User’s manual www.vtechphones.
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 34 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . 1 Telephone base installation . . . . . . . . . . 2 Battery installation and charging . . . . . . . . 3 Mounting bracket installation . . . . . . . . . . 4 Handset layout . . . . . . . . . . . . . . . . . 6 Telephone base layout . . . . . . . . . . . . . 7 Telephone settings . . . . . . . .
Table of contents Delete from the call log . . . . . . . . . . . . Call log display screen messages . . . . . . . Redial list . . . . . . . . . . . . . . . . . . . Dial a redial entry . . . . . . . . . . . . . . . Delete from redial . . . . . . . . . . . . . . . Appendix . . . . . . . . . . . . . . . . . . . Handset display screen messages . . . . . . Handset and telephone base indicators . . . . Battery .
Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. 5. Telephone base power adapter 2. Telephone base with mounting bracket 6. Telephone line cord 3. Battery compartment cover 4. Battery 7. User’s manual www.vtechphones.com Basic operation 1. Handset • To purchase a replacement battery or power adapter, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.
Getting started Telephone base installation • Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. • The telephone base power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/ cabinet outlet.
Battery installation and charging 1 2 3 4 www.vtechphones.com • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • To purchase a replacement battery, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. Charge light Basic operation Install the battery as shown below. The battery may have enough charge for short calls.
Getting started Mounting bracket installation Your telephone base comes with the mounting bracket installed for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. Wall mounting bracket installation: 1. Slide the bracket down and away from the telephone base. 2. Tilt the top of the bracket down so that is rests on the base. Align the grooves on the bracket with the tabs on the base. See image 2 below. 3.
Getting started Getting started Mounting bracket installation (continued) 1 Basic operation Desktop/tabletop bracket installation: Your telephone comes ready for desktop use. If you have repositioned the bracket for wall mounting and now want to return to desktop use, follow the following steps: 1. Remove the bracket from wall mount orientation by sliding it up towards the top of the base. 2. Tilt the top of the bracket up so that the lower portion of the bracket rests on the base. See image 2. 3.
Getting started Handset layout CHARGE light • On when the handset is charging in the telephone base. MUTE • While on a call, press to mute microphone. REMOVE • While reviewing the call log, press to delete an individual entry, or press and hold to delete the entire call log. • Press to delete digits when predialing (preview numbers before dialing). OFF/CLEAR • During a call, press to hang up. • While the handset is ringing, press to silence the ringer.
Getting started Getting started Telephone base layout • Press to page the handset. IN USE light • Flashes when there is an incoming call or another telephone sharing the same line is in use . • On when the handset is in use. VOICEMAIL light • F l a s h e s w h e n y o u h ave n e w voicemail. Voicemail is offered by your telephone service provider. www.vtechphones.
Telephone settings Ringer volume • The ringer will be off if the volume is set to zero, and a ringer off icon will be displayed. You can change the ringer volume to a comfortable level. The ringer can also be turned off so the telephone does not ring when there are incoming calls. To adjust the ringer volume: 1. Press VOL or VOL to select the desired ringer volume when the handset is not in use. 2. When you stop pressing the volume buttons, the setting will be saved. -OR1.
Telephone settings This menu allows you to choose from different ringer tones. To choose a ringer tone: 1. Press MENU/SELECT to display the menu when the handset is not in use. 2. Press or to select >RINGER TONE, then press MENU/SELECT. 3. Press or to select the desired ringer tone. A sample of each ringer tone will be played when scrolling through the choices. 4. Press MENU/SELECT to confirm your selection. You will hear a confirmation tone. www.vtechphones.
Telephone settings Key tone The handset will beep when you press any handset key. You may turn the key tone on or off. To change the setting: 1. Press MENU/SELECT to display the menu when the handset is not in use. 2. Press or to select > KEY TONE, then press MENU/SELECT. 3. Press or to choose ON or OFF. 4. Press MENU/SELECT to confirm your selection. You will hear a confirmation tone. >KEY TONE LANGUAGE KEY TONE ON Language You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays.
Telephone settings If you subscribe to voicemail service offered by your telephone service provider, NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light on the telephone base will flash when you have new voicemail messages. Please contact your local telephone company for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base will be turned off automatically.
Telephone operation Make a call • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • When predialing (preview numbers before dialing), press REMOVE or OFF/CLEAR to backspace and delete; press and hold REDIAL/PAUSE to insert a dialing pause. 1. Press /FLASH or 2. Dial the number. -OR1. Dial the number. /SPEAKER /FLASH or /SPEAKER. 2. Press Answer a call • Press /FLASH, /SPEAKER or any of the dialing key (0-9, #, *).
