Important! Before using this telephone, you must read the Important safety instructions on page 68 of this manual. NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.
Add new handsets to make your telephone more versatile (see page 63) Your VTech i5871/i5873 telephone system can operate up to eight handsets. You can add new handsets (model number i5808, sold separately) at any time, but each must be registered with the base unit before use. The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3, 4, 5, 6, 7 and 8).
Table of contents Installation Parts checklist . . . . . . . . . . . . . . . . . . . . . . 3 Base unit installation . . . . . . . . . . . . . . . . . . . 6 Install handset battery . . . . . . . . . . . . . . . . . . 7 Belt clip & headset . . . . . . . . . . . . . . . . . . . . 8 Dial mode . . . . . . . . . . . . . . . . . . . . . . . . 9 Caller ID information . . . . . . . . . . . . . . . . . . .
Table of contents Charge spare battery pack . . . . . . . . . . . . . . . 66 Batteries . . . . . . . . . . . . . . . . . . . . . . . . . 67 Important safety instructions . . . . . . . . . . . . . . 68 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 69 Operating range . . . . . . . . . . . . . . . . . . . . . 75 Maintenance . . . . . . . . . . . . . . . . . . . . . . .
Installation Installation Parts checklist for i5871: Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Base unit 3. Base power adapter 5. Battery 2. Handset 4. Belt clip 6. VTech phonebook manager CD 7. USB cable 8. Audio patch cable 9. Telephone line cord 10. User’s manual 11. Quick start guide www.vtechphones.com 12.
Installation Parts checklist for i5873: • To purchase replacement batteries, visit us on the web at www. vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511) in the United States. In Canada, call 1 (800) 267-7377. Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Base unit 2. Handsets (2) 3. Charger 4. Charger adapter 5. Belt clips (2) 1.
Installation Installation Parts checklist for i5808: 2. Charger 1. Handset 3. Charger adapter 5. Battery 4. Belt clip 6. Audio patch cable 9. User’s manual 7. USB cable 8. VTech phonebook manager CD 10. Quick start guide www.vtechphones.com • To purchase replacement batteries, visit us on the web at www. vtechphones. com or call VTech Communications, Inc. at 1 (800) 595-9511) in the United States. In Canada, call 1 (800) 267-7377. 11. Special features guide Basic operation 1. Handset 2.
Installation Base unit installation • Use only the VTech battery and AC power adaptor supplied with this telephone. • If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. Install the base unit and the charger as shown below. Choose a central location within the home, away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators.
Install handset battery You can keep the battery charged by returning the handset to the base unit after each use. When the battery power is fully depleted, a full recharge takes about 12 hours. www.vtechphones.com • Use only the VTech battery and AC power adapter supplied with this telephone. • If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. • To purchase replacement batteries, visit us on the web at www. vtechphones.
Installation Belt clip & headset (optional) • To purchase a headset, visit us on the web at www. vtechphones. com or call VTech Customer Service at 1 (800) 595-9511. In Canada, call 1 (800) 267-7377. • Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This is done to limit the effect of background noise. Install belt clip and headset as shown below if desired. For hands-free telephone conversations, use any industry standard 2.
Installation Installation Dial mode If you have touch-tone service, your telephone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, the dial mode must be changed. Press /FLASH and there should be a dial tone. If not, refer to the Set dial mode section on page 20. About caller ID information Basic operation The caller ID with call waiting features in this telephone let you see who is calling before answering the call, even when on another call.
Installation If you subscribe to DSL service If there is interference during telephone conversations and/or your caller ID features are not functioning properly, install a noise filter to the telephone line between the base unit and the telephone wall jack. Contact your DSL provider for a noise filter. Telephone line cord Noise filter (for DSL users) To single telephone jack (RJ11C) 10 www.vtechphones.
Basic operation Telephone settings Telephone settings Handset layout 1. Earpiece 2. USB cable jack 3. Headset jack/audio patch cable jack (2.5mm) 4. /FLASH 5. Dialing pad (0-9, *, #) 6. Speakerphone 7. LCD display 8. MENU/SEL 9. Softkeys 10. NavKeys (navigation keys) 11. Volume keys 12. /CLEAR 13. Microphone � � � � � � � �� �� �� � � �� www.vtechphones.
