USER’S MANUAL ia5851 Model: ia5851 8 5.GHz Cordless Phone System FEATURING: Caller ID * / Call Waiting • Digital Answering Device • Headset Compatible (2.5mm) Te c h n o l o g y www.vtechcanada.
Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Important Safety Instructions E. If the product has been dropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. 15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
Before You Begin Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Parts Check List: 1. 2. 3. 4. Handset Base Unit Battery Belt Clip 5. 6. 7. 8. Wall Mount Bracket Telephone Line Cord Base Power Adaptor User’s Manual To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-951.
The Handset Layout 1 2 3 4 9 10 5 11 12 6 1. 2. 3. 4. 5. 6. 7. 8. 7 13 8 14 Antenna Earpiece LCD Left and Right Arrow Keys Phone/Flash Key Dialing Keys (0-9,*,#) Channel/Delete Key Microphone 9. 10. 11. 12. 13. 14.
The Base Unit Layout 1 6 7 2 8 9 3 4 10 11 12 13 14 5 15 16 1. 2. 3. 4. 5. 6. 7. 8. Antenna Volume -/+ Keys Time/Set Key In Use/Charging Light Repeat/Slow Key Select Key Menu Key Record/Memo Key 9. 10. 11. 12. 13. 14. 15. 16.
Getting Started Setup Connecting Power to Base Unit Choose a location for the base near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch. Plug the DC connector to the base. Plug the AC adaptor into electrical outlet. Connect the power cord. Installation and Charge of Battery in Handset 1. 2. Install the handset battery. Use only VTech batteries.
LOW BATTERY indication: If the battery power becomes low, a low-battery icon will be shown at the lower left corner of handset display. The handset will beep until you place the handset in the charger. When in standby mode, the low-battery display is shown: BATTERY 1/0 1 LOW 12:00 AM Battery Care and Maintenance • The maximun standby time on a fully charged battery is six days. A fully charged battery provides an average talk time of about five hours.
Getting Started Setup Check for Dial Tone After the batteries are charged, pick up the handset and press should hear a dial tone. /FLASH , you Set Time and Date If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID service, you can set the date and time manually. • Press PROG, and then press or until DATE/TIME is displayed. Press SELECT. or until the screen displays the correct • The month is flashing. Press month.
Telephone Operation / CID • While on a call, press to decrease the volume. A double beep will sound when you reach the minimum setting. • While phone is not in use, press to display caller ID information. • While entering number or letters, press to delete last character entered. SELECT • Use SELECT in conjunction with PROG during handset programming. • While on a call, press to transfer the call to the other handset. • While on a call, press to increase the volume.
Telephone Operation CHARGING/IN USE • • • Basic Operation • Flashes in unison with an incoming call’s ringing. Flashes slowly when the handset is in use, or the answering system is answering a call. Flashes rapidly when a call is on hold. Glows steadily when the handset is charging. LOCATE HANDSET ANSWER ON/OFF LIGHT Press to page the handset for up to 60 seconds. Press again, press (off) on handset or place handset in base to cancel the page. Glows steadily when answering system is on.
Telephone Operation Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. 1. Make sure the handset is off. 2. Press PROG. 3. Press until the screen displays RINGER: and the current setting. 4. Press SELECT. The current setting blinks, you will hear a sample of the ring. 5. Press or to select RINGER:1, 2, 3, 4 or OFF. You will hear samples of each ring. 6. Press SELECT to choose the displayed ringer setting. 1. 2. 3.
Telephone Operation Display Screen Messages Basic Operation Screen Displays: When: ** RINGING ** There is a call coming in. CONNECTING... The handset is waiting for a dial tone. PHONE The handset is in use. ON SCANNING... The handset is changing to another of the 30 channels available. ** PAGING ** The base is paging the handset. HOLD There is a call on hold. BATTERY NO LOW CONNECT The battery needs to be recharged. 1. 2.
Speed Dial Memory Your ia 5851 can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the speed dial memory locations you assign (numbered 1 through 9). You can also store telephone numbers with names alphabetically in the directory. See Telephone Directory for instructions. NOTES: 1. The entries you store in speed dial memory will be marked with 01 through 09 and also display in the directory. 2. Press (off) at any time to exit memory mode.
