Complete user’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 95 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started.......................... 1 CID time synchronization..................34 Dial mode..........................................34 Parts checklist.....................................1 Telephone base and charger installation........................................2 Handset battery installation.................3 Handset battery charging....................4 Headset charging................................5 Earbud installation...............................
Table of contents Answering system operation....68 Answer an incoming call during a PTT call..........................................50 Make an outgoing call during a PTT call..........................................50 Answering system and voicemail......68 Using the answering system and voicemail together..........................68 Message capacity..............................69 New message indication...................69 Call screening....................................69 Call intercept............
Getting started Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.
Getting started Telephone base and charger installation Install the telephone base and handset charger(s) as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.
Getting started Handset battery installation THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine THIS SIDE UP / CE CÔTÉ VERS LE HAUT 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. Battery Pack / Bloc-piles : (2.4V Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES.
Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or handset charger to charge the battery. For best performance, keep the handset in the telephone base or handset charger when not in use. The battery is fully charged after 12 hours of continuous charging. See the table on page 83 for battery operating times.
Getting started Headset charging After installing the telephone base, charge the headset as shown below. The headset is fully charged after three hours of continuous charging. If the light does not turn on while charging, you need to charge the headset without interruption for at least 15 minutes to give the headset enough charge to use for a short time. For best performance, keep the headset in the telephone base when not in use. See the table on page 84 for battery operating times. 1.
Getting started Earbud installation There are four earbuds provided and one of them has already been attached to the headset. To remove the earbud from the headset earpiece: Hold both sides of the earbud and then pull the earbud until it separates from the earpiece. To attach the earbud to the headset earpiece: 1. Choose an appropriate earbud. 2. Press the earbud towards the earpiece until it clicks into place.
Getting started Ear hook installation There are three ear hooks provided. The smallest ear hook is a flexible ear hook. If you choose to use it, adjust to suit your ear comfortably before use. To attach the ear hook to the headset: 1. Remove any headset attachment (earbud excluded) connected to the headset. 2. Choose an appropriate ear hook. 3. Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks into place. [A] [B] 4. Hook the headset on your right ear.
Getting started Ear hook installation To adjust the headset to wear on your left ear: 1. Hold the headset with one hand. Lift the ear hook upward. 2. Twist the ear hook 180 degrees clockwise. 3. Push the ear hook downward. 4. Hook the headset on your left ear. Adjust the angle of the headset until the microphone is pointing towards your mouth.
Getting started Ear hook installation To remove the ear hook from the headset: 1. Hold the headset with one hand and the ear hook with your other hand. 2. Pull the end of the ear hook up until it separates from the rotating clip on the headset.
Getting started Head band installation To attach the head band to the headset: 1. Remove any headset attachment connected to the headset. 2. Attach the ear pad to the headset earpiece. 3. To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the headset until it clicks into place.
Getting started Head band installation 4. Adjust the head band to fit your head. Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth. Firmly grip the earpiece with one hand whenever adjusting the headset microphone up or down. To wear on your left ear, hold the headset on one hand and the head band with your other hand. Rotate the head band within the rotating clip on the headset. To remove the head band from the headset: 1.
Getting started Are you a new cable or VoIP subscriber? If your answer is yes, the existing telephone jacks in your home may no longer work. Your cable/VoIP service provider uses a different connection, separate from your old traditional telephone service, to connect the modem/router/terminal adapter installed in your home. To allow all existing telephone jacks to work, contact your telephone service provider for solutions, such as rewiring services (fees may apply).
Getting started Did you subscribe to voicemail service from your telephone service provider? Your telephone has a built-in answering system and supports voicemail feature offered by your telephone service provider (subscription is required, and fees may apply). Refer to Answering system and voicemail on page 68 for more details. To use the built-in answering system: You may see this online Complete user’s manual on how to record your outgoing announcement, retrieve messages and other related operations.
Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base or handset charger (page 3). VOLUME/ / (phonebook) • Press to review the phonebook when the phone is not in use (page 54). • Press to scroll up while in a menu, or in the phonebook, caller ID log or redial list. • While entering names or numbers, press to move the cursor to the right. • During a call or message playback, press to increase the listening volume (page 38 or 71).
Getting started Handset layout REDIAL/PAUSE • Press repeatedly to view the last 10 numbers dialed (page 39). • While entering numbers, press and hold to insert a dialing pause (pages 32, 52, 53 and 61). MENU/SELECT • Press to show the menu (page 27). • While in the menu, press to select an item or save an entry or setting. CELL 1/ CELL 2 • Press to make or answer a cell call (page 36). • During a cell call, press to answer an incoming cell call when you hear a call waiting alert (page 37).
Getting started Handset layout PUSH TO TALK (PTT) • Press to begin a broadcast to one or multiple handsets (page 47 or page 48). • Press and hold to broadcast to a group of handsets when the handset is not in use (page 48).
Getting started Telephone base layout FIND HANDSET • Press to page all system handsets and headset (page 41). CELL 1/ CELL 2 lights • On when the telephone base is paired and connected with a Bluetooth device (page 24). • Blinks when pairing is in progress. • Flashes when there is an incoming cell call. Message window • Shows the number of messages, and other information of the answering system or telephone base (page 77).
Getting started Telephone base layout /PLAY/STOP • Press to play messages (page 71). • Press to stop message playback (page 71). /SKIP • Press to skip to the next message (page 71). /REPEAT • Press to repeat a message (page 71). • Press twice to play the previous message (page 71). X/DELETE • Press to delete the playing message (page 71). • When the phone is not in use, press twice to delete all previously reviewed messages (page 72). CELL 1/ CELL 2 • Press and hold to add or replace a cell phone (page 24).
Getting started Headset layout (on/off) Press and hold two seconds to power on or off. Press to answer, end or join a call (pages 35 and 42). On in red when charging in the telephone base. On in blue when fully charged in the telephone base. Flashes once every 10 seconds in blue when in idle mode. Flashes once every 10 seconds in red when in low battery mode. Flashes twice every three seconds in blue while on a call. Flashes quickly in blue while being paged.
Bluetooth Introducing Bluetooth Your new DS6671/DS6672 telephone system with Bluetooth wireless technology has the following features: • Pair and connect up to a maximum of two cell phones with the telephone base to make and receive cell calls. Both cell phones can be active on a call at a time. • Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system. • Receive phonebook entries from your cell phone.
Bluetooth IMPORTANT INFORMATION • Charge your cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology. • Monitor your cell phone's usage because minutes are deducted from your cellular plan for the duration of all cell calls, depending on the terms of your plan. Refer to Bluetooth setup (page 23) to learn how to set up and manage your Bluetooth enabled devices.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled cell phone and your new DS6671/DS6672 telephone system. Bluetooth cell phone - refers to a Bluetooth enabled cellular telephone. Cell line - the telephone line associated with your cell phone service. On your DS6671/DS6672 handset, press CELL 1 or CELL 2 to use the cell line.
Bluetooth Bluetooth setup To use a Bluetooth enabled cell phone with your DS6671/DS6672, you must first pair and connect it with the telephone base. The DS6671/DS6672 telephone base and all system handsets can be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (a maximum of approximately 30 feet).
Bluetooth Add a cell phone Before you begin, make sure that you have cellular coverage and your Bluetooth enabled cell phone is not connected to any other Bluetooth devices. Refer to the user's manual of your cell phone to learn how to search for or add new Bluetooth devices. You can pair and connect up to two cell phones to the telephone base. All paired cell phones are shown on the cell device list. Both Bluetooth cell phones can be on a call at a time.
Bluetooth Auto connection A cell phone may be disconnected from the telephone base when: • The Bluetooth feature of your connected cell phone is turned off. • The power of your cell phone is turned off. • Your cell phone is not within range of the telephone base. When the Bluetooth feature or power on the cell phone is turned on, or it moves within range of the base, the base will try to reconnect to the cell phone.