Telephone settings Base unit layout 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. LCD display Softkeys SPEAKERPHONE DELETE REPEAT PLAY/STOP SKIP CLEAR VOLUME INTERCOM New message LED Antenna Charging LED Speaker Microphone Telephone jack DC connector jack Spare battery compartment 14 1 2 3 4 5 15 12 www.vtechphones.
Basic operation Telephone settings Telephone settings Handset screen images Screensaver After 30 seconds of inactivity, the handset will go into screen saver mode and will display a digital clock. To illuminate the screen and read the clock, press any key on the dial pad.
Telephone settings Handset sounds • Press MENU/SEL in idle mode to enter the main menu, and press the UP NavKey three times to reach the Sound menu. Use the UP or DOWN NavKey or to scroll through the menu, then press MENU/SEL to enter the desired menu, i.e. Play Sound Clips, Record Sound Clip, Ringer Melody, Ringer Volume, and Ringer Vibrate. After selecting any option, press the softkey SET to confirm your choice. The screen will display Choice saved and there will be a confirmation tone.
Basic operation Telephone settings Telephone settings Handset sounds • Press the softkey SET to confirm your setting. The screen will display Choice saved and there will be a confirmation tone. Ringer vibrate This feature allows you to set the handset to vibrate when there is an incoming call. • When in Ringer Vibrate menu, use the UP or DOWN NavKey or to choose On or Off. The current choice is highlighted. • Press the softkey SET to confirm.
Telephone settings Handset messages This feature allows you to listen to messages on the answering system using the handset. When there are new messages on the answering system, New Message will be displayed on the handset screen, and the answering system icon will flash on the handset screen in idle mode. • The day and time the message was recorded will be announced before playback.
Handset messages to select. • The screen displays number of new and old messages. Press the softkey PLAY to play the message. • When the telephone is ringing, press the softkey SILENCE to temporarily mute the ringer. Options during playback /VOLUME to adjust the speaker volume. Press Press the softkey STOP to stop the message currently playing. Press the LEFT NavKey to skip to the next message. Press the LEFT NavKey to repeat the currently playing message.
Telephone settings Handset settings • The time is automatically set and updated with incoming caller ID information if you subscribe this service. Clock setting • Make sure the handset is in idle mode. • Press MENU/SEL to display menu. • Press the UP NavKey four times to reach Settings. Press MENU/SEL to select. • Press MENU/SEL to select Clock Setting. • Use the dial pad to enter the time digit by digit. Use the LEFT or RIGHT NavKey or to move to the digit you need to change.
Basic operation Telephone settings Telephone settings Handset settings Phone settings In this menu, you can change the contrast setting, edit handset name, show handset name, and select dial type. To enter this menu: • Make sure the handset is in idle mode. • Press MENU/SEL to display menu. • Press the UP NavKey four times to reach Settings. Press MENU/SEL to select. • Press the DOWN NavKey twice to reach Phone Settings and press MENU/SEL to select.
Telephone settings Handset settings Show handset name • When in the Show Handset Name menu, use the UP or DOWN NavKey or to toggle between On or Off. The current selection is highlighted. • Press the softkey SET to confirm your setting. The screen will display Choice saved and there will be a confirmation tone. Set dial mode The dial mode is preset to touch tone.
Basic operation Telephone settings Telephone settings Handset settings • Press the softkey SET to confirm. The screen will display Choice saved and there will be a confirmation tone. • The Factory Settings option will reset settings such as ringer volume and language to the factory defaults. Reset settings In this menu, you can clear current settings and restore the factory settings. You can clear the phonebook, call log, redial list, wallpaper, and registration.
Telephone settings Base settings • The time is automatically set and updated with incoming caller ID information if you subscribe this service. In this menu, you can change the setting of the clock, days of the week, ringer volume, ringer melody, keypad tone, contrast, dial type, and factory settings on the base unit. To enter this menu: • Make sure the base unit is in idle mode. • Press the softkey MENU to display the menu. • Press the softkey once to reach the BASE SETTINGS, then press SELECT to select.