Speed Dial Memory 5. 6. 7. 8. 9. After you enter the name, press SELECT or PROG. The screen displays NUMBER NUMBER. ENTER to backspace and make corrections. Enter the telephone number. Use Press REDIAL/PAUSE to enter a pause if necessary. — OR — Press REDIAL/PAUSE to display the last number (up to 24 digits long) dialed from this phone. Press SELECT or PROG to store your entry. The screen displays DIS TINCT RING? and the current setting.
Speed Dial Memory 3. 4. 5. Press SELECT. The screen displays ERASE NO The current choice flashes. Press until YES flashes. Press SELECT. You’ll hear a confirmation beep. YES and the number. Dial a Memory Number 1. Press and hold the memory location key (1-9) of the entry you wish to dial. 2. Press /FLASH to dial the displayed memory number. Reassign Locations in Memory 2. Press and hold the memory location key (1-9) of the entry you wish to reassign.
Telephone Directory Your ia 5851 can store 50 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. NOTE: Press (off) at any time to exit the directory. Store a Number/Name in the Directory 1. 2. 3. Press PROG. The screen displays DIRECTORY DIRECTORY. Press SELECT. The screen displays ENTER NAME NAME. Using the char t below, enter up to 15 characters for the name you’re storing with the number.
Telephone Directory this number by changing to a distinctive ringer after the first ring. Choose N for a normal ringer. 8. Press SELECT or PROG to confirm. If you chose Y in Step 7, a D will be displayed with the directory entry. NOTE: When the memory is full the screen will display MEMORY FULL FULL, an error tone sounds and you will not be able to store a new number until you delete a stored number to make room for another entry. Edit a Number/Name Stored in the Directory SPEED EDIT ERASE 8005959511 4.
Telephone Directory Move a Number/Name to the Speed Dial Memory 1. 2. 3. Press . The screen displays DIRECTORY DIRECTORY. or to scroll alphabetically through entries stored in directory. Press — OR — Press the dial pad key for the first letter of the entry you want to move. When the screen displays the entry you want to move, press SELECT. Then press until SPEED flashes. SPEED EDIT ERASE 8005959511 Basic Operation 4. 5. Press SELECT. The screen displays ENTER 1-9 1-9.
Caller ID Operation Caller’s telephone number Caller’s name VTech * 800-595-9511 5/01 5:40 P M OLD 28 Date of call Time of call Party has called 2 or more times Position of call in call history Indicate whether the record is new or old Your ia 5851 can store up to 90 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information.
Caller ID Operation Delete All Calls: 1. 2. 3. With the handset in idle (off) mode, press and hold DELETE. The screen displays ERASE ALL NO YES YES. The current choice flashes. until YES flashes. Press Press SELECT. You’ll hear a confirmation beep. Dial a Displayed Number 1. 2. Basic Operation 3. Locate the record in call history you want to dial. If you wish to change how the number is dialed, press #.
Caller ID Operation Store a Call History Record in the Directory 1. 2. 3. Locate the record in the call history you want to store in the directory. If you wish to change how the number is stored, press #. The screen displays any alternate dialing sequences available for this call: (area code + number; 1 + area code + number; number only; 1+ number). Press SELECT, then press until PROGRAM flashes. DIAL PROGRAM 800-595-9511 OLD 28 5/01 5:40 PM 4. Press SELECT three times. The screen displays: 5. 6.
Answering System Operation Audible Indicators Your ia 5851 gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation. Turn Answering System On or Off When you supply power to the base unit, the answering system will be turned ON. Press ON/OFF to turn the system on or off. When the system is turned on, you will hear "Answering machine on" and the ON/OFF light will be lit.
Answering System Operation Select a feature setting Enter feature setup and select features Record outgoing announcements and memos Review/change clock setting; confirm feature settings . Turn answering system on or off Delete outgoing announcements, messages and memos Record Your Announcement If you have assigned different mailboxes to different people, be sure to tell callers in your announcement to press 1 , 2, or 3 to leave a message in the appropriate mailbox.
