Games User Manual
 17
TROUBLESHOOTING
If you have a problem that cannot be solved by using this manual, we encourage 
you  to  visit  us online  or  contact our  Consumer  Services Department  with  any 
problems and/or suggestions that you might have. A support representative will be 
happy to assist you.
Before requesting support, please be  ready  to  provide or include the information 
below:
•  The name of your product or model number. (The model number is typically 
located on the back or bottom of your product.)
•  The actual problem you are experiencing.
•  The actions you took right before the problem occurred.
Internet: www.vtechkids.com
Phone:1-800-521-2010 in the U.S. or 1-877--352-8697 in Canada
Remark: While a game is loading, if insufcient memory is found in the V.FLASH™ 
system, you may need to delete some les or else play the game without saving it. 
(Please refer to the V.FLASH™ main console instruction manual for more detail.)
OTHER INFO
DISCLAIMER AND LIMITATION OF LIABILITY
VTech
®
 Electronics North America, L.L.C. and its suppliers assume no responsibility 
for any damage or loss resulting from the use of this product. VTech
®
 Electronics 
North America,  L.L.C.  and  its  supplies  assume  no  responsibility  for  any  loss  or 
claims  by  third  parties  that  may  arise  through  the  use  of  this  software.  VTech
®
Electronics North America, L.L.C. and its suppliers assume no responsibility for any 
damage or loss caused by deletion of data as a result of malfunction, dead battery, 
or  repairs.  Be  sure  to  make  backup  copies  of  important  data  on  other  media  to 
protect against data loss.
Company:  VTech
®
 Electronics North America, L.L.C.
Address:  1155 West Dundee Rd., Suite 130, Arlington Heights, IL 60004 USA
Phone :  1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
TrOUBlesHOOTInG