Basic operation Telephone settings Telephone settings Base settings Ringer volume There are options for five levels of volume. There will be a sample of each ringer volume when scrolling through the choices. • When in the RINGER VOLUME menu, the current ringer volume is displayed by the shaded bar. • Press the softkey or to change the ringer volume. A sample of that volume level will be played. • Press the SET softkey when finished setting, and there will be a confirmation tone.
Telephone settings Base settings Contrast • When in the CONTRAST menu, the current contrast level is displayed by the shaded bar. • Use the softkey or to adjust the contrast level. • Press the SET softkey when finished setting, and there will be a confirmation tone. Dial type The dial type is preset to touch tone. • When in the DIAL TYPE menu, the current choice is highlighted. • Use the softkey or to toggle between TONE or PULSE.
Basic operation Make, answer, and end calls with the handset PAUSE to insert a pause), then press use speakerphone. /FLASH or, Basic operation • Press /FLASH or , then dial the number. -OR• Dial the number (use the LEFT NavKey to backspace; use the softkey if you want to • To answer a call, press /FL ASH or, if you want to use speakerphone. • To end a call, press /CLEAR, or put the handset back to the base unit.
Basic operation Make, answer, and end calls at the base unit • Press • The handset will display Call on Hold when a call is placed on hold. A will flash and the base unit will ring as a reminder that a call is on hold. • If a call remains on hold for one minute, the handset and the base unit will ring to remind you the call is on hold. The screen will display Call on Hold Ringback! You have 30 seconds to return to the call before it is disconnected. 26 /SPEAKERPHONE to dial the number.
Basic operation Options while on calls Basic operation • Press the softkey UNMUTE to return to normal conversation. Volume control • During a call, use the volume control on the right side of the handset, or the volume control on the base unit, to adjust the listening volume. • Press or on the volume control key to adjust the volume to a comfortable level. Ringer silencing This feature allows you to silence the ringer temporarily when the telephone is ringing.
Basic operation Intercom call • You must have at least one additional handset to intercom call from one handset to another handset. • Any handset can then answer the page, and enter intercom mode by /FLASH, , or any keys on the dialing pad. pressing • To end an intercom call, press /CLEAR on the handset, or press INTERCOM at the base unit. From the base unit to a specific handset • Press INTERCOM at the base unit, and use the softkey or to scroll to the desired handset (e.g.
Basic operation Intercom call Basic operation • To end an intercom call on any handsets, press /CLEAR. To end it at the base unit, press INTERCOM or /SPEAKERPHONE at the base unit. From one handset to a specific handset or base unit • Press MENU/SEL to display menu when in idle mode. • Press the DOWN NavKey three times to reach Intercom and press MENU/SEL to enter the menu. • Use the UP or DOWN NavKey or to scroll to the destination handset or base unit, and press MENU/SEL to confirm.
Basic operation Intercom call • You must have at least one additional handset to intercom a call from one handset to another handset. Transfer an external call This telephone allows you to transfer an external call from the base unit to any handset, from handset to handset, or from handset to the base unit. From one handset to the base unit or to another handset • During a call, press HOLD to put the call on hold on the originating handset.
Basic operation Intercom call • When the target handset rings, press answer. /FLASH or Basic operation From the base unit to the handset • During a call, press HOLD to put the call on hold. • Press INTERCOM, and use the softkey or to scroll to the desired handset and press the softkey SELECT to confirm. on the handset to • Press INTERCOM on the base unit to transfer the call. • Press /FLASH or press on the destination handset to pick up the call on hold.
Advanced operation Phonebook The phonebook on the handset can store up to 100 entries, each consisting of entry up to 32 digits and 16 characters, along with a distinctive ring and picture for each entry. • The phonebook menu can be assessed in idle mode by pressing the UP or DOWN NavKey or , or pressing MENU/SEL twice. • Press /CLEAR to quit the menu without saving the change. • Phonebook is empty is displayed on screen when there is no entry in the phonebook.
