SIP Corded Series Master User Guide Models: SIP classic lobby hotel telephone - S1100/ SIP classic 1-line hotel telephone - S1210/ SIP classic 2-line hotel telephone - S1220/ SIP contemporary lobby hotel telephone - S2100/ SIP contemporary 1-line hotel telephone - S2210/ SIP contemporary 2-line hotel telephone - S2220/ SIP petite 1-line hotel telephone - S2211/ SIP petite 2-line hotel telephone - S2221
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS). 3. Read and understand all instructions. 4.
Table of contents Parts checklist.........................................................................................................................1 Telephone layout.....................................................................................................................2 SIP classic lobby - S1100.......................................................................................................... 2 SIP classic 1-line - S1210.............................................................
Parts checklist Parts checklist Items contained in the respective telephone package: Model name SIP classic lobby SIP classic 1-line SIP classic 2-line SIP contemporary lobby SIP contemporary 1-line SIP contemporary 2-line SIP petite 1-line SIP petite 2-line Model number S1100 Parts included Telephone base with faceplate and overlay Corded handset Telephone base with faceplate and overlay Corded handset Cat-5 network cable Telephone base with faceplate and overlay Corded handset Cat-5 netw
Telephone layout SIP classic lobby - S1100 RJ-45 LAN port Wall mount clip MUTE key cavity +/- VOLUME /SPEAKER key cavity
Telephone layout SIP classic 1-line - S1210 RJ-45 LAN port MESSAGE WAITING LED Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/- VOLUME /SPEAKER LINE HOLD Telephone layout RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only)
Telephone layout SIP classic 2-line - S1220 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/- VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2
Telephone layout SIP contemporary lobby - S2100 RJ-45 LAN port Telephone layout Wall mount clip MUTE key cavity +/VOLUME -/VOLUME /SPEAKER key cavity
Telephone layout SIP contemporary 1-line - S2210 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/VOLUME -/VOLUME /SPEAKER HOLD LINE
Telephone layout SIP contemporary 2-line - S2220 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2 Telephone layout /USB CHARGE ONLY (USB port for charging only)
Telephone layout SIP petite 1-line - S2211 MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Speed Dial keys FLASH +/VOLUME -/VOLUME RINGER VOL HOLD MUTE IN USE light
Telephone layout SIP petite 2-line - S2221 MESSAGE WAITING LED Speed Dial keys FLASH +/VOLUME -/VOLUME MUTE RINGER VOL HOLD LINE 1 LINE 2 CONF Telephone layout RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only)
Installation SIP classic lobby/1-line/2-line - S1100/S1210/S1220 Telephone base installation 1. The telephone comes ready for desktop use. Install the telephone base as shown below. Network wall jack with Power over Ethernet (PoE) RJ-45 LAN port Cat-5 network cable 2. Once installed, the telephone begins a four-step initialization and system registration process. • For S1100: (1) The MUTE key cavity LED and the /SPEAKER key cavity LED turn on and then go off. (2) The MUTE key cavity LED flashes.
Installation SIP classic lobby/1-line/2-line - S1100/S1210/S1220 Installation option - converting from desktop to wall mount position This telephone can be adapted to desktop use or mount on a standard telephone wall plate. To mount the telephone base on the wall: 1. Unplug the Cat-5 network cable from the network wall jack. 2. Remove the corded handset from the telephone base cradle. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
Installation SIP contemporary lobby/1-line/2-line - S2100/S2210/S2220 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base. Coiled handset cord jack 2. Insert the lower tabs of the mounting bracket into the lower grooves of the telephone base.
Installation SIP contemporary lobby/1-line/2-line - S2100/S2210/S2220 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the Cat-5 network cable from the network wall jack. 2. Remove the corded handset from the telephone base if it is cradled in the telephone base. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
Installation SIP petite 1-line/2-line - S2211/S2221 Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the telephone line cord to the telephone base and route along the wire duct. Wire duct Telephone line jack 2. Position the mounting bracket as shown.
Installation SIP petite 1-line/2-line - S2211/S2221 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Put the corded handset aside. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the corded handset when the phone is mounted on the wall.
Telephone settings SIP classic 1-line/2-line - S1100/S1210/S1220 SIP contemporary lobby/1-line/2-line - S2100/S2210/S2220 SIP petite 1-line/2-line - S2211/S2221 All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details.
Telephone operation SIP classic/contemporary lobby - S1100/S2100 Receive a call The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer. Place a call Lift the corded handset and it automatically connects to the operator. Refer to the SIP Phone Configuration Guide for automatic dialing. End a call Place the corded handset in the telephone base. Volume Listening volume and ringer volume can be adjusted at the telephone base.
