Technical information

18
Created May 2008
Confidential and proprietary information of T-Mobile USA
NOT FOR CUSTOMER DISTRIBUTION (Sales Only)
19
We have a lot of power 7.
outages.
Consider purchasing a Universal Power Supply (UPS), or if there are more devices that require power, a backup
generator.
Universal power supplies
Price ranges: $30-$700•
Backup power: A couple minutes to hours.•
Purchase location: any ofce supply store (e.g., Staples, Costco) •
How to use: plug all power cords into it, including modem, wireless router, and cordless phones.•
APC is an example of a UPS manufacturer. They have an online calculator to determine a compatible UPS: http://
www.apcc.com/tools/ups_selector/index.cfm
Backup power will not be an option if the service from your ISP is interrupted.
You can also consider keeping your current home phone line, but change to your landline company’s “basic rate”.
Though never advertised, most landline companies offer very basic calling plans. Keep this line for emergency call-
ing and use your T-Mobile @Home line for all your regular calling needs.
I don’t want a mobile line 8.
with T-Mobile.
T-Mobile @Home is only available to customers who are T-Mobile wireless subscribers. The T-Mobile wireless phone
does not have to be a HotSpot-enabled phone.
I would like a discount 9.
for having a bundle with
T-Mobile, like Comcast
does.
You can have as many wireless routers as you like at home. Two possible scenarios for connecting the T-Mobile @
Home HiPort are:
Connect the new router directly to your modem and connect the previous router to one of the ports located on
•
the back. This method insures your voice calls always receive priority over other uses.
Connect the new wireless router to one of the ports on your existing wireless router•
The Setup CD will guide you through adding the T-Mobile @Home HiPort™ to your current setup.
I don’t have a computer 10.
to use for Setup.
The CD is recommended as it will help with the cabling steps and conguration. If you don’t have a computer, you
can still set it up manually. Basic cabling steps can be found on the poster included with the T-Mobile @Home
HiPort™.
A computer is necessary to congure router settings such as the network name, security, and channel. Without your
computer your network will remain open and not encrypted.
My intercom requires a 11.
landline.
This depends on the intercom and wiring used by the building. Some systems will allow mobile phones and VoIP
home phones to be connected to their intercom. These are typically the ones that are connected to an outside tele-
phone line.
I’m currently using an-12.
other VoIP service. How
does T Mobile @Home
compare?
VoIP services can be expensive when compared to T Mobile @Home. They can also have poor audio quality. What
are you currently paying each month for your current service?
I have to buy a wireless 13.
router? That sounds
expensive.
By eliminating the cost of your landline, you will more than offset the initial purchase of T Mobile @Home. On aver-
age, customers save over $50 a month.
Using a wireless router 14.
sounds too complicated.
The T-Mobile @Home HiPort ™ includes an easy-to-use Setup CD that will have you quickly up and running. In the
unlikely event you need help, our award-winning Technical Care team is available by phone.
I’m afraid the service will 15.
not be as reliable as my
landline.
The T-Mobile @Home HiPort ™ will provide you with top-quality service and includes a full one-year warranty to
ensure trouble-free operation.
I don’t trust cordless 16.
phones.
T Mobile @Home works with most standard corded (touch-tone) phones.