Advanced operation Phonebook Chart of characters Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: * # 8 9 s 7 z 9 Advanced operation Number Characters by number of key presses Key 1 2 3 4 5 6 7 .
Advanced operation Phonebook • There are eight traditional ring tones and 17 musical ringers. For Recordable ringers, see page 50. • There are 29 preset pictures and animations to choose from. For Picture download, see page 52. Customize entries This feature allows you to assign a distinctive ringer and picture/animation to a specific entry. The distinctive ringer and picture/animation will alert you when this person calls.
Advanced operation Phonebook Dial a phonebook entry • When in the Phonebook menu, use the UP or DOWN NavKey or scroll to the desired entry, or use the softkey FIND to search for it. • Press /FLASH or press to to dial the entry. Delete a phonebook entry • When in the Phonebook menu, use the UP or DOWN NavKey or to scroll to the entry to be deleted, or use the softkey FIND to search for it. Press MENU/SEL to select the entry. • Press the softkey DELETE, and there will be a confirmation tone.
Advanced operation Call log • Due to regional service difference, the CID information may not be available for every incoming call. In addition, the caller may intentionally block their name and/or telephone number. If you subscribe to the caller ID service, information about each caller will be displayed after the first or second ring. • The handset call log can store up to 100 entries, and the call log in the base unit can store up to 50 entries.
Advanced operation Call log Review the call log • When in the call log, use the UP or DOWN NavKey or to scroll through the call log on the handset. Use the softkey or to scroll through the call log on the base unit. • The name, number, date and time of receiving call, and message (if the caller left a message) are displayed on the screen. • Press the RIGHT NavKey to play the message on the handset. Press the softkey SELECT on the base unit twice to play the message at the base unit.
Advanced operation Call log • The time is automatically set and updated with incoming caller ID information if you subscribe to this service. • If you have more than one handset, setting the date and time on one handset will automatically update all other handsets. 38 Save an entry to the handset phonebook • When in the call log, use the UP or DOWN NavKey or to scroll through the call log and highlight the entry to be saved. Press the softkey SAVE to save the entry to the phonebook.
Advanced operation Redial list Dial an entry from the redial list From the handset: • When in the redial list, use the UP or DOWN NavKey the desired number. ������� �������� ������ Redial SAVE or �������� Advanced operation The handset and the base unit can store the ten most recently dialed numbers in the redial list. You can review, redial, or save the number into the phonebook. • When there are already ten entries on the redial list, the earliest entry is deleted to make room for the new entry.
Advanced operation Redial list Redial Save a redial entry to the phonebook on the handset • When in the redial list, press the UP or DOWN NavKey or to scroll to the number to be saved. • Press the softkey SAVE. • Use the dial pad to enter the name for the entry. Press the softkey SET when finished. • If you do not wish to assign a distinctive ringer and picture/animation to the entry, press the softkey SAVE to confirm. The screen displays Entry has been saved and there will be a confirmation tone.
Answering system operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to 4 minutes in length, but the total maximum recording time is 15 minutes. Message will remain available for replay until they are deleted. Handset access In addition to the features described in this section, the handset can also be used to review or delete messages (see Handset messages section on page 16).
Answering system operation Setting answering system • When in GREETING ONLY mode, REC OFF will display on the base unit screen. Activate the answering system The answering system must be turned on to function. If the answering system is turned off, the base unit displays ANS. OFF on the screen. To turn on/off the answering system: • Press the softkey MENU in idle mode. • Press the softkey twice to reach ANSWERING SYSTEM. Press the softkey SELECT to confirm.
Answering system operation Setting answering system Advanced operation Set number of rings This feature allows you to select how many times the telephone will ring before the answering system answers. You can choose from two, four, six rings or toll saver. With toll saver active, the answering system answers after two rings when there are new messages, and after four rings when there are no new messages. • Press the softkey MENU in idle mode. • Press the softkey twice to reach ANSWERING SYSTEM.
