Cordless Telephones User's Manual
www.vtechphones.com
42
Troubleshooting
Problem Suggestion
CONNECTING...  is 
shown  in  the  handset 
display  window.  Why 
don’t  I  get  a  dial  tone 
when  I  try  to  use  this 
telephone?
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working electrical 
outlet that is not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base. Disconnect 
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter 
and re-install the battery. Place the handset in the telephone base and allow up to one minute 
for the handset and telephone base to synchronize.
Other electronic products may prevent your handset and telephone base from communicating 
with each other. Try installing your telephone base as far away from these electronic devices as 
possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room 
monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
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