Specifications

35
Additional Information
Problem Suggestion
My telephone doesn’t
work at all.
• Make sure the power adaptor is plugged in.
• Make sure the telephone line cord is plugged rmly into the
base unit and the telephone wall jack.
• Charge the battery in the handset for 10-12 hours. For
optimum daily performance, return the handset to its base
unit when not in use.
• Reset the base unit. Unplug the electrical power. Wait for
15 seconds then plug it back in. Allow up to one minute for
the handset and base unit to reset.
• You may need to purchase a new battery.
I can not get a dial
tone.
• Try all the suggestions above.
• Move the handset closer to the base unit. You might have
moved out of range.
• Your line cord might be malfunctioning. Try installing a new
line cord.
• If the previous suggestions do not work, disconnect the
telephone base from the telephone jack and connect a
different telephone. If there is no dial tone on that telephone
either, the problem is in the wiring or local service. Contact
your local telephone company.
I cannot dial out. • Make sure there is a dial tone before dialing. It is normal for
handset to take a second or two to nd the base unit and
produce a dial tone. Wait an extra second before dialing.
• If the other telephones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company.
• Eliminate any background noise. Noise from a television,
radio or other appliance may cause the telephone not to dial
out properly. If you cannot eliminate the background noise,
rst try muting the handset before dialing, or dialing from
another room in your home with less background noise.
The batteries do not
hold a charge.
• Charge the battery in the handset for 10-12 hours. For
optimum daily performance, return the handset to its base
unit when not in use.
• You may need to purchase a new battery,
• Your telephone might be malfunctioning. Please refer to
the Warranty section of this user’s manual for further
instruction.
Troubleshooting
If you have difculty operating your telephone, the suggestions below should solve
the problem. If you still have difficulty after trying these suggestions, call VTech
Communications at 1 [phone]. In Canada, call VTech Telecommunications Canada
Ltd. at 1 [phone].