Answering system operation Setting answering system • Use the softkey or to toggle between ON and OFF. Press the softkey SET to confirm, and there will be a confirmation tone. Set new message tone This feature programs the system to beep every 10 seconds to alert you of new messages. The beep will stop when all new messages have been reviewed. • Press the softkey MENU when in idle mode. • Press the softkey twice to reach ANSWERING SYSTEM. Press the softkey SELECT to confirm.
Answering system operation Outgoing greeting Outgoing greeting is the message callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello. I’m unable to answer your call right now. Please leave you name, number and the message after the tone.” You can use this factory greeting, or replace • Your greeting can be up to 4 minutes in length. it with your own recording.
Answering system operation Outgoing greeting • When factory greeting is restored, the greeting recorded by you will be deleted. 46 Restore to factory greeting • Follow the instruction in the section Record your greeting on page 45 to access the GREETING OPTION menu. • Press the softkey once to reach FACTORY SETTING, and press the softkey SELECT to confirm. • The screen displays RESTORE FACTORY GREETING, ARE YOU SURE? • Press the softkey YES to confirm, and there will be a confirmation tone.
Answering system operation Message playback • When the answering system is done playing back messages, it will briefly display END OF MESSAGES. Advanced operation New message indication • The base unit screen displays NEW MESSAGE. • The NEW MESSAGE indicator light on the base unit flashes. • If the new message alert tone is turned on, the base unit will beep every ten seconds when there are unreviewed messages.
Answering system operation Recording and playing memos • Your memo can be up to 4 minutes in length. Memos are your own recorded messages used as a reminder for yourself or for others in the household using the same answering system. They are saved, played back and deleted exactly the same way as incoming messages. Record a memo • Press the softkey MEMO at the base unit. The screen displays RECORD MEMO AFTER TONE.
Answering system operation Remote access You can access many features of your answering system remotely from any touch tone telephone. A four-digit security code is required to access the system and the factory default code is 4321; see page 44 to change it. To access remote access: • Dial your telephone number from any touch tone telephone. • When the system answers and announces the greeting, enter the four-digit security code.
Special features Recordable ringer • The handset can store a maximum of 50 sound clips, and the maximum recording time per sound clip is 15 seconds. • The handset is preset with 17 musical ringer options as your default ringer or a distinctive ringer. Four of the ringers are protected and cannot be deleted. You can replace the other ringers with your own recordings. • If the memory is full, the handset will show Sound Clip memory full.
Special features • Press the softkey SET when finished. The screen displays Sound Clip saved, and there will be a confirmation tone. www.vtechphones.com • When you want to use the microphone on the handset to record ringers, do not insert the audio patch cord into the headset jack. Special features Record a sound clip by using the microphone • Press MENU/SEL when in idle mode. • Press the UP NavKey three times to reach Sounds, and press MENU/SEL to select.
Special features Picture download Getting started The VTech Phonebook Manager allows you to download pictures and edit your handset phonebook from your PC. It also allows you to import and export contacts to and from comma separated text files. This feature allows you to get contacts from your existing PC applications such as Microsoft Outlook® or Palm ® programs. One-time software installation • Insert the enclosed VTech Phonebook Manager CD into your personal computer.
Special features Picture download Open a graphic file • Open the phonebook manager by double-clicking on the desktop icon: • Click on the Graphics tab. • Click on the OPEN IMAGE button. • A window will open for you to browse through the graphic file on your computer. • Find the folder containing your graphic file and double-click to open it. Picture download Once a graphic file is opened, it can be transferred from your PC to your handset.
Special features Picture download • None of the graphic editing functions will alter the actual graphic file – they will only modify how the graphic will look once it has been downloaded to the handset. 54 Graphic editing The VTech Phonebook Manager allows you to perform basic graphic editing functions such as zoom, rotate, brightness/contrast and color balance. When using these tools to edit your pictures, you can see them on the preview panel on the left side of the phonebook manager application.
