Synapse Installation Guide
Contents System Installation Preface.....................................................................................................................................................................................................................4 SB67010 PSTN Gateway Parts List ....................................................................................................................................................................................5 SB67030 Deskset Parts List.....................
[Headset] TL7600 Cordless Headset Installation ......................................................................................................................................................................38 [Headset] Charger Installation...........................................................................................................................................................................................38 [Headset] Battery Installation .............................................
System Installation Preface This document describes the physical installation of the following Synapse devices: AT&T SB67010 PSTN Gateway AT&T SB67050 Analog Terminal Adapter (Optional), designated by [ATA] in this installation guide. AT&T SB67030 Deskset Optional Accessories: AT&T SB67040 Cordless Handset, designated by [Handset] in this installation guide. AT&T TL7600 Cordless Headset, designated by [Headset] in this installation guide.
SB67010 PSTN Gateway Parts List Figure 1 illustrates the PSTN Gateway parts. LINE 1 LINE 1 LINE 2 LINE 3 LINE 4 BYPASS DC 5.1V LINE 2 LINE 3 LINE 4 POWER UP LAN RESET DOWN SELECT - + CANCEL SB67010 Gateway Grounding Cable Power Adapter Four Phone Cords RJ-45 Ethernet Cable Mounting brackets and screws Synapse Installation Guide Synapse Installation Guide Safety Information Figure 1.
SB67030 Deskset Parts List Figure 2 illustrates the Deskset parts. SB67030 Deskset Base Deskset Stand Handset Quick Start Guide Power Adapter (Blue Tag) RJ-45 Ethernet Cable Handset Cord Safety Information Figure 2.
[ATA] SB67050 Analog Terminal Adapter (ATA) Parts List Figure 3 illustrates the ATA parts. SB67050 Analog Terminal Adapter (ATA) Auxiliary Audio Cable Power Adapter and Cord (Green Tag) RJ-45 Ethernet Cable Mounting brackets and screws Two Phone Cords Synapse Installation Guide Synapse Installation Guide Safety Information Figure 3.
[Handset] SB67040 Cordless Handset Parts List Figure 4 illustrates the Cordless Handset parts list. Handset Charger Battery (Replace with #BT8001) Quick Start Guide Power Adapter Safety Information Battery Cover Belt Clip SB67040 Cordless Handset Figure 4.
[Headset] TL7600 Cordless Headset Parts List Figure 5 illustrates the TL7600 Cordless Headset parts list. TL7600 Headset Earpiece Over-the-Ear Hook Headset Charger Power Adapter Behind-the-Neck Band Battery Cover Over-the-Head Band Battery User Manual Figure 5. TL7600 Cordless Headset Parts List The process for registering the TL7600 Cordless Headset with the SB67030 Deskset is different than the registration process described in the TL7600 manual that comes in the box with the Cordless Headset.
System Installation Overview Install one SB67010 PSTN Gateway before installing any Desksets or the ATA (install the optional ATA last). The first Deskset is assigned as Extension 200. Subsequent Desksets are assigned sequential Extension numbers. Figure 6 illustrates the minimum components needed to make the system work (blue line = telephone; red lines = Ethernet). The system uses a Local Area Network (LAN) for system communication.
[ATA] System Installation Overview with Optional ATA If you have third-party devices that you want to attach to the System, you will need an AT&T SB67050 Analog Terminal Adapter (ATA). The ATA allows you to attach hardware such as overhead paging equipment, a fax machine, or a source for Music On Hold to Synapse. Figure 7 illustrates this more complex installation (blue lines = telephone; red lines = Ethernet; orange line = audio). Install the ATA after you have installed the PSTN Gateway and the Desksets.
Placement Issues Avoid placing any Synapse component too close to the following: Communication devices, such as television sets, DVDs, or other cordless telephones Excessive heat sources Noise sources, such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting Excessive dust sources, such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock, such as on top of the washing machine or workbench
Gateway Installation You can place the Gateway on a tabletop or mount it into a standard 19” metal rack. The Gateway must be installed within three feet of the building ground point. Install each Gateway using the following instructions. To mount the Gateway or ATA into a standard 19” rack: Mounting Screw Holes Locating Indent Mounting Bracket 1. Remove the two mounting brackets and six screws from the packing tissue. 2. Position the right bracket at the front of the device, as shown in Figure 8.
