Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 4 Parts checklist . . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose a location . . . . . . . . . . . . . . . . . . . 5 Install handset battery . . . . . . . . . . . . . . . . . 5 Connect power to telephone base . . . . . . . . . .
Table of contents Conference call . . . . . . . . . . . . . . . . . . . . 31 Intercom/find handset . . . . . . . . . . . . . . . . 31 Answering system operation . . . . . . . . . . . . . . 33 Turn the answering feature on and off . . . . . . . . 33 Day and time announcements . . . . . . . . . . . 33 To check day and time . . . . . . . . . . . . . . . . 34 Outgoing announcement . . . . . . . . . . . . . .
NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review it thoroughly to ensure proper installation so you can enjoy the benefits of this VTech innovative and feature-rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com.
Getting started Parts checklist • Before using this telephone, you must read Important safety instructions on page 57. 1. Telephone base 2. Handset 3. Wall mount bracket 4. Telephone line cord 5. Quick start guide 6. Belt clip 7. Telephone base power adapter 8. Battery 9. User’s manual To purchase replacement batteries, visit us on the web at www.vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511. In Canada, contact VTech Telecommunications Canada Ltd. at www. vtechcanada.
For optimal performance of your cordless telephone system: 1. Choose a central location for the telephone base. 2. Install your telephone(s) as far away as possible from any other cordless (wireless) devices such as cordless telephones, 802.11 wireless routers (for example, WiFi), etc. 3. Install your telephone(s) as far away as possible from other electronic equipment such as microwave ovens, televisions, computers, etc. 4. Install your telephone equipment away from heat sources and direct sunlight. 5.
Installation Connect power to telephone base • If the battery has not been charged, place the handset in the telephone base, and allow it to charge for at least 16 hours. • Use only the VTech power supply provided with your telephone. Plug the telephone base power adapter into an electrical outlet not controlled by a wall switch, and the connector into the bottom of the telephone base.
Check battery indicator If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following: 1. There is no battery in your handset. You need to install the supplied battery into your handset (see Install handset battery on page 5.) 2. The battery needs to be replaced. 3. The battery has been installed incorrectly. Please reinstall (see Install handset battery) and/or see the diagram in the battery compartment of the handset.
Installation If you subscribe to DSL service (optional) If you hear interference during conversations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a noise filter. Telephone line cord To single telephone jack (RJ11C) Noise filter (For DSL users) Belt clip (optional) To attach www.vtechphones.
Getting started Wall mounting (optional) The wall mount brackets are designed for use on standard wall mount plates only. 1. Follow the instruction on page 6 to connect the power to telephone base and the telephone line. 2. Line up the tabs on the wall mount adapters with the holes at the bottom of the telephone base. Snap the wall mount bracket firmly in place. 3. Mount the telephone base on the wall.
Registration • When first purchased, you need to charge your handsets for five minutes before registering to the telephone base. • The handset number is used as the extension number. • If the registration is not successful, lift all handsets out of their telephone base or charger and place them back in the telephone base or charger. Try the registration process again. The mi6879 comes with one registered handset (named Handset 1).
If you are replacing a handset on a system that has the maximum number of registered handsets, or if you wish to change the assigned handset number of your registered handsets, you must first de-register all the handsets, then re-register all handsets. To de-register all handsets 1. Press and hold INT/FIND HANDSET on the main telephone base for 10 seconds. 2. When the IN USE light starts to flash, release the INT/FIND HANDSET button. 3. Press and release INT/FIND HANDSET again.
Handset layout 1. Earpiece 2. CID/ 3. Headset jack (2.5mm) 4. Talk/flash 5. Dialing keys (0-9, *, #) 6. Redial/pause 7. Mute/remove 8. LCD display 9. Menu/select 10. Directory/ 11. Volume (on side of handset) 12. Off/clear 13. Speaker 14. Intercom 1 8 2 3 4 9 10 11 12 13 5 6 7 12 www.vtechphones.
