Specifications

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Additional Information
ADDITIONAL INFO
Problem Suggestion
I hear other calls while
using my phone
Disconnect your base unit from the telephone jack, and plug in a regular telephone. If
you still hear other calls, the problem is probably in your wiring or local service. Call your local
telephone company.
My handset does not ring
when I receive a call.
Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this user’s manual.
Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack. Make sure the
power cord is plugged in.
• You may be too far from the base unit.
Charge the battery in the handset at least 16 hours. For optimum daily performance, return the handset to its
base when not in use.
You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging
some of the other phones.
The layout of your home or ofce might be limiting the operating range. Try moving the base to another location,
preferably on an upper oor.
If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact
your local telephone company (charges may apply.)
Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone
jack. Contact your local telephone company (charges may apply.)
Other electronic products can cause interference with your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers,
cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless
phones
• Your line cord might be malfunctioning. Try installing a new line cord.
Troubleshooting