Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news. DS6621 DS6621-2 DS6621-3 DS6621-4 DECT 6.
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.
9. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 10. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 11. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility.
Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. • Exercise care in handling batteries in order not to create a short circuit with conductive materials. • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual.
Table of contents What’s in the box.........................1 Overview.......................................2 Handset overview................................2 Telephone base overview....................3 Charger overview................................4 Display icons overview........................5 Handset and Telephone base lights overview..................................5 Connect.........................................6 Connect the telephone base................6 Connect the charger................
Save a caller ID log entry to the phonebook...............................28 Delete the caller ID log entries..........28 Call block....................................29 Block unknown calls..........................29 Add a call block list entry...................29 Save a caller ID log entry to call block list...................................30 Review the call block list....................30 Edit a call block list entry...................30 Delete a call block list entry...............
What’s in the box Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. NOTE To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Overview 5– • Press repeatedly to show other dialing options when reviewing a caller ID log entry. Handset overview 6 – MUTE/DELETE • Mute the microphone during a call. • Delete digits or characters while using the dialing keys. • Silence the ringer temporarily while the handset is ringing. a p b c o n 7 – REDIAL/PAUSE • Press repeatedly to review the redial list. • Press and hold to insert a dialing pause while entering a number.
13 – 14 – Telephone base overview /HOME/FLASH • Make or answer a home call. • Answer an incoming home call when you hear a call waiting alert. a l /CELL • Make or answer a cell call. • Answer an incoming cell call when you hear a call waiting alert. b c d e f g 15 – VOLUME/ / • Review the phonebook when the phone is not in use. • Increase the listening volume during a call. • Scroll up while in a menu, or in the phonebook, caller ID log, or redial list.
6– /REPEAT • Press to repeat a message. • Press twice to play the previous message. 7– /ANS ON light • On when the answering system is on. 8– CELL 1 and CELL 2/HEADSET lights On when the telephone base is paired and connected with a Bluetooth device Flashes when the telephone base is in discoverable mode. CELL 1 and CELL 2/HEADSET Press to connect the paired cell Bluetooth device. Press and hold to add or replace a Bluetooth device. /ANS ON Press to turn the answering system on or off .
Display icons overview Handset and Telephone base lights overview The battery icon flashes when the battery is low and needs charging. Handset lights On when the handset speakerphone is in use. The battery icon animates when the battery is charging. CHARGE The battery icon becomes solid when the battery is fully charged. ECO The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.
Connect Connect the charger You can choose to connect the telephone base for desktop usage or wall mounting. NOTES • Use only the adapters provided. • Even if you do not subscribe to any conventional telephone service, you can pair a Bluetooth enabled cell phone to your telephone base (see Bluetooth), and use the cell line alone without plugging in a telephone line cord. • Make sure the electrical outlets are not controlled by wall switches.
Install and charge the battery 2 Align the holes on the bracket with the standard wall plate and slide the bracket down until it clicks securely in place. Install the battery as shown below. NOTES • Use only supplied battery. • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. A 3. Align the grooves on the telephone base with the tabs on the wall mount bracket, and then slide it down until it clicks securely in place. THIS SIDE UP 4.
Charge the battery When it is fully charged, you can expect the following performance: Place the handset in the telephone base or the charger to charge. Operation CHARGE light remains on when charging. Operating time While in handset use (talking*) Seven hours While in speakerphone mode (talking*) Three hours While not in use (standby**) Five days * Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.
Before use Check for dial tone: After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time, and the answering system through voice guide. Press /HOME. If you hear a dial tone, the installation is successful. If you do not hear a dial tone: • Make sure the installation procedures described above are properly done. • It may be a wiring problem.
Bluetooth Your new DS6621 telephone system with Bluetooth wireless technology has the following features: • Pair and connect up to a maximum of two cell phones with the telephone base to make and receive cell calls. Only one cell phone can be active on a call at a time. • Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system. • Receive phonebook entries from your cell phone.
Glossary of terms Paired device - once a Bluetooth enabled cell phone has been paired with the telephone base, it appears on the cell devices list. A maximum of two cell phones can be paired with the telephone base. Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled cell phone and your new DS6621 telephone system. Pairing - this refers to the process of Bluetooth enabled cell phone registering device information with each other.