Getting started Telephone base layout 1. In use indicator 2. Charging indicator 3. Speaker 4. Setup 5. Intercom/find handset 6. Repeat 7. Play/stop 8. Skip 9. Time/set 10. Change 11. Dialing keys (0-9, *, #) 12. Redial/pause 13. Mute 14. Clear 15. Directory 16. Sel/menu 17. Caller ID 18. Flash 19. Record/memo 20. Volume 21. Delete 22. Answer on/off 19 22 21 20 18 17 16 15 14 13 12 11 1 2 3 4 5 6 78 9 10 www.vtechphones.
Visual indicators Handset icons Icon Description • On when the microphone is muted. NEW • On when viewing a missed call that has not been reviewed. • On when the handset ringer is off. • Low battery indicator or charging indicator. • On when the handset is in use. • On when speakerphone is in use. • Flashes to indicate that there are new voicemail messages.(Service must be subscribed from your telephone company.) • Displayed when using a headset with your handset.
Visual indicators Handset LEDs LED Description • On when handset speakerphone is in use. Telephone Base LEDs Basic operation LED Description • On when the telephone base speakerphone is in use. IN USE • On when the telephone is being used. • Flashes when an extension telephone is being used. CHARGE • On when the handset is charging in the telephone base. MUTE • On when the microphone is muted. ANS ON/OFF • On when the answering system is on. www.vtechphones.
Telephone settings Handset main menu Enter the handset main menu options by pressing MENU. Press the menu items described below. Directory ( ) Enter and retrieve up to 50 names and telephone numbers. Call log ( ) Review caller ID data, select and dial from the caller ID data. or to select from the six Settings ( ) Change the language of the menu prompts, set dial type and time, and clear voicemail. Sounds ( ) Select ringer tone, turn key tone on or off.
Telephone settings Setting ( ) With this icon highlighted, press MENU then press or to reveal the following menu: Language - This option allows you to change the screen prompts to English, Spanish or French. Dial type - This option allows you to choose between tone dial or pulse dial. Clock setting - This option allows you to adjust the time displayed on the idle screen. Clear voicemail - This option allows you to turn the voicemail indicator off.
Telephone settings Ringer volume • The handset will not ring when a call comes in if the ringer volume is at the lowest setting. • Settings for the handset and the telephone base must be programmed separately. For example, when you set the ringer volume for the handset, it will not be automatically set in the telephone base. • Key tone is preset to ON. • With the telephone base in idle (off) mode, press MENU then press or until RINGER VOLUME is shown. • Press SEL. You will hear a sample of the ringer.
Telephone settings Language • From the idle (off) mode, press MENU then press or until LANGUAGE is displayed. • Press SEL. Press or to choose among ENGLISH, FRANCAIS ,ESPANOL. • Press SEL to confirm. (The language is pre-set to English.) • From the idle (off) mode, press MENU, then press CLR VOICE MAIL is displayed. • Press SEL. • Press SEL again to confirm, or press OFF to exit.
Directory Your telephone can store up to 50 entries (numbers with names) in memory. Each memory location can hold up to 32 digits for the number and 16 characters for the name. • All handsets and the telephone base share a common directory stored in the telephone base. Entries entered into one handset are available at all handsets and the telephone base. If a directory entry is deleted, it will disappear from all handsets and telephone base.
Directory Characters by number Pressing any key causes different characters to be displayed in the following order: Key Characters by number of key presses 1 2 3 4 5 6 7 1 # ‘ , - . & 2 A B C 2 a b c 3 D E F 3 d e f 4 G H I 4 g h i 5 J K L 5 j k l 6 M N O 6 m n o 7 P Q R S 7 p q 8 T U V 8 t u v 9 W X Y Z 9 w x 0 0 ? ! / ( ) @ # 9 r s y z Basic operation 1 8 space www.vtechphones.
