Specifications

28
Additional Information
I followed the Quick Start Guide for DSL, but I wasn’t able to successfully
configure the IP8100 series telephone. What else can I do?
Ifyour DSL provider uses PPPoE,conrmthat you have entered thecorrect
username and password in the IP8100 series telephone PPPoE settings. You
mayneedtoappendyourISP’sdomainsufxtoyourusernameinordertocon-
nect.Forexample:
[e-mail]
[e-mail]
[e-mail]
Contact your ISP if you are unsure of your username or password.
Some DSL providers will issue a Dynamic IP address without using PPPoE for
authentication. If this is the case for your provider, use the setup wizard in the
IP8100series telephone web-based congurationto congure the WAN type
to use a Dynamic IP Address. Once you have applied that setting, power down
your broadband modem and the IP8100 series telephone. Power the modem on
rstandletitstabilize.Whenthemodemisready,thenpowertheIP8100series
telephone on. Wait a few seconds for the device to stabilize, and then test your
connection.
I followed the Quick Start Guide for a Static IP, but I wasn’t able to suc-
cessfully configure the IP8100 series telephone. What else can I do?
From the computer that was previously connected to the broadband modem,
accesstheweb-basedcongurationfortheIP8100seriestelephoneandclone
the MAC address. After the setting has been applied, power off the IP8100
series telephone. Wait about 30 seconds before reapplying the power. Wait a
few seconds for the device to stabilize, and then test your connection. If you still
cannotconnect,conrmthatyouhaveenteredalltheIPinformationcorrectly.
ContactyourISPtoconrmyourIPaddress.
I followed Steps 1-6 in the Quick Start Guide, but I wasn’t able to success-
fully configure the IP8100 series telephone. What else can I do?
If you didn’t need to complete step 7, then it is assumed that your ISP is issuing
you a Dynamic IP address. From the computer that was previously connected
tothebroadbandmodem,accesstheweb-basedcongurationfortheIP8100
series telephone and clone the MAC address. After the setting has been ap-
plied, power off the IP8100 series telephone. Wait about 30 seconds before
reapplying the power. Wait a few seconds for the device to stabilize, and then
test your connection.
Troubleshooting