Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . 4 Before you begin . . . . . . . . . . . . . . . . . . . . . 4 Parts check list . . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose a location . . . . . . . . . . . . . . . . . . . 5 Install handset battery . . . . . . . . . . . . . . . . .
Table of contents Battery care and performance . . . . . . . . . . . . 28 Replace handset battery . . . . . . . . . . . . . . . 28 Additional information . . . . . . . . . . . . . . . . 29 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 29 Maintenance . . . . . . . . . . . . . . . . . . . . . . . 36 Warranty . . . . . . . . . . . . . . . . . . . . . . . . .
NEED HELP? This manual has all the feature operation and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com.
Before you begin • Before using this telephone, you must read Important Safety Instructions on page 38. Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz and 900MHz technology, providing enhanced performance over standard cordless telephones. Parts check list: 1. Base unit 2. Handset 3. Telephone line cords 4. Desk bracket 5. Belt clip 6. Base power adaptor 7. Battery 8. User’s manual To purchase replacement battery, visit us on the web at www. vtechphones.
Getting started Installation Choose a location For maximum performance of your cordless telephone system: 1. Choose a central location for your base unit. 2. I nstall your base unit and extension handset away from electronic equipment such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate base units as far away as possible. 4. Install your telephone equipment away from heat sources and sunlight. 5.
Installation Power connection • Use only the base power adaptor supplied with this product. • If your home has specially wired alarm equipment connected to the phone line, be sure that installing the system does not disable your alarm equipment. If you have questions about what will disable alarm equipment, contact your telephone company or a qualified installer. • If the battery has not been previously charged, place the handset in the base, and allow it to charge for at least 16 hours.
Charge the handset battery Place the handset in the base or charger. If the battery hasn’t already been charged, NEEDS RECHARGING will appear on the handset. Charge the battery for at least 16 hours before using your phone for the first time. Language • Press PROG, then press ▲ or ▼ until LANGUAGE is displayed. Press SEL/INT. • The current setting blinks. Press ▲ or ▼ until the screen displays the correct language (English, Spanish or French). • Press SEL/INT to save your selection.
Installation Set handset date and time • In the event of a power outage or if the power cord is unplugged, the date and time will need to be reset. I f you subscribe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID service, or wish to set the date and time manually: • Press PROG, then press or until DATE/TIME is displayed. Press SEL/INT. • The month is flashing. Press or until the screen displays the correct month. Press SEL/ INT.
Getting started Installation If you subscribe to DSL service: If you hear interference during conversations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a noise filter. Telephone line cord Noise filter (For DSL users) To single telephone jack (RJ11C) Belt clip (optional) To attach To remove www.vtechphones.
Telephone operation Handset operation 1. Answering a call • While phone is not in use, Press LINE 1 or LINE 2 to press to display caller ID answer a call. information. 2. Making a call • While entering names or Press LINE 1 or LINE 2, then numbers into memory, press dial the number. to delete last character -ORentered. Dial the number (use to back/DIR space and make corrections), • While on a call, press to inthen press LINE1 or LINE2 to crease the volume. A double call.
Telephone operation Base operation 11 12 13 14 17 18 19 20 21 15 Basic operation 11. CONTRAST Press the contrast key, to adjust the screen contrast. Repeated pressing will cycle from lightest to darkest contrast. 12. PROG/MEM Your base unit can store 10 frequently dialed phone numbers. Press the PROG/MEM key to dial the numbers stored in memory. 13. FIND HANDSET/INT With the handset in idle, press to page the handset. Press again, or place handset in the base to cancel the page. 14.
Telephone operation Three way conference call • When the handset is in conference mode, press SEL/INT on the handset to page the base unit, when the base rings, press FIND HANDSET/INT on the base to answer the page, press FIND HANDSET/INT again to exit the conversation. • When the base is in conference mode, press FIND HANDSET/INT on the base to page the handset unit, when the handset rings, press SEL/INT on the handset to answer the page, press SEL/INT again to exit the conversation.