Directory Review and dial entries • When reviewing the directory, the second line of the display will show the number up to 16 digits. For telephone numbers longer than 16 digits, only the first 13 digits will be shown. Press or # to scroll the telephone number to see the additional digits. • If there are no entries in the directory when it is accessed, DIRECTORY EMPTY will display. * 22 • Press MENU on the handset or telephone base; with (or DIRECTORY) highlighted, press SEL.
Directory • Press SEL. • Press MUTE/REMOVE on the handset (or DELETE on the telephone base) to backspace and use the dialing keys to enter the correct name. EDIT NAME VTECH COM_ • Press SEL when finished editing the entry. You’ll hear a confirmation tone. Basic operation Delete a directory entry • Follow the steps in Review and dial entries (page 22) to reach the entry to be deleted. • Press MUTE/REMOVE on the handset (or DELETE on the telephone base) to delete the entry.
Caller ID Caller ID - call waiting with CID • Due to regional incompatibilities, CID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers. • These are subscription services provided by most regional telephone service providers. You must subscribe to these services to enjoy the benefits of these features. If you do not subscribe to CID services, you can still use your telephone and the other features it offers.
Caller ID Review caller ID When the handset or the telephone base is idle (off), press the to enter the caller id review mode. -OR• With the handset or the telephone base idle (off), press MENU. CALL LOG EMPTY Store caller ID in your directory • Follow the steps in Review caller ID (above) to find the record to be stored. • The telephone number in the caller ID log was sent by the telephone company. You may have to dial the number differently.
Caller ID • If the record does not contain a name, you will be prompted to EDIT NAME and the screen will show: EDIT NAME VTech Com_ • If the caller ID record does not contain a number, you will be prompted to EDIT NUMBER, and the screen will show: ENTER NUMBER 800-595-9511_ • After the entry has a name and number, press SEL to save.
Caller ID Dial from caller ID • Follow the steps in Review caller ID (page 25) to find the entry to be dialed. • To change how the number will be dialed, press # repeatedly to scroll through the various dialing options. The dialing options are: • Press or SPEAKER to dial the number. 595-9511 1-595-9511 800-595-9511 1-800-595-9511 • Follow the steps in Review caller ID (page 25) to find the record to be deleted. • Press REMOVE on the handset (or DELETE on the base) to delete the record.
Telephone operation Making calls • The procedure to adjust the volume is the same for the handset, speakerphone, and headset. • Use /FLASH to access other telephone company subscriber services described by your provider. From the Handset: • Press (or SPEAKER to use the handset speakerphone feature), then dial the telephone number. -ORDial the telephone number first, then press (or SPEAKER). • To end your call, press OFF or place the handset in its base. From the telephone base: • Press SPEAKER.
Telephone operation Redial Mute • During a call, press the MUTE key to disable the microphone. You will not be heard but you will be able to hear the other person. The screen will display MUTED briefly: • Press MUTE again to return to the normal two-way conversation. MICROPHONE ON will display briefly. • If the redial memory is empty and REDIAL is pressed, a double beep will sound.
Telephone operation • Press , SPEAKER, INT or any dialing key on the other handset (or SPEAKER , INT/FIND HANDSET or any dialing key on the telephone base) to answer the intercom call. The screen will display: • To end the call, press INT, or OFF on either handset (or CLEAR on the telephone base), or place the handset back in its telephone base.
Telephone operation Call transfer • To activate the INT/FIND HANDSET function, the system handsets need to be in idle (off) mode. Conference call It is possible to establish a conference call between any two handsets (or a handset and the telephone base) and the external line. SPEAKER 00:00:25 If the telephone base or a handset is already connected to the external line, the telephone base or a handset can join the call by pressing SPEAKER on the telephone base or on a handset.
