Technical information

Created May 2008
Confidential and proprietary information of T-Mobile USA
NOT FOR CUSTOMER DISTRIBUTION (Sales Only)
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T-Mobile was the rst nationwide carrier to offer unlimited nationwide calling from home using HotSpot-enabled
phones. We now have a solution for customers who want to keep their landline phone—it’s called T-Mobile @
Home.
For one low monthly rate, T Mobile @Home offers:
Unlimited nationwide calling using a home phone
True caller ID, voicemail, call waiting, and call forwarding
To use T Mobile @Home, customers can simply:
Switch their home phone number to T Mobile.
Plug a standard touch-tone phone into our special wireless router.
Use their existing high-speed Internet connection to make unlimited nationwide calls over the Internet.
Once they’ve done that, customers can say
“goodbye to goodbye” and start talking.
Definition
T Mobile @Home is an additional line of service that customers can add to a qualifying wireless rate plan. It allows customers to use their existing
high-speed Internet and home phone to make unlimited nationwide calls.
Target Customer
Family focused, 35-50 yrs old, and likely to have kids or other dependents at home
Generally indifferent or unhappy about their landline company and bill
Have a nagging suspicion that they could save money on their home phone bill, but don’t want to go through the effort of looking into it. When given a
compelling offer, at the right time, they will switch
Benefits
Enjoy unlimited nationwide calling, voicemail, caller ID, call waiting, and call forwarding from their home phone for one low price.
Port their home phone number.
Drop old landline phone company—get one phone bill for all calls while receiving the same great T-Mobile service.
Keep current corded or cordless phone.
The T-Mobile @Home HiPort™ (wireless router) supports up to two home phone numbers with its two available SIM card slots.
Requirements
Broadband Internet connection
T-Mobile @Home HiPort™ (wireless router)
SIM card for each T Mobile @Home line
Any standard corded or cordless home phone or the VTech cordless phone that is customized for T-Mobile and can be purchased separately.
Rate Plan requirements
Almost all T-Mobile wireless rate plans qualify to add a T-Mobile @Home line of service.
• Single line plans $39.99 or higher
• Family plans $49.99 or higher
• Exceptions: Control (FlexPay, kidConnect, Prepaid, SmartAccess) and some legacy price plans
How Does It Work?
• The magic is in the T-Mobile @Home HiPort™ (wireless router).
• Plug a home Internet connection and your current home phone into the wireless router, and listen for a dial tone (after activation).
Note: The wireless router has two slots to insert SIM cards. This enables customers to have up to two lines of service per wireless router.