Bluetooth Download phonebook You can download two cell phonebooks (up to 1000 entries each) to your DS6671/ DS6672 telephone system via Bluetooth wireless technology. Each downloaded phonebook is stored with up to 24 digits for each phone number and 15 characters for each name. Before downloading the phonebook, make sure the cell phone is paired and connected to the DS6671/DS6672. Make sure the handset battery is charged for at least 10 minutes.
Telephone settings Using the menu You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key tone, CID time synchronization and dial mode. Go to Answering system settings (from page 63 to page 67) for instructions to change the answering system settings. To enter the handset menu: 1.
Telephone settings Handset ringer volume You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, appears on the screen. 1. 2. 3. 4. 5. Press MENU when the handset is not in use. Press or to scroll to Ringers, then press SELECT. Press SELECT again to select Ringer volume. Press or to sample each volume level. Press SELECT to save your selection and return to the previous menu. You hear a confirmation tone.
Telephone settings Ringer tone You can choose from different ringer tones for each handset. Press MENU when the handset is not in use. Press or to scroll to Ringers, then press SELECT. Press or to scroll to Ringer tone. Press or to scroll to All lines, Home ringtone, Cell 1 tone or Cell 2 tone, then press SELECT. 5. Press or to sample each ringer tone. 6. Press SELECT to save your selection and return to the previous menu. You hear a confirmation tone. 1. 2. 3. 4.
Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. However, the year must be correct so that the day of the week can be calculated from the caller ID information.
Telephone settings LCD language You can select a language (English, French or Spanish) to be used in all screen displays. Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press SELECT to select LCD language. Press or to scroll to English, Français or Español, then press SELECT. • The screen displays Set English as LCD language? when you choose English. • The screen displays Set Français as LCD language? when you choose Français.
Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 for easy access. When you want to retrieve voicemail messages, press and hold 1 . Contact your telephone service provider for more information and assistance about using your voicemail service. To set the voicemail number: 1. Press and hold 1 when the phone is not in use. 2. Use the dialing keys to enter the voicemail number.
Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handsets when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.
Telephone settings CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On. 1. 2. 3. 4. 5. Press MENU when the handset is not in use. Press or to scroll to Settings, then press SELECT. Press or to scroll to CID time sync, then press SELECT. Press or to choose On or Off. Press SELECT to save your selection and return to the previous menu. You hear a confirmation tone.
Telephone operation Make a home call 1. Press /HOME or on the handset. 2. When you hear a dial tone, dial the number. 3. Press on the headset to join the call. Hang up the handset at any time to leave the call and the headset continues the call. Predial a home call 1. Enter the telephone number. 2. Press /HOME or to dial. 3. Press on the headset to join the call. Hang up the handset at any time to leave the call and the headset continues the call.
Telephone operation Make a cell call 1. Press CELL 1 or CELL 2. • The handset displays Unable to call. Line in use if your cell phone is in use. 2. Enter the telephone number, then press the corresponding CELL key to dial. 3. Press on the headset to join the call. Hang up the handset at any time to leave the call and the headset continues the call. -OR1. Enter the telephone number, then press CELL 1 or CELL 2. • The handset displays Unable to call. Line in use if your cell phone is in use. 2.
Telephone operation Call waiting on the cell line When you subscribe to call waiting service with your cell phone service provider, the handset flashes and you hear a beep if someone calls while you are already on a call. • Press CELL 1 or CELL 2 on the handset or press and hold FLASH on the headset to put your current call on hold and take the new call. • Press the corresponding CELL key on the handset or press and hold FLASH on the headset at any time to switch back and forth between calls.
Telephone operation Volume control On a handset: • During a call, press VOLUME/ or VOLUME/ to adjust the listening volume. On a handset: • During a call, press +/-/VOLUME on the side of the headset to adjust the listening volume. You hear an in-ear beep while adjusting. If you turn off the key tone, the in-ear beep will not be heard. • The handset earpiece, headset earpiece and speakerphone volume settings are independent. • When the volume reaches the minimum or maximum setting, you hear two beeps.
