Technical information

14
Created May 2008
Confidential and proprietary information of T-Mobile USA
NOT FOR CUSTOMER DISTRIBUTION (Sales Only)
15
Question Response
What mobile rate plans are not eligible for the T
Mobile @Home services?
At this time, T Mobile @Home services are not available on the following plans:•
Postpaid single line plans under $39.99•
Postpaid FamilyTime plans under $49.99•
Control plans: FlexPay, Prepaid, SmartAccess, kidConnect•
Some older price plans (for internal employees; see StreamLine for full eligibility list) •
Which T Mobile services are available? T-Mobile offers CallerTunes, so your friends and family can hear your favorite song when they
call you. You will also have 4-1-1 calling and discounted calling to Canada and Mexico. As with
any home phone, text messaging, picture messaging, games, ringtones, wallpaper, and t-zones
are unavailable.
Can I place my T Mobile @Home SIM card into a
mobile phone?
Yes, but all nationwide calls from the mobile phone may incur unexpected charges (e.g., $0.40/
minute).
What about T-Mobile’s mobile-to-mobile calling? If your mobile phone has this feature, calls made to your T Mobile @Home phone are counted
as unlimited mobile-to-mobile minutes. Keep in mind that all calls made or received by you us-
ing your T-Mobile @Home service are already unlimited.
Can I drop my current phone line and keep my DSL
Internet service?
Most DSL providers offer stand-alone DSL service. Customers should call their DSL provider
and request to have their phone and DSL lines be separated, also known as dry-loop DSL.
Question Response
How is T Mobile @Home different from Unlimited
HotSpot Calling for HotSpot-enabled phones?
T-Mobile @Home enables your home phone to make unlimited nationwide calling using the •
T-Mobile @Home HiPort™ and your broadband Internet connection.
Unlimited HotSpot Calling is a service that allows HotSpot-enabled phones to make un-•
limited nationwide calling using a broadband Internet connection. With Unlimited HotSpot
Calling, you also get unlimited calling at any US T Mobile HotSpot location.
Can I have both T Mobile @Home and Unlimited
HotSpot Calling for HotSpot-enabled phones?
Yes. T-Mobile @Home HiPort™ handles both, for up to any combination of ve lines. Of course,
you have to have a separate line of service for each T-Mobile @Home and Unlimited HotSpot
Calling line.
Rate Plan Requirements
Unlimited HotSpot Calling