User Guide

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Screen robocalls
If Smart call blocker is on, and you have set
profile to screen robocalls, the telephone
plays a screening announcement to
the caller when receiving the following
incoming home calls. It asks the caller to
press the pound key (#) before putting
the call through to you.
• Incoming home calls with numbers
that are “out of area“ or with numbers
set to “Private“;
• Incoming home calls with absent
caller ID numbers;
• Incoming home calls with numbers
that are not in your phonebook, allow
list, nor block list; or
• Incoming home calls with names that
are not in your star name list.
Screen calls without asking for caller
names
When screening a home call, the
telephone announces to the caller, “Hello.
Calls to this number are being screened
by Smart call blocker. If you’re a family
member, friend or invited caller,please
press pound to be connected. If you’re
a solicitor, please hang up now.” After
the caller presses the pound key (#),
the telephone announces to the caller
“Please wait a moment while your call
is connected.”. The telephone starts
ringing, and you can answer the call.
This option is suitable for you to filter
calls that uses autodialers to deliver
prerecorded messages, for example,
robocalls and telemarketing calls.
NOTES
• The telephone announces to the caller
with “Hello. Calls to this number are
being screened by Smart call blocker...”
If you have recorded your name in
the screening announcements, your
recorded name will replace “this
number” in the announcements. See
Screening announcements.
• The screening feature of Smart call
blocker is applicable to home calls
only.
• If the caller hangs up before the home
call is screened, or without leaving
his/her name while the call is being
screened, the call will be logged as
missed call in the caller ID log.
• While a home call is being screened,
you can press
HOME/FLASH or
to stop screening and answer the
call.
• If Smart call blocker is on and you
receive a call waiting home call:
• Smart call blocker will not screen
a call waiting home call without
number while on a call. You can
press
HOME/FLASH or to
take the new call.
• After you have picked up a screened
home call, the telephone checks
whether the call waiting number is
in the directory, block list or allow
list. It also checks whether the caller
name is in the star name list. After
that, The telephone then displays
the caller ID information or “Blocked
call” accordingly. You can press
HOME/FLASH or to take
the new call, or press CALL BLOCK
to block it.
• While the telephone is screening
a home call, the new call will be
ignored and logged as missed
call in the caller ID log.
• Robocalls are unable to respond
to the screening announcement,
and therefore, will not get through
and ring. If you want to allow some
robocalls on the home line to get
through, save their names in the star
name list. See Star name list.
• The telephone can respond to
remote access code while it is playing
the screening announcement. This
allows you to access your answering
system from an unknown number
remotely. See Answering system
remote access.
Option while on a call
When you are on a home or cell call
and speaking to the caller, and you
do not want to continue the call, you
can press CALL BLOCK to end the
call. The telephone plays the block
announcement “The number you are
calling is not accepting your call. Please
hang up.” to the caller, and the call will
be terminated. The caller’s number, if
available, will be added to your block
list.
• Press CALL BLOCK on the handset.
The screen displays Block and end?
and the caller’s number, if available.
Press MENU/SELECT to end the call.
NOTES
• You can press CALL BLOCK to end
the call even if Smart call blocker is
turned off.