Telephone operation -OR• Press * or wait 3 seconds to page all handsets ** PAGING ** • All handsets will ring and the screen on the handsets and the telephone base will display (for example): • To cancel the page at the handset, press , SPEAKER or any dial pad key (0-9, *, #) on the handset, or press INT/FIND HANDSET at the telephone base. Pressing OFF on a handset will silence the ringer but not cancel the page. 32 www.vtechphones.
Answering system operation Your answering system has approximately 15 minutes of recording time, and it can record up to 99 messages. Each message is limited to four minutes. Turn the answering feature on and off Day and time announcements To set day and time Before playing each recorded message, the answering system announces the day and time the message is received. Set the day and time by pressing TIME/SET twice.
Answering system operation • If you have caller ID service, the time will automatically be updated whenever caller ID information is delivered. However, since the date, rather than the day, is delivered, you have to program the year once, so the system can derive the appropriate day of the week. • Pressing and holding the CHANGE button when setting the time and date will advance the minutes or years by 10.
Answering system operation Menu features System announces Description “Announcements” Outgoing message to tell callers to leave a message . “Remote access code” Set code to access remotely from a touch tone telephone. “Message alert” Beeps every 10 seconds when there are new messages. “Announcement only” Outgoing message only. No recording of incoming messages. Turn call screening on or off.
Answering system operation 4. Press PLAY/STOP / message. when finished recording. The system will play back and save the recorded Listen to outgoing announcement 1. Press SETUP. 2. Press PLAY/STOP / . Delete outgoing announcement 1. Press SETUP. 2. Press PLAY/STOP / to begin playback. 3. During playback, press DELETE X to delete the announcement. 4. The system will confirm deletion with the prompt “Announcement deleted.
Answering system operation Announcements 1. When playback begins, the total number of messages will be announced. 2. Before each message, the day and time it was received will be announced. 3. After the last message the system will announce, “End of messages.” 4. If the system has less than five minutes of recording time left, the time remaining will also be announced. 1. Press and to adjust the speaker volume. 2.
Answering system operation Record and play memos • Memos shorter than three seconds will not be recorded. You can record a memo up to four minutes long. Memos are messages recorded by you or other household members intended for yourself or others using the same answering system. They are saved, played back, and deleted like incoming messages from other callers. Record a memo 1. Press REC/MEMO. 2. You will hear the voice prompt “Record after the tone. Press STOP when you are done.” 3.
Answering system operation Set remote access code Basic operation 1. Press SETUP twice, and the system will announce “Remote access code. To change the setting, press CHANGE.” 2. Because the remote access code was set to 19 at the factory, press CHANGE, and the system announces “19.” 3. Press and release CHANGE to advance the remote access code number by one. Press and hold CHANGE to advance the remote access code by 10. 4.
Answering system operation Purpose Press 1 Listen to new messages. If there are no new messages, all messages will be played back. Play new messages in the mailbox 2 Plays all new (not previously reviewed) messages. Delete a message 3 Delete message currently playing. Delete all old messages 40 Action Play all messages in the mailbox 3,3 Press when any message is playing to delete all old (previously reviewed) messages.
Answering system operation Press Action Record memo 8 Press after hearing the beep. Speak after the system announces “Record after the tone. Press STOP when you are done.” Start recording your memo. Press 5 to stop. Review remote access code #9 Listen to current remote access code. Change remote access code *9 Press *9, then enter your new two digit remote access code. Turn system off 0 When the system announces, “Answering machine off,” press 0 again to turn the system back on.
Answering system operation When the message alert function is turned on and there are unreviewed messages, the telephone base beeps every 10 seconds, and the number of messages in the oval message window flash. If the number in the message window is on steadily, there are no new messages. Announcement only mode In announcement only mode, callers hear an announcement but cannot leave messages. When announcement only is turned on, calls are answered with the pre-recorded announcement “We’re sorry.
Answering system operation Call screening Number of rings This function sets the number of rings before the answering system picks up the call. If calling from a touch tone phone, when the toll saver is on, the answering system alerts you that you have new messages by answering after two rings. If there are no new messages, the system answers after four rings.
