system rather than your voicemail
service, contact your telephone service provider to deactivate your
voicemail service.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers as described below. To learn how to program your voicemail
settings, contact your telephone service provider. If you are on a call, or the
answering system is busy recording a message and you receive another call,
the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings.
Some voicemail providers may program the delay before answering calls
in seconds instead of rings. In this case, allow six seconds per ring when
determining the appropriate setting.
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