Bluetooth setup To use a Bluetooth enabled cell phone with your DS6621, you must first pair and connect it with the telephone base. All DS6621 handsets can be used to make or answer on the cell phone line. Bluetooth wireless technology operates within a short range (30 feet). When you pair a Bluetooth cell phone to the telephone base, move closer to the telephone base to maintain sufficient signal strength.
When the cell phone is successfully paired and connected to the telephone base, the corresponding status icon ( 1 or 2) displays. The corresponding device light ( CELL 1 and/or CELL 2/HEADSET) turns on. • Enter the PIN of your headset if required. The PIN for most Bluetooth devices is 0000 (refer to the user’s manual of your headset), then press SELECT. 5. When the headset is successfully paired and connected to the telephone base, the 2 icon displays. The CELL 2/HEADSET device light turns on.
Auto connection A cell device may be disconnected from the telephone base when: • The Bluetooth feature of your connected cell device is turned off. • The power of your cell device is turned off. • Your cell phone is not within range of the telephone base. When the Bluetooth feature or power on the cell device is turned on, or it moves within range of the base, the base will try to reconnect to the cell device.
To download a cell phone phonebook: 1. Press MENU on the phone when it is not in use. 2. Press or to highlight Bluetooth, and then press SELECT. 3. Press or to highlight Download PB, and then press SELECT. The handset displays Select a device briefly. • If there is no cell phone paired to the system, the handset displays Pair cell first and then returns to the previous menu. 4. Press or to highlight a desired device when necessary, and then press SELECT.
Configure your telephone Using the handset menu 1. Press MENU when the phone is not in use. 2. Press or until the screen displays the desired feature menu. 3. Press SELECT to enter that menu. • To return to the previous menu, press CANCEL on the handset. • To return to idle mode, press and hold CANCEL on the handset. Set language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. 1. Press MENU when the handset is not in use. 2.
Home area code Dial mode If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log. The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make a call. 1. Press MENU when the phone is not in use. 2.
Telephone Operations Handset control key panel: Make a home call 1. Press /HOME or on the handset. 2. When you hear a dial tone, dial the number. • The handset displays Unable to call if the telephone line is in use. NOTES • The handset shows the elapsed time as you talk (in hours, minutes and seconds). • While entering numbers, press and hold PAUSE to insert a dialing pause (a p appears). Predial a home call 1. Enter the telephone number. 2. Press /HOME or to dial.
Make a cell call NOTES • The handset displays Unable to call if your cell phone is in use. • The handset shows the elapsed time as you talk (in hours, minutes and seconds). • While entering numbers, press DELETE or CANCEL to make corrections; press and hold PAUSE to insert a dialing pause (a p appears). 1. Press /CELL on the handset. The handset displays Select a device. • If you have only one cell phone connected to the telephone base, press SELECT to select the only device.
Answer a home call while on a cell call While you are on a cell call and you receive an incoming home call, you hear a beep, and your handset flashes . The telephone base and all other handsets ring. To answer the incoming home call: Press /HOME on the handset. The cell line is put on hold. To resume the cell call on hold: Press /CELL on the handset. Speakerphone When the handset is on a call, press to switch between the speakerphone and the handset earpiece.
Call waiting on the cell line To access a number from the redial list while on a call: When you subscribe to call waiting service with your cell phone service provider, the handset flashes and you hear a beep if someone calls while you are already on a call. • Press /CELL on the handset to put your current call on hold and take the new call. • Press /CELL on the handset at any time to switch back and forth between calls. 1. Press REDIAL to enter the redial list. 2.
Intercom Transfer a call Use the intercom feature for conversations between two devices. While on an outside call, you can use the intercom feature to transfer the call from one handset to another. To initiate an intercom call: 1. Press MENU when the handset is not in use. 2. Press or to highlight Intercom, and then press SELECT. 3. Your handset shows Intercom to: Use the dialing keys to enter ��������������� a device number (1-5). The handset shows Calling HS X.
Answer an incoming call during Redial list an intercom call Each handset stores the last 10 telephone numbers dialed ���������� (up to 30 digits)���������������������������� . When there are already 10 entries, the oldest entry is deleted to make room for the new entry. If you receive an incoming home call during an intercom call, you will hear an alert tone. Both handsets flash and display the caller ID. • To answer the call, press /HOME. The intercom call ends automatically.
