- VTECH USER'S MANUAL Cordless Telephone ia5874, ia5876, ia5877
www.vtechphones.com
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Additional Information
ADDITIONAL INFO
Problem Suggestion
My Caller ID isn’t 
working.
•   Caller ID is a subscription service. You must subscribe to this service for this feature to work on 
your phone.
•  Your caller must be calling from an area that supports caller ID.
•  Both you and your caller’s telephone companies must use caller ID compatible equipment.
My answering machine 
is not recording 
messages.
•  Make sure system is turned ON (the ON/OFF key is illuminated).
•  Make sure the announce only feature is set to OFF.
I cannot hear recorded 
messages.
•  Using the base volume control, raise the volume to a comfortable listening level.
CL is ashing in the 
base message display 
window.
•   You need  to  set the  day  and time.  Refer  to  the section(s)  on setting day  and  time in  this  
user’s manual.
•  Make sure announce only feature is set to OFF
Common cure for 
electronic equipment.
If the unit does not seem to be responding normally, then try putting the handset in its base. If it 
does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base.
2. Disconnect the handset battery, and spare battery, if applicable.
3. Wait a few minutes.
4. Connect power to the base.
5. Re-install the battery(ies).
6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for 
this to take place.
Troubleshooting