Telephone operation SIP classic 1-line - S1210 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the LINE key flashes when there is an incoming call. To answer a call using the corded handset: Lift the corded handset from the telephone base.
Telephone operation SIP classic 1-line - S1210 Hold To place a call on hold: 1. During a call, press HOLD on the telephone base to place that call on hold. The LINE key flashes when the call is placed on hold. 2. To release the call from hold, press the LINE key. Transfer a call 1. During a call, press FLASH to put the current call on hold. 2. When you hear a dial tone, dial the number you want to transfer the call to. 3.
Telephone operation SIP classic 2-line - S1220 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the respective line key flashes when there is an incoming call. To answer a call using the corded handset: Lift the corded handset from the telephone base.
Telephone operation SIP classic 2-line - S1220 Redial The last dialed number is stored for 15 minutes. To redial the last dialed number: Lift the corded handset from the telephone base, or press LINE 1, LINE 2 or press REDIAL. /SPEAKER. Listen for a dial tone. Then Mute To mute the microphone: 1. During a call, press MUTE on the telephone base. The MUTE light turns on when the mute function is turned on. You can hear the party on the other end but they cannot hear you. 2.
Telephone operation SIP contemporary 1-line - S2210 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the LINE key flashes when there is an incoming call. To answer a call using the corded handset: Lift the corded handset from the telephone base.
Telephone operation SIP contemporary 1-line - S2210 Hold To place a call on hold: 1. During a call, press HOLD on the telephone base to place that call on hold. The LINE key flashes when the call is placed on hold. 2. To release the call from hold, press the LINE key. Transfer a call 1. During a call, press FLASH to put the current call on hold. 2. When you hear a dial tone, dial the number you want to transfer the call to. 3.
Telephone operation SIP contemporary 2-line - S2220 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the respective line key flashes when there is an incoming call. To answer a call using the corded handset: Lift the corded handset from the telephone base.
Telephone operation SIP contemporary 2-line - S2220 Redial The last dialed number is stored for 15 minutes. To redial the last dialed number: Lift the corded handset from the telephone base, or press LINE 1, LINE 2 or press REDIAL. /SPEAKER. Listen for a dial tone. Then Mute To mute the microphone: 1. During a call, press MUTE on the telephone base. The MUTE light turns on when the mute function is turned on. You can hear the party on the end but they cannot hear you. 2.
Telephone operation SIP petite 1-line - S2211 Receive a call The telephone rings, the IN USE light and the MESSSGE WAITING LED flash when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. The IN USE light illuminates when the phone line is in use. Place a call Lift the corded handset from the telephone base. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number.
Telephone operation SIP petite 2-line - S2221 Receive a call The telephone rings, the respective line key and the MESSAGE WAITING LED flash when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. The respective line key illuminates when the phone line is in use. Place a call Lift the corded handset from the telephone base, or press LINE 1 or LINE 2. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number.
Telephone operation SIP petite 2-line - S2221 Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while two calls are on hold: Press CONF to start a three-way conference.
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. The telephone does not work at all. • Make sure the Cat-5 network cable is plugged firmly into the network wall jack. • Check that your network is providing Power over Ethernet (PoE).
Appendix VTech Hospitality limited warranty program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product’s operating instructions.
Appendix FCC, ACTA and IC regulations FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Appendix Technical specifications SIP classic corded lobby - S1100 Power requirement PoE class 2 powered (48V) Computer-Interface 1 x 10/100 Mbps RJ-45 Port LAN-Interface 1 x 10/100 Mbps RJ-45 Port Size Telephone base: 8.66 x 6.02 x 2.56 in (220 x 153 x 65 mm) Corded handset: 8.24 x 2.23 x 2.15 (0.99) in (209.4 x 56.74 x 54.56 (25.
Index A U C V Answer a call 17, 18, 20, 22, 24, 26, 27 USB port 19, 21, 23, 25, 26, 28 Call waiting 18, 20, 22, 24, 26, 27 Checklist 1 Computer port 19, 21, 23, 25, 26, 28 Conference call 21, 25, 28 Volume 17, 18, 20, 22, 24, 26, 27 VTech Hospitality limited warranty program 30 W Wall mount 11, 13, 15 Warranty 30 E End a call 17, 18, 20, 22, 24, 26, 27 End a conference call 21, 25, 28 F FCC, ACTA and IC regulations 31 Flash 18, 19, 21, 22, 23, 25, 26, 27 H Hold 19, 21, 23, 25, 26, 27 I Init
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Printed in China.