Phonebook The directory can store up to 1000 entries, which are shared by all handsets. Each entry may consist of a telephone number up to 30 digits, and a name up to 15 characters. Each handset directory is independent (for multiple handset models only). Any additions, deletions or edits made on one handset are not reflected on other handsets.
Alphabetical search While entering names and numbers, you can: 1. Press when the phone is not in use. -ORi. Press MENU when the phone is not in use. ii. Press or to highlight Phonebook, and then press SELECT. iii. Press or to highlight Review, and then press SELECT. 2. Use the dialing keys to enter the letter associated with the name. You can enter up to 3 letters for the search. The letters will show at the top left hand corner of the screen.
Delete all phonebook entries Caller ID 1. Press MENU when the phone is not in use. 2. Press or to highlight Phonebook, and then press SELECT. 3. Press or to highlight Delete all, and then press SELECT. 4. The handset displays Delete all? Press SELECT to confirm. The handset displays Deleting... You hear a confirmation tone and then the handset returns to the previous menu. If you subscribe to caller ID service, information about each caller appears after the first or second ring.
-OR1. Press MENU when the phone is not in use. 2. Press or to scroll to Caller ID log, and then press SELECT twice to choose Review. The handset displays Entries in CID XX for a few seconds. 3. Press or to browse. If you do not want to review the missed calls one by one, press and hold CANCEL on the handset when not in use to clear the missed call indicator. All the entries are then considered old and kept in the caller ID log.
Dial a caller ID log entry Delete the caller ID log entries 1. Search for the desired caller ID log entry (see Review the Caller ID log). 2. When the desired entry displays, press /HOME, /CELL or to dial. 1. Search for the desired caller ID log entry (see Review the Caller ID log). 2. Press DELETE to delete the displayed entry. Save a caller ID log entry to the phonebook To delete all entries: 1. Search for the desired caller ID log entry (see Review the Caller ID log). 2.
Call block Add a call block list entry If you subscribe to caller ID service, you can set the telephone to block unknown calls and certain undesired calls. The call block list stores up to 20 entries. When a home line call is blocked, you will hear a simulated busy tone for one ring cycle. You may pick up the call during the first ring or at the time when the simulate busy tone is played. If you do not pick up the call, it will be disconnected.
Save a caller ID log entry to call block list 1. Search for the desired caller ID log entry (see Review the Caller ID log). 2. When the desired entry displays, press SELECT. 3. Press or to highlight To Call block, and then press SELECT. Then the handset displays Enter number. 4. Use the dialing keys to edit the number, when necessary. 5. Press SELECT to move to the name. The handset displays Enter name. 6. Use the dialing keys to add or edit the name. 7. Press SELECT when done and the screen shows Saved.
Sound settings 1. Press MENU when the handset is not in use. 2. Press or to highlight Ringers, and then press SELECT. 3. Press or to select Home volume or Cell volume, and then press SELECT. 4. Press or to sample each volume level. 5. Press SELECT to save your selection. Then the handset returns to the previous menu. You hear a confirmation tone. Key tone You can turn the key tone on or off for each handset. If you turn the key tone off, there are no beeps when you press the handset keys. 1.
About the built-in answering system and voicemail service Telephone base control key panel: For message recording, your telephone has a built-in answering system, and it also support voicemail service offered by your telephone service provider (subscription is required, and fee may apply). The main differences between them are: Category Storage Built-in answering system Voicemail from telephone service Messages are Messages are stored in the stored in a telephone base.
Set your built-in answering Default announcement The telephone is preset with a greeting system that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. The answering system can record and store up to 99 messages. Each message can be up to three minutes in length. The total storage capacity for the announcement, messages and memos is approximately 23 minutes.
Delete your announcement 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, and then press SELECT. 3. Press SELECT again to choose Announcement. 4. The handset displays Play [2] Del [3] Rec [7] and it announces, “Announcement, press play or press record.” Press 3 to delete your recorded announcement. The handset displays Annc deleted and then the system announces, “Announcement deleted.” You hear a confirmation tone.
