User Guide

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Call handlings with Smart call
blocker
Allowed calls
If Smart call blocker is on, the following
types of incoming calls can get through
to you and ring on your telephone
system:
• Home calls with numbers saved in
your allow list.
• Home calls with numbers saved in
your directory, but not on your block
list.
• Home calls with caller ID names saved
in your star name list.
• Cell calls with numbers not saved in
your block list.
NOTES
• When Smart call blocker is off, all
incoming home and cell calls will ring
on your telephone system, including
calls with numbers saved in the block
list.
• Allow unknown is the default profile
setting. If you have not selected
another profile, all unknown home
calls will ring. However, the caller’s
numbers, if available, will not be
saved to the allow list. If you want to
save the caller’s number to your allow
list or block list, you can retrieve the
number from caller ID log and save it
to the allow list or block list. See Save
a caller ID log entry to block list and
Save a caller ID log entry to allow
list. If you want to retrieve the name
from caller ID log and save it to the
star name list. See Save a caller ID log
entry to star name list.
Blocked calls
If Smart call blocker is on, incoming home
or cell calls with numbers saved in your
block list will not ring. The telephone
plays the block announcement “Calls
to this number are being screened by
Smart call blocker. The number you are
calling is not accepting your call. Please
hang up.“ to the caller, and the call will
be terminated.
NOTES
• When Smart call blocker is off, all
incoming home and cell calls will ring
on your telephone system, including
calls with numbers saved in the block
list.
• If you have set profile to Block
unknown, all unknown home calls
will be rejected. However, the
caller’s numbers, if available, will
not be saved to the block list. If you
want to save the caller’s number to
the block list, you can retrieve the
number from caller ID log and save
it to the block list. See Save a caller
ID log entry to block list. You can
also retrieve the number and save
it to your allow list. See Save a caller
ID log entry to allow list. If you want
to retrieve the name from caller ID
log and save it to the star name list.
See Save a caller ID log entry to star
name list.
• The telephone can respond to
remote access code while it is playing
the block announcement. This allows
you to access your answering system
from an unknown number remotely.
See Answering system remote
access.
Screen unknown home calls
If Smart call blocker is on, and you have
set profile to screen unknown home
calls, the telephone plays a screening
announcement to the caller when
receiving the following incoming home
calls. It asks the caller to respond before
putting the call through to you.
• Incoming home calls with numbers
that are “out of area“ or with numbers
set to “Private“;
• Incoming home calls with absent
caller ID numbers;
• Incoming home calls with numbers
that are not in your phonebook,
allow list, nor block list; or
• Incoming home calls with names that
are not in your star name list.
Screen calls and ask for caller names
When screening a home call, the
telephone announces to the caller,
“Hello. Calls to this number are being
screened by Smart call blocker. Please
say your name after the tone, then press
pound.” After the caller completes the
request, the telephone announces to
the caller “Please wait a moment while
your call is connected.”. The telephone
starts ringing and the handset screen
displays Screened call. After you pick
up the call, the telephone announces
the caller’s name, and then asks whether
you want to answer or reject the call,
or to forward the call to the answering
system.