User`s manual
19
If the problem persists, please call our Consumer Services Department
on 01235 546810 (from UK) or +44 1235 546810 (outside UK), and a
service representative will be happy to help you.
KIDIZOOM
®
SMART WATCH FREqUENTLY
ASKED qUESTIONS
Question 1:
I have bought a Kidizoom
®
Smart Watch, but it will not work with my
PC, my PC is looking for a driver. I have searched the internet and
cannot nd a VTech
®
Kidizoom
®
Smart Watch driver. What can I do?
Answer:
There is no separate driver needed for the Kidizoom
®
Smart Watch. It
uses a standard USB mass storage device driver. Such a driver comes
standard on all Windows
®
operating systems starting with Windows
®
2000
Service Pack 3 (including Windows
®
XP, Vista and upwards) and Mac
OS
®
9.0 or above. If your computer meets these OS requirements and
is still looking for a driver, please contact your PC manufacturer for
further assistance. For earlier operating systems that do not support
mass storage, a system upgrade or mass storage device driver may be
available. Again, please check with your PC manufacturer.
Question 2:
What is the ISO value (light sensitivity) of the Kidizoom
®
Smart Watch?
Answer:
The Kidizoom
®
Smart Watch uses an auto-ISO value. It auto adjusts
the exposure time and light sensitivity depending on the lighting
environment.
Question 3:
My Kidizoom
®
Smart Watch cannot be turned on.
Answer:
Please make sure the battery switch is on and the battery is charged.
Question 4:
Why are my pictures sometimes grainy and fuzzy? Is there anything I
can do to improve the picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow
for a longer exposure time. The downside of this is that any movement
in the frame, or of the hand holding the camera, can result in greater
blur. Furthermore, the camera sensor will soften the edges in low light
TROUBLESHOOTING