Special features Phonebook tab functions The VTech Phonebook Manager can be used to create, modify and backup phonebook files from your handset. The phonebook manager has many useful functions: • Export existing contacts from any contact manager (such as Microsoft Outlook®, Palm ®, etc.) to a comma separated text file. Import those contacts into the phonebook manager and transfer the entire phonebook to your handset. • Transfer the phonebook from your handset to your PC and save it to disk.
Special features Phonebook tab functions • Click on Transfer Edit a phonebook You can either open an existing phonebook stored in your PC’s hard drive by pressing the OPEN PHONEBOOK button using the phonebook manager software, or by transferring the phonebook from your handset to the phonebook manager software using the supplied USB cable. To accomplish this: • Connect your handset to your PC using the USB cable. • Start the phonebook manager application on your PC.
Special features Phonebook tab functions Import contacts into phonebook manager from other PC applications Use this feature to import contacts from a comma separated text file into the VTech phonebook manager software. The contacts will be merged into the currently loaded phonebook. Special features 1. Create a comma separated text file containing the contacts for importing into your handset.
Special features Phonebook tab functions Press the Import/Export button. Select Import Contacts and press the next button. Use the browse button to locate the comma separated text file saved in step one. Press next. The next screen displays how the fields from the comma separated text file will be mapped to the handset phonebook entries. There are two fields in the VTech phonebook: name and number. However, most PC contact managers separate names into the first and last name fields.
Special features Phonebook tab functions • Select Export Contacts and press the next button. • Select whether you want to Export All Contacts or Selected Contacts. • Enter the name of the file to be exported to. You can use the browse button to locate the folder and enter a file name. • Press the Finish button to complete the export operation. Deleting phonebook records from the currently loaded phonebook • Start the phonebook manager software on your PC. • Press the Phonebook tab.
Handset and base indicators Handset icons Line in use indicator • On when an extension handset or parallel set is in use. Hold indicator • Flashes when a call is on hold. Mute indicator • Flashes when the handset microphone is muted. Ringer off indicator • displays when the ringer is turned off. Battery indicator • When the handset is removed from the charger, this lets you know the level of charge in the battery, from FULL( ) to EMPTY ( ).
Handset and base indicators Base icons Ringer off indicator • displays when the base ringer is turned off. Line in use indicator • On when an extension handset or parallel set is in use. Hold indicator • Flashes when a call is on hold. MUTE Battery indicator • Cycles (low, medium, and full) when battery is charging in the spare battery compartment. • Flashes when the base unit is under power backup mode (No AC power is detected). Mute indicator • Flashes when the microphone is muted. ANS.
Handset and base indicators Base LEDs 62 New Message • Flashes when there is a new message in the answer machine. Speakerphone • Flashes when a call is on hold. • Lights when the base speakerphone is in use. Charging • On when the handset is in the base unit. www.vtechphones.
Add additional handsets Your telephone can accommodate up to eight cordless handsets. You can add new handsets (VTech i5808, purchased separately) anytime. Up to three handsets can be on a call at the same time. The handset provided with your telephone system is automatically registered as Handset 1 (i5871), or Handset 1 and Handset 2 (for i5873). Additional handsets will be assigned in numerical order (2, 3, 4, etc.) when they are registered.
Add additional handsets • The newly registered handset will be assigned the lowest extension number which has not been previously assigned to another system handset (2 through 8 for model i5871, 3 through 8 for model i5873). Replace a handset If you are replacing a handset on a system that has the maximum number of registered handsets (eight) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, and then register all handsets again.
Add additional handsets De-register all handsets • On the base unit, press the softkey MENU. • Press the softkey once to reach BASE SETTINGS, then press the softkey SELECT to select. • Press the softkey twice to reach DELETE HANDSETS, and press the softkey SELECT to select. • The screen displays DELETE REGISTRATION FOR ALL HANDSETS ARE YOU SURE? Press the softkey YES to confirm, or press the softkey NO if you decide to keep the registration.
Charge spare battery pack Power guard feature • When using your phone during power backup mode, audio quality may be compromised due to reduced power availability. 66 Your phone uses a spare battery charger in the base unit to provide power backup in the event of a power failure or outage. With a fully charged battery in the spare battery charger, you will be able to make and receive calls for up to 2.5 hours during a power outage.