To ground the Gateway: 1. Locate the Gateway within three feet (91.44 centimeters) of the building ground point, usually located at the electrical breaker box. If you are unsure about the location of the building ground point or how to ground the Gateway, contact the facilities manager. 2. Loosen the screw retaining the silver grounding terminal on the back of the Gateway, as identified in Figure 11. 3. Insert the spade/fork end of the grounding cable under the grounding terminal. 4.
To install the Gateway: 1. Install the Gateway first. Plug the AC plug into an electrical outlet not controlled by a wall switch and the DC plug into the DC jack, as shown in Figure 12. Wait up to one minute until the screen lights up. To prevent the loss of system data during power outages, plug the AC power plug into an Uninterruptible Power Supply (UPS). 2. Plug an RJ-45 Ethernet cable into the RJ-45 Ethernet port marked LAN. Plug the other end of the RJ-45 Ethernet cable into your office LAN.
To install the Gateway: (Continued) The Gateway takes about a minute to power up. After the Gateway has found the network and another installed Synapse device, Synchronized displays on the third line of the display, as shown in Figure 13. This is the Idle screen. Figure 13. Synchronized The time and date may not be correct. The time and date are set using the WebUI. See System Basic Settings in the “Synapse Administrator’s Guide” at www.telephones.att.com/synapseguides.
Completing the Gateway Installation To complete the Gateway installation: 1. Remove the plastic covers from the Gateway PSTN (telephone) jacks to be used, marked LINE 1 through LINE 4 and BYPASS. If you subscribe to Digital Subscriber Line (DSL) high-speed Internet service through your telephone line, you must plug each telephone line with DSL service into a DSL filter. Then plug the DSL filter into the telephone wall jack, as identified in Figure 15. 2.
Deskset Installation Figure 16 identifies the features on the bottom and side of the Deskset. You can install the SB67030 Deskset on a desktop or mount it on a wall. Wall-Mount Slots See “To install the Deskset on a wall:” on page 23. Network Port There are two LEDs next to each Network port on the back of the Deskset that indicate network activity once you have connected power. Corded Handset Jack The green LED is on when the Deskset is both connected to the network and has AC power.
To attach the Desktop Stand for desktop installation: Option 1 Option 2 Figure 17. Deskset Stand Options Slots for Flexible Tabs Slots for Solid Tabs Select a Deskset position. The desktop setup requires the Deskset Stand and provides two positions, Option 1 at 45° and Option 2 at 60°, as shown in Figure 17. If you use Option 2, rotate the Handset tab as explained in “To rotate the Handset tab for wall and Deskset Option 2 installation:” on page 20 2.
To rotate the Handset tab for wall and Deskset Option 2 installation: Switchhook 1. Press the Switchhook and slide the Handset Tab toward the top of the base, as shown in Figure 20. 2. Rotate the Handset Tab 180°, as shown in Figure 21, so that the “hook” is at the top. 3. Replace the Handset Tab back on the base, as shown in Figure 22. Handset Tab Figure 20. Handset Tab “Hook” Figure 21. Handset Tab Rotation Figure 22.
To connect the RJ-45 Ethernet cable to the Deskset: With a PC: If there is a networked computer and no extra Ethernet wall jacks near the Deskset, then plug the PC Ethernet cable into the Deskset so the Deskset and PC share the same network connection. 1. Unplug the RJ-45 Ethernet cable from your computer. 2. Plug that RJ-45 Ethernet cable into the Network port on the back of the Deskset, as indicated in Figure 23. 3. Plug another RJ-45 Ethernet cable into the PC port on the Deskset. 4.
To connect the RJ-45 Ethernet cable to the Deskset: (Continued) Without a PC If the Deskset has a dedicated network connection, then connect the Deskset to the network connection only. 1. Plug an RJ-45 Ethernet cable into the Network port on the back of the Deskset, as indicated in Figure 23 on page 21. 2. Plug the other end into the Ethernet wall jack.