Telephone operation Redial Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest entry is deleted to make room for the new entry. To review and dial a redial number: REDIAL #2/5 800-595-9511 1. Press REDIAL to enter the redial list. 2. Press , or REDIAL repeatedly to browse until the desired entry displays. 3. Press /HOME or to dial using the home line. -ORPress CELL 1 or CELL 2 to dial using the cell line. -OR1.
Telephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset, headset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: • Press OFF, MUTE or on the handset and it displays Ringer muted and . Ringer muted To silence the headset ringer: • Press MUTE on the handset. To silence the telephone base ringer: • Press /VOL on the telephone base.
Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press . 2. Use the dialing keys to enter the number you wish to dial. The telephone sends touch-tone signals. It automatically returns to pulse dialing mode after you end the call.
Multiple handset use Join a call in progress You can use four system handsets on an outside call at a time. You can buy additional expansion handsets (DS6071) and an additional cordless headset (IS6100) for the telephone base. You can register up to 12 devices to the telephone base, including a maximum of two cordless headsets. The telephone base recognizes and counts a headset the same as a handset.
Multiple handset use Intercom Use the intercom feature for conversations between two system handsets, or a handset and a headset. Only one intercom call can be established at a time. Caller ID log >Intercom To initiate an intercom call: 1. Press MENU when the handset is not in use. INTERCOM TO: 2. Press or to scroll to Intercom, then press SELECT. >HANDSET X • If you have one handset and one headset, your handset displays Calling headset.
Multiple handset use Answer an incoming call during an intercom call If you receive an incoming landline call during an intercom call, you will hear an alert tone. All handsets display and the caller ID. • To answer the call, press /HOME. The intercom call ends automatically. • To end the intercom call without answering or canceling the incoming call, press OFF. The intercom call ends and the telephone continues to ring.
Multiple handset use Transfer a call using intercom >Intercom Use the intercom feature to transfer an outside call to another Equalizer system handset or headset. 1. When the handset is on a call, press MENU. 2. Press or to scroll to Intercom, then press SELECT. The outside call is put on hold automatically. • If you have one handset and one headset, your handset Calling displays Calling headset. headset • If you have two handsets, your handset displays Calling other handset.
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or mutiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset shows PTT requires two handsets when you press PUSH TO TALK. • Only one handset can talk at a time. To do so, press and hold PUSH TO TALK while you are talking. • You must release PUSH TO TALK, so the other person can respond.
Multiple handset use PTT to a single handset 1. You have two ways to begin a PTT call: PUSH TO TALK • If you have two handsets, press and hold PUSH TO TALK >HANDSET X when the handset is not in use. • If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Press or to scroll to the desired handset and then press SELECT or PUSH TO TALK to create the push-to-talk session, or enter a handset number (1-9 Connecting to HANDSET X...
Multiple handset use PTT to multiple handsets When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. 1.
Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. 1. When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on, and your handset displays PTT From HS X To HS Y (a maximum of four handset numbers appear). 3.
Multiple handset use End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all handsets hang up. To end or leave a PTT call: • Press OFF or place the handset in the telephone base or charger. The handset displays Push to talk Ended.
Phonebook About the phonebook This phone has three phonebooks, one home phonebook and two downloaded cell phonebooks, which are shared by all system handsets. The home phonebook stores up to 200 contacts with up to 30 digits for each phone number and 15 characters for each name. Each downloaded phonebook stores up to 1,000 entries with up to 30 digits for each phone number and 15 characters for each name. • Phonebook entries are shared by all system handsets.
Phonebook Add a phonebook entry to the home phonebook 1. Press MENU when the phone is not in use. 2. Press or to scroll to Phonebook, then press Answering sys SELECT twice. >Phonebook 3. Press or to scroll to Add contact, then press SELECT. 4. When ENTER NUMBER displays, use the dialing keys to enter a number (up to 30 digits). Review • Press or to move the cursor to the left or right. >Add contact • Press DELETE to erase a digit. • Press and hold DELETE to erase all digits.