Telephone operation Temporary tone dialing If you have pulse dial (rotary) service, you can change from pulse to touch tone dialing during a call by pressing *TONE. This is useful if you need to send touch tone signals to access telephone banking or long distance services. 1. Dial the number. 2. Press *TONE. Buttons pressed after this send touch-tone signals. 3. After you hang up, the phone automatically returns to pulse dial service.
Telephone operation Headset jack • To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Customer Service at 1-800-5959511. In Canada, contact VTech Telecommunications Canada Ltd. at www.vtechcanada. com or 1-800-2677377. 14 You can use this telephone handsfree when you install a compatible 2.5 mm headset, available separately. Plug the headset into the jack located on the right side of the handset (under the small rubber flap).
Telephone operation Display screen messages When: NEEDS RECHARGING The battery needs to be recharged. ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for a dial tone. PHONE ON The handset is in use. CALLING HANDSET The base is paging the handset. CALLING BASE The handset is paging the base. BATTERY LOW The battery needs to be recharged. SCANNING... The handset is changing to one of the 30 channels available. CAN’T CONNECT 1.
Speed dial • The entries you store in speed dial memory are marked from 01 to 09 and also displayed in the directory. • Press and hold PROG anytime to exit speed dial mode. • When the memory is full, the screen displays MEMORY FULL, an error tone sounds and you cannot store a new number until you delete a record from speed dial memory or the directory.
Speed dial Edit a speed dial entry 1. Press and hold the speed dial location key (1-9) of the entry you wish to edit. 2. When the screen displays the entry you want to edit, press SEL/INT. Then press EDIT flashes. or until • If the location in speed dial is occupied, your new entry will be stored in place of the old and will delete the former entry. Take caution not to save over entries you do not wish to delete from the speed dial memory. SPEED EDIT ERASE 8005959511 01 3. Press SEL/INT.
Speed dial Delete a speed dial entry 1. Press and hold the speed dial location key (1-9) of the entry you wish to delete. 2. When the screen displays the entry to be deleted, press SEL/INT. Then press or flashes. until ERASE SPEED EDIT ERASE 8005959511 01 3. Press SEL/INT. The screen displays ERASE NO YES and the number. The current choice flashes. 4. Press or until YES flashes. 5. Press SEL/INT. You’ll hear a confirmation beep. Calling from speed dial 1.
Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. Store a directory entry in the handset • Press and hold PROG at any time to exit the directory. • When the memory is full the screen will display MEMORY FULL, an error tone sounds and you will not be able to store a new number until you delete a stored number to make room for another entry.
Directory 3. When the screen displays the entry you want to edit, press SEL/INT. Then press EDIT flashes. or until SPEED EDIT ERASE 8005959511 4. Press SEL/INT. The screen displays the name and number. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SEL/INT to confirm and move on to edit the number. Use to backspace and make corrections. Press SEL/INT to confirm and move to edit the distinctive ring setting. 5. Press SEL/INT to save the edited information.
Directory Store a speed dial entry in the directory from the handset 1. Press . The screen displays DIRECTORY. 2. Press or to scroll alphabetically through entries stored in directory. — OR — Press the dial pad key for the first letter of the entry you want to move. 3. When the screen displays the entry you want to move, press SEL/INT. Then press or SPEED flashes. until Basic operation SPEED EDIT ERASE 8005959511 4. Press SEL/INT. The screen displays ENTER 1-9. 5.
Directory Directory memory capacity at the base Your base unit can store 10 frequently dialed phone numbers. Store a number in the directory at ����������� the base • With the base in the idle (off) mode, press and hold PROG/MEM. • The base will display ENTER NUMBER. Use the keypad to enter the phone number. To place a four second pause in a dialing sequence, press REDIAL/PAUSE. When finished entering the phone number, press PROG/MEM. • The base displays ENTER MEM 0-9. Enter the desired location.
Directory • Press a LINE key. You will hear a dial tone, and the number is dialed. — OR — • First, press a LINE key, and listen for a dial tone. Press PROG/MEM and then the desired location. Delete a directory entry ����������� at the base ENTER NUMBER ENTER DELETED 8/28 2:19PM 8/28 2:19PM Basic operation • With the base in the idle (off) mode, press and hold PROG/MEM. • The base will display ENTER NUMBER. Then press PROG/MEM again. • The base displays ENTER MEM 0-9.