To install the Deskset on a wall: WallMount Screws 1. Plug the Ethernet cable into the port on the back of the deskset. (See “To connect the RJ-45 Ethernet cable to the Deskset:” on page 21.) 2. Plug the power adapter into the jack on the back of the deskset. (See “To connect power:” on page 22.) 3. Place the Deskset base over the mounting plate above the mounting studs as shown in . 4. Slide the Deskset base down as shown in 5. Plug the Ethernet cable into the wall jack. 6.
To connect the corded handset and an optional corded headset: Connect the corded handset: Handset Jack On Deskset 1. Plug the coiled end of the handset cord into the handset jack on the left side of the telephone, as identified in Figure 26. 2. Plug the end of the handset cord with the five-inch straight line into the handset, then hang up. Connect an optional corded headset: 1.
[ATA] Optional ATA Installation Installation of the ATA chassis is similar to that of the PSTN Gateway. See “Gateway Installation” on page 13, or you can install the ATA in another location. See “ATA Placement Considerations” on page 12. Additional grounding may be necessary to protect against uneven resistance among the third-party equipment and Synapse, which may cause Synapse phones to be noisy. To provide additional grounding, the ATA chassis provides a grounding screw, as shown in Figure 29.
To install the ATA: 1. Plug the AC plug into an electrical outlet not controlled by a wall switch and the DC plug into the DC jack, as shown in Figure 12. Wait up to one minute until the screen lights up. To prevent the loss of ATA-supported services during power outages, plug the AC power plug into an Uninterruptible Power Supply (UPS). 2. Plug an RJ-45 Ethernet cable into the RJ-45 Ethernet port marked LAN. Plug the other end of the RJ-45 Ethernet cable into your office LAN.
To install the ATA: (Continued) The ATA takes about a minute to power up. After the ATA has found the network and the gateway, Synchronized displays on the third line of the display, as shown in Figure 31. This is the Idle screen. Figure 31. ATA Synchronized Screen The time and date may not be correct. The time and date are set using the WebUI. See System Basic Settings in the “Synapse Administrator’s Guide” at www.telephones.att.com/synapseguides.
[ATA] Completing the ATA Installation The ATA allows you to attach the following third-party devices. Most options require the System Administrator to configure the feature in the WebUI. If you are planning to install more than one type of third-party equipment, make sure there are adequate ATA ports.
[ATA] Connecting Analog Telephones To install analog telephones: 1. Remove the plastic covers from the FXS 1 and FXS 2 (telephone) ports to be used on the ATA. 2. Plug up to two telephone lines from analog telephones into the ATA FXS 1 and FXS 2 ports, as shown in Figure 33. ATA Analog Telephone/ Conference Phone Analog Telephone/ Conference Phone Figure 33.
[ATA] Connecting a Fax Machine To install a fax machine: 1. Remove the plastic covers from the FXS 1 or FXS 2 (telephone) port to be used on the ATA. 2. Plug a telephone line from the fax machine into the ATA FXS 1 or FXS 2 port, as shown in Figure 34. 3. Configure the fax connection in the WebUI. See “[ATA] Fax Settings” in the Synapse Administrator’s Guide for information on configuring the ATA to work with your fax machine at www.telephones.att.com/synapseguides. ATA Fax Machine Figure 34.
[ATA] Connecting an Overhead Paging System (OHP) A Single Zone or Multi-Zone system can be integrated into an existing Synapse network. The control unit or analog amplifier for the Overhead Paging system connects directly to the ATA via an FXS or the AUX OUT jack, depending on the type of paging system. Synapse supports most OHP systems that support PBX station ports or auxiliary audio-out connections to a PBX. Some settings for the OHP may have to be changed to work with Synapse.
To install an overhead paging system: 1. Remove the plastic covers from the FXS 1 or FXS 2 (telephone) port to be used on the ATA. 2. Plug the telephone line from the OHP device into the ATA FXS 1 or FXS 2 port, or plug an audio cable from the OHP device into the Synapse AUX OUT jack, as shown in Figure 35, depending on the requirements of the paging system. 3. Enable the OHP device in the WebUI.
[ATA] Connecting a Music on Hold Source To install a music on hold source: 1. Use the supplied Auxiliary Audio Cable to plug a streaming audio source, such as a radio or MP3 music player, into the ATA AUX IN jack as shown in Figure 36. If the supplied cable does not connect to your music source, use another cable that will connect your device to the 3.5 mm AUX IN jack. This audio source must have a volume control.