Phonebook Add a phonebook entry to the home phonebook -OR1. Use the ������������������������������������������������������������������������������ dialing keys to enter a number (up to 30 digits) when the phone is not in use. Press SELECT. The handset displays EDIT NUMBER. • Press or to move the cursor to the left or right. • Press DELETE to erase a digit. • Press and hold DELETE to erase all digits. • Press and hold PAUSE to enter a dialing pause (a p appears).
Phonebook Review phonebook entries Phonebook entries appear alphabetically. 1. Press when the phone is not in use. Entries in 2. Press or to scroll to the desirable phonebook, then press XXX SELECT twice. The handset displays Entries in PB XXX briefly, then it displays the first entry in the phonebook. 3. Press or to browse through the phonebook. -OR1. Press MENU when the phone is not in use. 2. Press or to scroll to Phonebook, then press SELECT. 3.
Phonebook Dial a phonebook entry 1. Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 54). 2. Press /HOME or to dial using the home line; or press CELL 1 or CELL 2 to dial using the cell line. Edit a phonebook entry 1. Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 54). 2. When the desired entry displays, press SELECT. The handset displays EDIT NUMBER. 3.
Phonebook Delete a phonebook entry 1. Search for the desired entry in the phonebook (see Review phonebook entries or Alphabetical search on page 54). 2. Press DELETE and then the handset displays Delete contact? 3. Press SELECT to confirm. The handset displays Contact deleted. The handset returns to the previous menu and you hear a confirmation tone. Linda Jones Delete contact? Contact deleted Remove an entire cell phonebook 1. Press MENU when the phone is not in use. 2.
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID log If you subscribe to caller ID service provided by your telephone service provider and/or cell phone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log. • The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.
Caller ID Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handsets display XX Missed calls. When you are reviewing a new caller ID log entry, displays to indicate that it is a landline call, or displays to indicate that it is a cell line call. When you have reviewed all the missed calls, the missed call indicator goes away. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log and store the new number to the phonebook.
Caller ID Dial a caller ID log entry 1. Search for the desired caller ID log entry (see Review the caller ID log on page 59). 2. When the desired entry displays, press /HOME, CELL 1, CELL 2 or to dial. Save a caller ID log entry to the home phonebook 1. Search for the desired caller ID log entry (see Review the caller ID log on page 59). 2. When the desired entry displays, press SELECT. Then the handset displays EDIT NUMBER. 3. Use the dialing keys to edit the number, when necessary.
Caller ID Delete caller ID log entries To delete one entry: 1. Search for the desired caller ID log entry (see Review the caller ID log on 59). 2. Press DELETE to delete the displayed entry. To delete all entries: 1. Press MENU when the phone is not in use. 2. Press or to scroll to Caller ID log, then press SELECT. 3. Press or to scroll to Del all calls, then press SELECT. 4. When the screen shows Delete all calls?, press SELECT to confirm. You hear a confirmation tone.
Answering system settings Answering system Use the answering system menu of a cordless handset to turn on or off the answering system, message alert tone or call screening, set up the announcement message, or change the number of rings, remote access code or message recording time. You may also turn on or off the answering system at the telephone base. Play messages >Answering sys Announcement The telephone is preset with a greeting that answers calls with, “Hello. Please leave a message after the tone.
Answering system settings Delete your announcement 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press SELECT again to choose Announcement. 4. Press or to scroll to Reset annc, then press SELECT. The handset displays Reset to default annc? 5. Press SELECT to delete your recorded announcement. You hear a confirmation tone. The handset displays Annc. reset to default and then the system announces, “Announcement deleted.
Answering system settings Call screening Use this feature to choose whether incoming messages can be heard while they are being recorded. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup. 4. Press SELECT to choose Call screening. 5. Press or to choose On or Off. 6. Press SELECT to save and you hear a confirmation tone.
Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. 1. Press MENU when the phone is not in use. # of rings >Remote code 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Remote code, then press SELECT. REMOTE CODE 5.
Answering system settings Recording time You can set the recording time limit for each incoming message. The recording time is preset to three minutes. 1. Press MENU when the phone is not in use. Msg alert tone >Recording time 2. Press or to scroll to Answering sys, then press SELECT. 3. Press or to scroll to Ans sys setup, then press SELECT. 4. Press or to scroll to Recording time, then RECORDING TIME press SELECT. >3 minutes 5. Press or to choose 3 minutes, 2 minutes or 1 minute. 6.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length, depending on the recording time set (see page 67). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system operation Call intercept If you want to talk to the caller whose message is being recorded, press /HOME or on the handset, or on the headset. Temporarily turn off the message alert tone If the message alert tone is turned on (see page 66), the telephone base beeps every 10 seconds when there are new messages. Pressing any telephone base key (except FIND HANDSET and CELL 1/ CELL 2) temporarily silences the message alert tone.
Answering system operation Message playback On the telephone base, when playback begins, the total number of old or new messages is announced, and the message window displays the message number currently playing. On a handset, when playback begins, the total number of old or new messages is announced, and it displays the number of old and new messages. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback.
Answering system operation Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages at the telephone base: 1. When the phone is not in use, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. The system announces, “All old messages deleted.” You hear a confirmation tone. To delete all old messages on a handset: 1.
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 66 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. You can enter one of the following remote commands. Command Description 1 Play all messages. 2 Play new messages.
Appendix Expand your telephone system The handset(s) and headset provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned numbers in the sequential order. This telephone system accommodates up to 12 devices, including a maximum of two DECT 6.0 headsets. The telephone base recognizes and counts a headset the same as a handset.
Appendix Add and register a headset The telephone system accommodates up to two cordless headsets. You can add a new headset (IS6100, purchased separately) to your telephone system. The headset must be registered with the telephone base before use. You may need to charge the headset before registering it to the telephone base. For more details on headset charging, see page 5. To register a headset: The light 1.
Appendix Deregister handsets/headset If you want to replace a handset or headset, or reassign the designated handset number of a registered handset, you must deregister all handsets and headsets that are registered to the telephone base. Then register each handset and headset individually. To make deregistration easier, read all of the instructions on this page before you begin. Make sure that all handsets are out of the telephone base and handset chargers before you begin deregistration.
Appendix Message window displays Window display Description 0 No messages. 1-99 The total number of old messages and memos recorded. The message number currently playing. 0-99 (flashing) The telephone base may have lost and regained power. The clock needs to be set. 1-99 & F (alternating) The answering system memory is full with total number of messages recorded. 1-8 The telephone base speaker volume level while adjusting. 0-6 The telephone base ringer level while adjusting.
Appendix Screen messages Calling HANDSET X The handset is calling another handset (for intercom calls). Caller ID log empty There are no entries in caller ID log history. Cell line busy Another system handset is using the cell line. Connect first You need to connect the cell phone before making a cell call. Contact deleted A phonebook entry is deleted. Downloading... The telephone system is downloading the phonebook from a cell phone. Ended You have just ended a call.
Appendix Screen messages Phonebook empty There are no phonebook entries. Phonebook full The phonebook is full. You cannot save any new entries unless you delete some current entries. Place in charger The battery is very low. The handset should be charged. Quiet mode is off Quiet mode is turned off. Quiet mode on The telephone system is in quiet mode. Rec mem full The system recording time is full. Rec mem low The answering system has only three minutes of recording time left. Registering...
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or handset charger. Telephone base lights IN USE On when the telephone line is in use. On when the answering system is answering a call. On when you are registering a handset. Flashes quickly when there is an incoming call. Flashes when another telephone sharing the same line is in use. Flashes when you are deregistering all handsets.