Answering System Operation Setting Up Your Answering System You can set up one feature at a time, or you can set the features one after the other, in sequence. 1. Make sure the answering system is ON. 2. Press MENU until the system announces the feature you want to set. Refer to the Feature Summary below for a description of the features and choices. 3. Press SELECT until the system announces the desired setting. 4. Press TIME/SET. 5.
Answering System Operation Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 17 minutes of messages, memos, and announcements (up to a maximum of 99 messages). Your caller can leave a message of up to four minutes in length. Before playing a message, the system announces the day and time it was received. While the message plays, the message window displays the number of the message.
Answering System Operation Call Screening/Intercept 1. Make sure the answering system is ON and set the message playback volume is set above level one so you can hear the caller’s message. 2. 3. If you decide to take the call, press /FLASH on the handset. If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the /FLASH button until the announcement stops.
Answering System Operation Connect with the Answering System From a Remote Location You can access many features of this system remotely from a touch tone phone. 1. Dial your telephone number. 2. When the system answers, enter your remote access code (preset to 50). The system beeps once and then announces the number of new messages. 3. Enter a remote command (see Remote Access Commands). 4. Press * 0 to exit remote operation. Voice Menu The system has voice prompts to help you with remote operation.
Answering System Operation Remote Access Commands (continued) Function: Function: Command: Command: Turn system off Press #0; the system announces, “Answering machine off.” Press #0 again to turn the system back on. Turn system on When system is off, it answers after 10 rings and announces, “Please enter your security code.” Enter your remote access code, then press # 0 to turn the system on.
Headset Operation Your ia 5851 handset is equipped with a 2.5mm headset jack for use with an optional accessory headset for handsfree operation. If you choose to use the headset option, you must obtain an optional accessory headset, which is compatible with the ia 5851. To purchase a Headset, visit us on the web at www.vtechcanada.com or call VTech Customer Service at 1-800-267-7377. NOTE: Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted.
Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub, or shower.
In Case of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, visit us on the web at www.vtechphones.com or call VTech Communications at 1-800595-9511 (in the United States). In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. The phone doesn't work at all • • • Make sure the power cord is plugged in.
In Case of Difficulty You hear other calls while using your phone • Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. You hear noise in the handset, and none of the keys or buttons work • Make sure the power cord is plugged in.
Warranty Statement What does this limited warranty cover? • The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions.
Warranty Statement 5. 6. 7. 8.
Warranty Statement There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
FCC, ACTA and IC Regulations This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS210 and CS-03 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
FCC, ACTA and IC Regulations To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset has such a low power that it does not require testing. It may be safely held against the ear of the user.
FCC, ACTA and IC Regulations of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. 3. Repair instructions If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents.
FCC, ACTA and IC Regulations IC (Industry Canada) This telephone is registered for use in Canada. The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met. Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number.
Technical Specifications FREQUENCY CONTROL WEIGHT Crystal controlled Handset: Base: PLL synthesizer TRANSMIT FREQUENCY 159 grams 371 grams POWER REQUIREMENTS Base: 912.75-917.10 MHz Handset: 5863.80-5872.5 MHz Handset: 3.6V 600mAh Ni-MH Battery Base: 9V DC @ 400mA RECEIVE FREQUENCY Base: 5863.80-5872.5 MHz Handset: 912.75-917.
Table Of Contents Important Safety Instructions.................................................................1 Before You Begin...............................................................................................................3 Parts Check List......................................................................................................3 The Handset Layout......................................................................................................4 The Base Unit Layout.......
Table Of Contents About Mailboxes ..........................................................................................22 About Announcements...................................................................................22 Record Your Announcement ......................................................................23 To review your announcement at any time..............................................23 To Delete your announcement...................................................................
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon, 97008 Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C. V6X 1Z9. Copyright 2004 for VTECH TELECOMMUNICATIONS LTD.
Congratulations on your purchase of this VTech product NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues. Call Toll Free: 1-800-595-9511 In Canada, Call: 1-800-267-7377 or visit our website at www.vtechcanada.