Caller ID Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see who calling before you answer the phone, even when you are on another call. You may need to change your phone service to use this feature. Contact your service provider if: • You have both caller ID and call waiting, but as separate services (you may need combined service) • You have only caller ID service, or only call waiting service.
Caller ID Caller’s telephone number Caller’s name Long distance call VTech * L 800-595-9511 L1 NEW 5/01 5:40 PM OLD 28 About caller ID Time of call Position of call in caller ID log Indicates whether the record is new or old Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information.
Caller ID Delete a record from call history • Caller ID numbers may appear with an area code that may not be required for local calls, or without a 1 that may be needed for long distance calls. If the number displayed is not in the right format, press # repeatedly to see different dialing options select the appropriate format. Delete a specific call: 1. Locate the record you want to delete from call history. 2. Press the REMOVE key, you’ll a confirmation beep. Delete all calls: 1.
Caller ID 2. If you wish to change how the number is stored, press #. The screen displays all dialing variations available (area code + number; 1 + area code + number; number only; 1 + number). The dialing options are: 3. Press PROG, then press or until PROGRAM flashes. 4. Press SEL/INT three times.
Batteries Battery care and performance • If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced. • To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in the user’s manual.
Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem Suggestion My phone doesn’t work at all. • Make sure the power cord is plugged in. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
Troubleshooting Problem Suggestion I cannot dial out. • Make sure you have a dial tone before dialing. The handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this user’s manual to set the dial mode.
Troubleshooting Problem Suggestion CAN’T CONNECT displays on my handset. • Move the handset closer to the base. You might have moved out of range. • If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide. • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset.
Troubleshooting Problem Suggestion I get noise, static, or • Other electronic products can cause interference with your cordless phone. Try installing your weak signal even when phone as far away as ������������������������������������������������������������������������������ possible������������������������������������������������������������������� from these types of electronic devices such as: wireless routers, I’m near the base.
Troubleshooting Problem Suggestion www.vtechphones.com 33 Additional information My handset does not • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this ring when I receive user’s manual. a call. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the base unit. • Charge the battery in the handset for at least 16 hours.
Troubleshooting Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Press PROG and then SEL/INT while on a call until the interference has been eliminated. • Other electronic products can cause interference with your cordless phone.
Troubleshooting Problem Suggestion My Caller ID isn’t working. • • • Common cure for electronic equipment. Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. Your caller must be calling from an area that supports caller ID. Both you and your caller’s telephone companies must use caller ID compatible equipment. If the unit does not seem to be responding normally, then try putting the handset in its base.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoor in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.
Warranty 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7. Product returned without valid proof of purchase (see 2 below); or 8.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations * * Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada.
Technical specifications Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Crystal controlled PLL synthesizer Transmit Frequency Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Receive Frequency Base: 5863.80 - 5872.5 MHz Handset: 912.75 - 917.10 MHz Nominal Effective Range Maximum power allowed by FCC and IC.
Index B Base ringer 8 Basic operation 10-29 Batteries 5, 28 Before you begin 4 Belt clip 9 Dial from the directory at the base 22 Dial mode 7 Directory 19-23 Director y memor y capacity at the base 22 Display screen messages 15 DSL 9 C E Caller ID 24–27 Calling from speed dial 18 Charge the handset battery 7 Check for dial tone 7 Choose a location 5 Conference call 12 Edit a directory entry in the handset 19 Edit a speed dial entry 17 D Delete a directory entry in the handset 20 Delete a directory ent
Index S Set dial mode 7 Set handset date and time 8 Speed dial 16–18 Store a call history number in the directory 26 Store a directory entry in the handset 19 Store a number in the directory at the base 22 Store a redial number in the directory at the base 22 Store a speed dial entry in the directory from the hanset 21 T Technical specifications 41 Telephone line connection 6 Telephone operation 10–15 Temporary tone dialing 13 The RBRC® seal 40 Troubleshooting 29–35 W Warranty 36 www.vtechphones.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2005 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s Manual www.vtechphones.