Appendix Handset and telephone base indicators Handset icons The battery icon flashes when the battery is low and needs charging. The battery icon animates when the battery is charging. The battery icon becomes solid when the battery is fully charged. ECO The ECO mode activates automatically during calls to reduce power consumption. There are new voicemail received from your telephone service provider. On when the home line is in use or there is an incoming home call.
Appendix Headset indicators Headset alert tones One beep Headset key tone. One beep every 30 seconds Muted headset microphone alert tone. Two quick beeps Error alert tone. The volume reaches its minimum or maximum setting. Two rapid beeps every 20 seconds Low battery warning. Three rapid beeps The headset is being powered on or off. Three rapid beeps every 20 seconds Out of range while the headset is on a call. A non-registered headset with a charged battery.
Appendix Handset battery It takes up to 12 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to three hours While not in use (standby**) Up to five days * Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.
Appendix Headset battery It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Up to nine hours While not in use (standby**) Up to ninety days * Operating times vary depending on your actual use and the age of the battery. ** Headset is not charging or in use. The battery needs charging when: • The headset beeps twice every 20 seconds. • The light is off when in idle mode.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. I cannot add my cell phone to the telephone base. • Make sure you have cellular coverage. • Make sure your cell phone is compatible with your DS6671/DS6672. Check the Bluetooth compatibility list at www.vtechphones.com.
Appendix Troubleshooting I don’t know how to search for or add new devices on my cell phone. • Most cell phones have the Bluetooth feature in the connection or setup menus. Refer to the user’s manual of your cell phone. • In general, press the menu key on your cell phone, then look for the Bluetooth menu in the settings or connection menu. In the Bluetooth menu, select the option to search for or add new devices. My cell phone disconnects from the telephone base.
Appendix Troubleshooting My telephone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure you plug the battery connector securely into the cordless handset. • Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack. • Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
Appendix Troubleshooting I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly.
Appendix Troubleshooting The battery does not charge in the handset, or the handset battery does not accept charge. • If the cordless handset is in the telephone base or handset charger and the charge light is not on, refer to The charge light is off (page 91). • Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use.
Appendix Troubleshooting I experience poor sound quality when using the speakerphone. • For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls while using my phone. • Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, contact your telephone service provider. The telephone does not ring when there is an incoming call.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My telephone does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. The messages on the answering system are incomplete.
Appendix Troubleshooting The telephone does not respond to remote commands. • Make sure you enter your remote access code correctly (page 73). • Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix ® The RBRC seal The RBRC ® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC.
Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency DECT frequency: 1921.536-1928.448 MHz Bluetooth frequency: 2402.000-2480.000 MHz Channels DECT: 5 Bluetooth: 79 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to the environmental conditions at the time of use. Power requirements Handset: 2.
Index A E Add a cell phone 24 Add a handset 74 Add a headset 75 Add a phonebook entry 52–53 Alphabetical search 54 Announcement 63–64 Answer a call 35, 36, 37 Answer an incoming call during a PTT call 50 Answer a PTT call 49 Answering system 63–73 Answering system and voicemail 68 Answering system settings 63–67 Answer on/off 64 Ear hook installation 7–9 Earbud installation 6 ECO mode 96 Edit a phonebook entry 55 End a call 35, 36 Expand your telephone system 74 B Battery 3, 4, 83, 84 Bluetooth 20–26 Bl
Index Menu 27 Message alert tone 66 Message playback 71 Message window displays 77 Missed call indicator 59 Multiple handsets 42–50 Mute 38 N Number of rings 65 O Operating range 96 Operations 35–41, 68–73 P Pacemakers 96 Paging 41 Pair and connect a cell phone 24 Parts checklist 1 Phonebook 26, 51–56 PIN 22, 24 Predial 35 PTT on or off 46 PTT to a single handset 47 PTT to multiple handsets 48 Push-to-talk (PTT) 46–50 Silence the ringer 40 Speakerphone 37 T Technical specifications 103 Telephone base l
® The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Version 1 07/13.