Answering system operation Message window displays 44 Display Explanation 0 No messages. 1 - 98 Total number of messages and memos, or message number currently playing. Number flashes if there are new messages. 1-8 Playback or ringer volume level selected when VOL or is pressed. 10 - 99 Current remote access code while setting 1 - 99 (counting) Elapsed time while recording a memo up to 90 seconds. 99 (flashing) Memo recording exceeds maximum time of 99 seconds.
Headset operation Headset jack Operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate only over a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.
Batteries Battery care and performance After the battery is fully charged, you can expect the following performance: • If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced. • To reduce the risk of fire or injury to persons or damage to the telephone, charge the battery provided with this product only in accordance with the instructions and limitations specified in the user’s manual. 46 Operation Operating time While in use (talking) up to 7.
Troubleshooting If you have difficulty operating your telephone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1 (800) 595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377. Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack.
Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the Telephone settings section of this user’s manual to set the dial mode.
Troubleshooting Suggestion UNABLE TO CALL TRY AGAIN displays on my handset. • Move the handset closer to the telephone base. You might have moved out of range. • If the handset is in its telephone base and the charging light does not light, refer to the The CHARGE light is off in this troubleshooting guide. • Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and telephone base to synchronize.
Troubleshooting Problem Suggestion I get noise, static, or weak signal even when I’m near the telephone base. • Other cordless telephones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by: a.
Troubleshooting Suggestion My handset does not ring when I receive a call. • Make sure the ringer is activated. Refer to the section(s) on ringer selection in this user’s manual. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the telephone base. • Charge the battery in the handset for at least 16 hours.
Troubleshooting Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Other electronic products can cause interference with your cordless telephone.
Troubleshooting Suggestion My Caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service for this feature to work on your telephone. • Your caller must be calling from an area that supports caller ID. • Both you and your caller’s telephone companies must use caller ID compatible equipment. My answering machine is not recording messages. • Make sure the answering system is turned ON (the ANS ON/OFF key is lit).
Troubleshooting Problem Suggestion I lost a handset and just bought a new one. How do I register the new one ? • Press and hold INT/FIND HANDSET on the telephone base for 10 seconds. • When the IN USE light starts to flash, release the INT/FIND HANDSET button. • Press and release INT/FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered. • All handsets will show NOT REGISTERED. • Place the handset in its charger (connected to a power outlet.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.
Warranty 4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7.
Important safety instructions SAVE THESE INSTRUCTIONS www.vtechphones.com 57 Additional information When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations * * Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada.
Technical specifications Enhanced 5.8GHz technology–your telephone operates on a dual band transmission that combines the best of 5.8GHz and 2.4GHz technologies, providing enhanced performance over standard cordless telephones. Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 5725-5850 MHz Handset: 2400-2483.5 MHz Receive frequency Telephone base: 2400-2483.
Index A Additional information 47 Announcement only mode 42 Announcements 36 Answering calls 28 Answering system operation 33–44 B Base main menu 17 Batteries 46 Battery care and performance 46 Belt clip 8 C Caller ID 24–27 Caller ID - call waiting with CID 24 Call forward 30 Call screening 43 Call transfer 31 Characters by number 21 Check battery indicator 7 Check for dial tone 7 Choose a location 5 Clear voicemail 19 Conference call 31 Connect to phone line 6 D Day and time announcements 33 Delete
L Language 19 Listen to outgoing announcement 36 M Maintenance 55 Making calls 28 Menu features 35 Message alert 41 Message playback 36 Message window displays 44 Mute 29 N Number of rings 43 O Options during playback 37 Outgoing announcement 35 P Parts checklist 4 Patent Information 59 R Record outgoing announcement 35 Record the announcement only message 42 Redial 29 Registration 10–11 Remote access code 38–39 62 Remote operation 39 Replace the handset battery 46 Review and dial entries 22–23
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s Manual www.vtechphones.
