Communications User's Manual Cordless Telephone t2350, t2351, t2353

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Additional Information
ADDITIONAL INFO
Problem Suggestion
CAN’T CONNECT
displays on my
handset.
• Only one handset of your phone system can be in use (off hook) at a time For example, if HS1
is on a call and HS2 presses TALK, CAN’T CONNECT will display Be sure only one handset
is in use at a time.
• Move the handset closer to the base. You might have moved out of range.
Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the handset and base to reset.
Other electronic products can cause interference with your cordless phone. Try installing your
phone as far away from these types of electronic devices as possible: wireless routers, radios, radio
towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
• You are trying to use both system handsets at the same time. Be sure to only use one system
handset at a time.
The batteries will not
hold a charge.
• Make sure the battery is plugged into the handset.
• Be sure to use the AC power adaptor provided with your phone.
Charge the battery in the handset for at least 16 hours. For optimum daily performance, return
the handset to its base when not in use.
You may need to purchase a new battery, please refer to the Batteries section of this user’s
manual.
Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual
for further instruction.
Troubleshooting