[Handset] SB67040 Cordless Handset Installation [Handset] Charger Installation The Handset uses a rechargeable 2.4V nickel-metal hydride cell (NiMH) pack and comes with a battery Charger. Place the Handset in the Charger when not in use. To plug the Handset Charger into AC power: 1. Plug the power adapter into an electrical outlet not controlled by a wall switch. 2. Plug the small end of the power adapter into the jack on the underside of the Charger. 3.
[Handset] Battery Installation The Handset uses a rechargeable 2.4v nickel-metal hydride cell (NiMH) pack and comes with a battery Charger. To install the Handset battery: Color-Coded Battery Connector Figure 38. Install Handset Battery 1. Remove the battery cover by pressing and sliding the cover downward, as shown in Figure 38. 2. Plug the battery connector securely into the plug inside the Handset battery compartment, matching the color-coded label. 3.
[Handset] Battery Charging Charge the Handset battery for at least 16 hours before use. When fully charged, the Handset battery provides approximately five hours of talk time or three days of standby time. To charge the Handset battery: Place the Handset in the Charger, as shown in Figure 40. The CHARGE light is on when the Handset is charging. If the Handset has not yet been registered, the Register screen shown in Figure 41 displays within 15 seconds. 12:00a Jan.
[Handset] Low Battery Notification When the battery is low, the Handset emits an alert tone and displays the notification screen shown in Figure 42. To handle low battery notification: 12:30p Feb 23 EXT 249 1. Press 2. Place the Handset into the Charger. LowSmith Battery. John Please place in charger. 2 Missed Calls 5 New MSGs to exit the notification screen. NOTE: If the Handset stops working when you are on a call because of low battery charge, that call is auto-held on the Deskset.
[Headset] TL7600 Cordless Headset Installation [Headset] Charger Installation To install the TL7600 Charger: Power Jack 1. Plug the small end of the Charger power adapter into the jack on the underside of the Charger, then route the cord through the slot as shown in Figure 43. 2. Plug the large end of the Charger power adapter into an AC wall outlet not controlled by a wall switch. AC Outlet Figure 43.
[Headset] Battery Installation Install the battery as shown below. For optimal performance, charge the Headset battery for at least six hours before use. When not in use, recharge the Headset by returning it to the Headset Charger. To install a battery: Battery Door Figure 44. Remove Battery Door 1. If the battery door is attached, press on both sides of the battery compartment cover and lift the cover up and off as shown in Figure 44. 2.
[Headset] Battery Charging After installing the battery, charge the Headset by placing it in the Headset Charger as shown below. Before registration, the Headset ON/OFF light flashes twice every five seconds whether the Headset is charging or not. After registration, the Headset ON/OFF light is on when the Headset is charging. To charge the battery: 1. Insert the Headset into the Charger as shown in Figure 47. 2.
[Headset] Installation To attach the over-the-ear hook to the Headset: Earpiece 1. Insert the earpiece into the over-the-ear hook as shown in Figure 49, and press the ear hook onto the earpiece. 2. To adjust the Headset to wear on the left or right ear: Over-the-Ear Hook Figure 49. Ear Hook and Headset a. Firmly grip the earpiece and the Headset in your hand. b. Lift the hook upward as shown in Figure 50. c. Twist the hook 180˚ counterclockwise and push the hook downward. 3.
To attach the over-the-head band to the Headset: Headband 1. Identify the earpiece and headband as shown in Figure 52. 2. Push the earpiece towards the headband ring until it clicks into place as shown in Figure 53. 3. Adjust the headband to fit your head as shown in Figure 54. 4. Adjust and rotate the angle of the Headset until the microphone is pointing toward your mouth as shown in Figure 54. Headband Ring Earpiece Figure 52. Headband and Earpiece 5. Headband Adjust Figure 54.
To attach the behind-the-neck band to the Headset: The neckband ring is positioned for wearing on the right ear when shipped. Socket Opening 1. a. Rotate the ring post up and through the small socket opening, as shown in Figure 55. b. Snap the ring into the small socket under the end of the left arm of the neckband. Ring Post Figure 55. Headband and Earpiece Neckband Headband To wear the Headset on your left ear: Figure 57. Adjust Microphone 2.
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