User`s manual

20
Cannot connect to
computer
Check the connections on the USB cable
between the camera and the computer, and
review the appropriate connection procedure in
this manual.
Cannot save les Check the memory status of the memory card to
see if it is full.
If there is no memory card inserted, check the
Kidizoom
®
Camera Connect internal memory.
Cannot view the
downloaded movie
les
1. Kidizoom
®
Camera Connect does not
support movie les created by other models.
Make sure your downloaded movie les are
created by Kidizoom
®
Camera Connect.
Memory card
cannot be
detected
1. Check if the memory card is correctly inserted.
2. Check to see if the memory card is the
supported type. Kidizoom
®
Camera Connect
only supports microSD / microSDHC card.
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Customer Services
Department with any problems and/or suggestions that you might have.
Our support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The specic problem you are experiencing.
• The actions you took right before the problem occurred.
Internet: www.vtechkids.com, or www.vtechcanada.com
Phone: [phone] in the US, or 1-877-352-8697 in Canada.
DISCLAIMER AND LIMITATION OF
LIABILITY
VTech
®
Electronics North America, L.L.C. and its suppliers assume
no responsibility for any damage or loss resulting from the use of this
handbook. VTech
®
Electronics North America, L.L.C. and its suppliers
assume no responsibility for any loss or claims by third parties that may
arise through the use of this product. VTech
®
Electronics North America,
Troubleshooting