Batteries After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) 6 hours While not in use (standby*) 96 hours (approximately 4 days) *Handset is off the base unit but not in use. The battery needs charging when: • A new battery is installed in the handset. • The telephone beeps twice once taken off the base unit. • Battery indicator on screen is empty.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Troubleshooting If you have difficulty operating your telephone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1(800)595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1(800)267-7377. Problem Suggestion My telephone doesn’t • Make sure the power adaptor is plugged in. work at all. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack.
Troubleshooting Problem Suggestion I cannot dial out. • Make sure there is a dial tone before dialing. It is normal for handset to take a second or two to find the base unit and produce a dial tone. Wait an extra second before dialing. • Make sure the telephone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Set dial mode (page 20) of this user’s manual to set the dial mode.
Troubleshooting Problem Suggestion I get noise, static, or • Other electronic products can cause interference with your cordless telephone. Try installing weak signal even when your telephone away from these types of electronic devices: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, I’m near the telephone base. kitchen appliances and other cordless telephones. • Microwave oven operates on the same frequency as your telephone.
Troubleshooting Problem Suggestion My handset does not • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this ring when I receive user’s manual. a call. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in. • The handset may be too far from the base unit. • Charge the battery in the handset for 16 hours.
Troubleshooting Problem Suggestion My calls fade or cut in and out while I’m using my handset. • Other electronic products can cause interference with your cordless telephone. Try installing your telephone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones.
Troubleshooting Problem Suggestion Common cure for electronic equipment If the unit does not seem to be responding normally, then try putting the handset in its telephone base. If it does not seem to respond, do the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Re-install the battery(ies). 6.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Searching. The user can access the handset phonebook, and certain parts of the menu system, i.e.
About cordless telephones • • • • • Privacy: the same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the cordless handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless phone conversations as being as private as those on corded phones.
Warranty 7. Product returned without valid proof of purchase (see 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? • To obtain warranty service in the United States of America, call 1(800)595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s manual. A check of the Product controls and features may save you a service call.
FCC, ACTA and IC regulations FCC Part 15 Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The equipment has been tested and found to comply with part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations 5. Hearing aid compatibility If this product is equipped with a corded or cordless handset, it is hearing aid compatible. 6. Programming/testing of emergency numbers If this product has memory dialing locations, you may choose to store police, fire department and emergency medical service telephone numbers in these locations. If you do, please keep three things in mind: a.
Technical specifications Frequency control Crystal controlled PLL synthesizer Frequency Base: 5725-5850 MHz Handset: 5725-5850 MHz Channels 95 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 190.0mm X 42.0mm X 31.0mm Base: 250.0mm X 90.0mm X 84.0mm Weight Handset: 145.0 grams (including battery) Base: 423.8 grams Power requirements Handset: 3 cells AAA 3.
Index A About caller ID information 9 About cordless telephones 76 Activate the answering system 42 Add additional handsets 63-65 Answering system operation 41-49 B Base icons 61 Base LEDs 62 Base settings 22-24 Batteries 67 Belt clip 8 C Call log 36-38 Call waiting 27 Charge spare battery pack 66 Chart of characters 33 Choose a location 6 Clock setting 18, 22 Conference call 29 Contrast 24 Creating an empty phonebook 55 Customize entries 34 D De-register a handset 64 De-register all handsets 65 Del
Index M Maintenance 75 Make, answer and end calls on the base unit 25-26 Make, answer and end calls on the handset 25 Memo playback 48 Message capacity 41 Message playback 47 Message playback on the base unit 47 Mute 26 N New message indication 47 O One-time software installation 52 Open a graphic file 53 Operating range 75 Options during playback 17, 47 Options while on calls 26-27 Outgoing greeting 45-46 P Parts checklist 3-5 82 Phonebook 32-35 Phonebook tab functions 55-59 Picture download 52-54
Index Troubleshooting 69-74 V Volume control 27 W Warranty 76-77 Weekday setting 22
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2006 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
User’s Manual www.vtechphones.