Telephone operation Mute PHONE MUTED 0:00:00 MUTE Ringer mute You can mute the ringer temporarily when the telephone is ringing. • Press OFF/CLEAR or MUTE to temporarily silence the ringer. The next call will ring normally. Basic operation Telephone operation The mute function allows you to hear the other party while the other party cannot hear you. 1. During a call, press MUTE on the handset. MUTED will be temporarily displayed on the screen, along with the smaller MUTE icon. 2.
Telephone operation Chain dialing • Chain dialing can be useful if you wish to access numbers other than phone numbers (such as bank account information or access codes) from the directory, call log or redial list. This feature allows you to initiate a dialing sequence from numbers stored in the directory, call log or redial list while you are on a call. To access a number in the directory: 1. Press MENU/SELECT twice to enter the directory menu. 2. Scroll by pressing or to find the desired entry. 3.
Telephone operation Directory DIRECTORY EMPTY LIST FULL Basic operation Telephone operation The directory can store up to 50 entries. Each entry may have up to 30 digits for the phone number and 15 characters for the name. • The directory can be accessed when the handset is not in use by pressing once or MENU/SELECT three times. • The screen will display DIRECTORY EMPTY if there are no records in the directory.
Telephone operation Store a directory entry 1. Press MENU/SELECT twice when the handset is not in use. 2. Press or to select >STORE, then press MENU/SELECT. The screen displays ENTER NUMBER. 3. Use the dialing keys to enter the number. • Press REMOVE to backspace and erase a digit. • Press and hold REMOVE to erase the entire entry. • Press to move the cursor to the left or to the right. • Press and hold REDIAL/PAUSE to insert a dialing pause. 4. Press MENU/SELECT to move on to the name.
Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 1 2 4 5 6 7 1 1 # , - .
Telephone operation Search the directory Entries are sorted alphabetically. To search the directory: 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll through the directory. >REVIEW STORE To start an alphabetical search: 1. Press once or MENU/SELECT three times to enter the directory. VTECH 2. Use the dialing keys to enter the first letter associated with 800-595-9511 the name.
Telephone operation Edit a directory entry www.vtechphones.com EDIT NUMBER 595-9511_ Basic operation Telephone operation 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to find it. 3. Press MENU/SELECT to confirm your selection. The screen displays EDIT NUMBER. 4. Use the dialing keys to edit the number. • Press REMOVE to backspace and erase a digit. • Press and hold REMOVE to erase the entire entry.
Telephone operation Delete from the directory 1. Press once or MENU/SELECT three times to enter the directory. 2. Press or to scroll to the desired entry, or use the alphabetical search to find it. 3. Press REMOVE to remove the desired entry. You will hear a confirmation tone. 20 www.vtechphones.
Telephone operation About caller ID www.vtechphones.com Basic operation Telephone operation The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re on a call. These features require services provided by your local telephone company.
Telephone operation Call log • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers. 22 If you subscribe to caller ID service, information about each caller will be displayed after the first or second ring. • The call log can store up to 50 entries. • You can review, redial, and copy an entry into the directory.
Telephone operation Missed calls indicator HANDSET X XX MISSED CALLS VTECH 595-9511 3:45 AM Basic operation Telephone operation When there are unreviewed calls in the call log, the handset screen will display XX MISSED CALL(S) and NEW. When all the missed calls have been reviewed, the missed calls indicator will no longer display. If you do not want to review the missed calls one by one, press and hold OFF/CLEAR to erase the missed calls indicator.
Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log.
Telephone operation Save a call log entry to the directory • See page 19 about editing names and numbers. Basic operation Telephone operation 1. When in the call log, press or to scroll to the desired entry. 2. Press MENU/SELECT. • You can edit the phone number, if necessary. Make sure the number is in the correct dialing format for your area. Press MENU/SELECT when done. • Edit the name, if necessary. Press MENU/SELECT when done. 3.
Telephone operation Delete from the call log To delete one entry: 1. When in the call log, press or to scroll to the desired entry. 2. Press REMOVE to delete the selected entry. You will hear a confirmation tone. To delete all entries: 1. When in the call log, press and hold REMOVE to delete the entire call log. The screen displays DELETE ALL CALLS? 2. Press MENU/SELECT to confirm. You will hear a confirmation tone. If you change your mind, press OFF/CLEAR to cancel the deletion and return to the call log.
Telephone operation Call log display screen messages When: PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No call information is available about this caller. www.vtechphones.
