User`s manual
40
10. TROUBLESHOOTING
If you have difculty with your phone, please try the suggestion listed below.
Problem Solutions
My telephone does 
not work at all.
Make sure the batteries are installed and charged 
correctly. For optimum daily performance, return the 
handset to the telephone base after use.
Make sure the power adapter is securely plugged into 
an outlet not controlled by a wall switch.
Make sure the telephone line cord is plugged rmly 
into the telephone base and the telephone wall jack.
Unplug the electrical power to the telephone base. 
Wait for approximately 15 seconds, then plug it 
back in. Allow up to one minute for the handset and 
telephone base to synchronize.
Remove and re-insert the batteries. If that still does not 
work, it might be necessary to purchase new batteries.
Disconnect the telephone base from the telephone 
wall jack and plug in a working telephone. If the other 
telephone does not work, the problem is probably in 
the wiring or the telephone service. Call your telephone 
service provider.
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Low battery shows on 
screen.
Place the handset in the telephone base for 
recharging.
Remove and re-install the batteries and use it until fully 
depleted, then recharge the handset in the telephone 
base.
If the above measures do not solve the problem, 
replace the batteries.
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The batteries do not 
charge in the handset 
or the handset 
batteries do not 
accept charge.
Make sure the handset is placed in the telephone base 
correctly.
Remove and reinstall the batteries, then charge for up 
to 16 hours.
Purchase new batteries.
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