Using your built-in answering system Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings and the message alert tone. New message indication The message window on the telephone base flashes and XX new messages displays on the handset when there are new answering system messages. 1. Press MENU when the phone is not in use. 2.
If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are messages that have not been reviewed. Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the date and time of the message. After the last message, the telephone announces, “End of messages.
To delete all old messages on a handset: Command 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys, and then press SELECT. 3. Press or to scroll to Delete all old, and then press SELECT. The handset shows Delete all msg? 4. Press SELECT to confirm. The handset displays Deleting... then No old messages and then returns to the previous menu. You hear a confirmation tone. 1 Play all messages. 2 Play new messages. 3 Delete the current message (during playback).
Set remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code from 00 to 99. 1. Press MENU when the phone is not in use. 2. Press or to scroll to Answering sys then press SELECT. 3. Press or to scroll to Ans sys setup then press SELECT. 4. Press or to scroll to Remote code, and then press SELECT. 5. Use the dialing keys to enter a twodigit number.
Using your built-in answering system and voicemail service Record, play, and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Each message can be up to 3 minutes in length. Play and delete them in the same way as incoming messages (see Message playback).
Retrieve voicemail from telephone service Voicemail is a feature available from most telephone service providers. It may be included with your telephone service, or may be optional. Fees may apply. Retrieve voicemail Cell phone voicemail If you have voicemail service active on your cell phone, and you do not answer the incoming cell call, the call will be answered by your cell phone’s voicemail. Contact your cell phone service provider for more information about voicemail service.
Expand your telephone system Screen messages You can add new handsets (DS6600), cordless headsets or speakerphones to your telephone system (purchased separately) to your telephone system. Visit www.vtechphones.com for a list of compatible devices. Your telephone base supports a maximum of five devices. For more details, refer to the user’s manual that comes with your DS6600 new handset, cordless headset or speakerphone respectively. 41 Blocked call There is an incoming call from a blocked caller.
Intercom The handset is on an intercom call. ** Paging ** The handset is paged by the telephone base. Intercom ended The intercom call has just ended. Pair cell first Intercom to: You have started the intercom process, and need to enter the desired handset number. You need to pair a cell phone before making a cell call. Phone The handset is on a home call. Put in charger The battery is very low. The handset should be charged. Rec mem full The system recording time is full.
XX missed calls There are new calls in the caller ID log. XX new messages There are new messages in the answering system. ECO mode This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. The handset shows ECO when the ECO mode activates.
General product care Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Frequently asked questions Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.
I cannot dial out. Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. I hear other calls when using the telephone. Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider.
The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. Both your and the caller’s telephone service providers must use equipment compatible with the caller ID service.
The answering system does not announce the correct day of the week for recorded messages time stamp. Make sure you have set the date and time. See Configure your telephone section. The messages on the answering system are incomplete. LCD language back to English. If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after the preset recording time.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less.
California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: 1. Unplug the telephone base power adapter from the power outlet.
chauffage ni d’une plinthe électrique. De plus, ne l’installez pas dans une unité murale ou un cabinet fermé qui ne possède pas d’aération adéquate. 8. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les étiquettes de l’appareil. Si vous ne connaissez pas le voltage de votre maison, consultez votre marchand ou votre fournisseur d’électricité. 9. Ne déposez rien sur le cordon d’alimentation.
un incendie ou une explosion. De tels environnements peuvent comprendre: des endroits où l’on utilise de l’oxygène médical sans ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs d’essence, etc.); une fuite de gaz naturel, etc. 16. Ne placez que le combiné de votre téléphone près de votre oreille lorsqu’en mode de conversation. 17. Ces adaptateurs ont été conçus pour être orientés en position verticale ou montés au sol.
• • • • Limited warranty vous ne devez pas percevoir les communications téléphoniques sans fil comme étant aussi confidentielles. Alimentation électrique: Le socle de ce téléphone sans fil doit être branché à une prise électrique fonctionnelle. La prise électrique ne doit pas être contrôlée par un interrupteur mural. Les appels ne pourront pas être effectués du combiné sans fil si le socle est débranché ou mis hors tension ou si le courant est coupé.
for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover: 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2.
Technical specifications Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
® The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice.
