User`s manual

34
Appendix
Troubleshooting
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digits number). If
you need to dial something other 10 digits, see page 21 for instructions on changing
the number.
If you dial seven digits for local calls you might want to use the Home area code
feature (page 8).
NEW VOICEMAIL and shows on the display and the VOICEMAIL light
is ashing and I don’t know why.
Your telephone has voicemail indication. If NEW VOICEMAIL and appears on
the display or the VOICEMAIL light ashes, then your telephone has received a
signal from your telephone service provider that you have a voicemail message
waiting for you to retrieve from them. Contact your telephone service provider for
more information on how to access your voicemail.
I cannot retrieve voicemail messages.
Your telephone has voicemail indication. If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider for more
information on how to access your voicemail.
CONNECTING... shows in the handset screen.
The handset might be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a
working electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug
in the power adapter and re-install the battery. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base to synchronize.
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The telephone does not receive caller ID or the telephone does not
show caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
telephone service provider.
The caller might not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service.
If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
your telephone lines, you must install a DSL lter between the telephone base and
the telephone wall jack. The lter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for more information
about DSL lters.
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