Instruction manual

44
1. The power cable is not plugged into the electrical outlet properly.
2. The printer cable is not securely connected between the printer and Power
Zone™ Plus Notebook.
3. The printer is not turned ON.
4. The paper has jammed in the printer.
5. The printer has run out of paper.
6. The paper did not feed in time.
Technical Support
Creating and developing electronic learning aids is accompanied by a
responsibility that we at VTech
®
take very seriously. We make every effort to
ensure the accuracy of the information that forms the value of our products.
Errors sometimes can occur, but it is important for you to know that we stand
behind our products. If you have a problem that cannot be solved by using this
manual, we encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have. A support
representative will be happy to assist you.
Before requesting support, please be ready to provide the information below:
• The name of your product or model no. (The model no. is typically located
on the back or bottom of your product.)
• The actual error message or problem you are receiving.
• The steps you took to arrive at the error message or problem.
Internet: www.vtechkids.com
Phone: [phone] in the U.S.
1-800-267-7377 in Canada
Care and Maintenance
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from direct sources of heat.
3. Remove batteries when the unit will not be in use for a long period.
4. Do not drop the unit on hard surfaces or try to dismantle it.
5. Do not immerse the unit in water or get the unit wet.