Telephone operation Redial list The telephone stores the five most recently dialed numbers on the redial list. • When there are already five entries on the redial list, the earliest entry will be deleted to make room for the latest entry. • Entries are displayed in reverse chronological order, i.e. from the latest entry to the earliest entry. The redial list can be accessed by pressing REDIAL when in idle mode. Dial a redial entry 1.
Handset display screen messages The telephone number you have entered is already stored in the directory. CALL LOG EMPTY There are no call log entries. CONNECTING... The cordless handset is searching for the telephone base. CHARGING DIRECTORY EMPTY The handset with low battery has been placed in the telephone base to recharge. There are no directory entries. ENDED You have just ended a call. INCOMING CALL There is an incoming call. LINE IN USE Another telephone on the same line is in use.
Handset display screen messages NO SIGNAL, CALL ENDED Communication between handset and telephone base is lost during a call. **PAGING** The cordless handset locator has been activated. PHONE The handset is in use. PLACE IN CHARGER RINGER MUTE The battery is very low. The handset should be placed in the telephone base for recharging. The ringer is muted temporarily during an incoming call. SAVED Your operation has been saved. SPEAKER The handset speakerphone is in use.
Handset and telephone base indicators Handset lights • On when the handset speakerphone is in use. CHARGE • On when the handset is in the telephone base and is charging. Telephone base lights IN USE • Flashes when there is an incoming call or another telephone sharing the same line is in use. • On when the handset is in use. VOICEMAIL • Flashes when you have new voicemail. Voicemail is offered by your telephone service provider. 31 Appendix www.vtechphones.
Handset and telephone base indicators Handset icons MUTE • Microphone is muted. • Ringer off. NEW • New call log entries. NEW VOICE MAIL • New voicemail received from the local telephone company. SPEAKER • In speakerphone mode. Battery indicator • Cycles (low, medium, and full) when the handset battery is charging. • Flashes when the battery is low and needs charging. • Displays solid when the battery is fully charged. 32 www.vtechphones.
Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Nine hours While in speakerphone mode (talking*) One and a half hours While not in use (standby**) Five days *Operating times are approximate. Your results may vary. **Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use.
Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. • Make sure the handset is placed in the telephone base correctly. The CHARGE light on the handset should be on. • Remove and reinstall the battery, then charge for up to 16 hours. • If the handset is in the telephone base but the CHARGE light on the handset is not on, refer to The charge light is off in this section. • It may be necessary to purchase a new battery.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • • • • • • • • • • Make sure the ringer volume is not set to zero (page 8). Make sure the telephone line cord and power adapter are plugged in properly (page 2). The handset may be too far from the telephone base. Move it closer to the telephone base. There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
Troubleshooting Problem Suggestion I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise.
Troubleshooting Suggestion There is interference dur ing a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for filter information. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference.
Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise on the • Make sure the telephone line cord is plugged in securely. cordless handset, and none of the keys or buttons works. My caller ID features are not working properly.
Troubleshooting Problem Suggestion Caller ID entries do not match the numbers I need to dial. • Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store in the call log.
Troubleshooting Problem Suggestion Common cure for electronic equipment. • If the telephone is not responding normally, try putting the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): • Disconnect the power to the telephone base. • Disconnect the battery on the cordless handset. • Wait a few minutes before connecting power to the telephone base. • Re-install the battery and place the cordless handset in the telephone base.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display CONNECTING...
About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Warranty 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
FCC, ACTA and IC regulations The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 6.61in X 1.77in X 1.06in (168.0mm X 45.0mm X 27.0mm) Telephone base: 5.02in X 4.04in X 4.06in (127.5mm X 102.5mm X 103.0mm) Weight Handset: 5.29oz (150.
Index A About caller ID 21 About cordless telephones Answer a call 12 B Battery E Edit a directory entry End a call 12 44 F FCC, ACTA and IC regulations Find handset 14 3, 33 C Call log 22 Call log display screen messages Call waiting 13 Chain dialing 14 Character chart 17 Charging 3 Clear voice mail 11 D Delete from redial 28 Delete from the call log 26 Delete from the directory 20 Dial a call log entry 24 Dial a directory entry 18 Dial a redial entry 28 Directory 15 DSL filter 2 50 19 47
Index O Operating range V 43 Voice mail 11 Volume 8, 12 P Paging 14 Parts checklist W 1 Wall mounting Warranty 45 R RBRC ® seal 44 Redial list 28 Review the call log Ringer mute 13 Ringer tone 9 Ringer volume 8 4 23 S Save a call log entry to the directory 25 Search the directory 18 Speakerphone 12 Store a directory entry 16 T www.vtechphones.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
