User Manual
54
The telephone
does not
receive caller
ID or the
telephone does
not show caller
ID during call
waiting.
Caller ID is a subscription
service. You must
subscribe to this service
from your telephone
service provider for this
feature to work on your
telephone.
Both your and the
caller’s telephone
service providers
must use equipment
compatible with the
caller ID service.
The caller may not be
calling from an area
which supports caller ID.
The caller ID information
displays after the first or
second ring.
The display
shows Out
of range or
and no pwr at
base.
The handset may be out
of range. Move it closer
to the telephone base.
Make sure the power
cord is securely plugged
into the telephone base.
Use a working electrical
outlet not controlled by a
wall switch.
The outgoing
announcement
is not clear.
When recording the
announcement, make
sure you speak in a
normal tone of voice
towards the microphone
of the handset.
Make sure there is no
background noise when
recording.
The answering
system does
not record
messages.
Make sure the answering
system is on. When the
answering system is on,
ANS ON should display
on the handset and the
telephone base.
When the answering
machine memory is full,
it does not record new
messages until some old
messages are deleted.
If you subscribe to
voicemail service,
change the number
of rings so that your
answering system
answers before your
voicemail service
answers. To determine
how many rings activate
your voicemail service,
contact your telephone
service provider.
The messages
on the
answering
system are
very difficult to
hear.
Press /VOLUME on
the handset or VOL+
on the telephone base
to increase the listening
volume.
The answering
system does
not announce
the correct day
of the week
for recorded
messages time
stamp.
Make sure you have
set the date and time.
See Configure your
telephone section.
The messages
on the
answering
system are
incomplete.
If a caller leaves a very
long message, part of
it may be lost when
the answering system
disconnects the call after
the preset recording time.
If the memory on the
answering system
becomes full during a
message, the answering
system stops recording
and disconnects the call.