User's Manual

What’s in the box
Your telephone package contains the following
items. Save your sales receipt and original
packaging in the event warranty service is
necessary.
Telephone base overview
1 – Audio Assist
• Enhance the clarity and loudness of the caller’s
voice during message playback.
2 – /FIND HANDSET
• Page all handsets and pendants when idle.
3 – p/VOL and q/VOL
• Adjust the listening volume during message
playback.
• Adjust the base ringer volume while idle.
4 – Message window
• Show the number of messages, and the other
information of the answering system or telephone
base.
X/DELETE
• Delete the playing message.
• Press twice to delete all old messages.
/REPEAT
• Repeat a message.
• Press twice to play the previous message.
/SKIP
• Skip to the next message.
/PLAY/STOP
• Play messages.
• Stop playing messages.
5 – IN USE light
• On when the phone is in use or the answering
system is answering an incoming call.
• On when a device is being registered.
• Flashes when devices are being deregistered.
• Flashes when another telephone on the same line
is in use.
6 – SLOW
• Press to slow down the message playback.
7 – Charging pole
8 – Speakerphone
9 – /ANS ON/OFF
• Turn on or off the answering system.
10 – Visual ringer indicator
• Flashes when the telephone base is ringing.
Handset overview
1 – Visual ringer indicator
• Flashes when the handset is ringing.
2 – Handset earpiece
3 – LCD display
4 –
• Show the menu.
• While in a menu, press to select an item, or save
an entry or setting.
5 – /CANCEL
• Hang up a call.
• Return to the previous menu or idle mode without
making changes.
• Delete digits while predialing.
• Silence the handset ringer temporarily while the
phone is ringing.
• Erase the missed call indicator while the handset
is not in use.
6 –
• Turn on or off the quiet mode.
• Show other dialing options when reviewing a caller
ID log entry.
• Silence the handset ringer temporarily while the
phone is ringing.
7 –
• Enhance the clarity and loudness of the caller’s
voice during a call.
8 –
• Mute the microphone during a call.
• Silence the handset ringer temporarily while the
phone is ringing.
• Delete the displayed entry while reviewing the
phonebook, caller ID log or redial list.
• Delete digits or characters when entering numbers
or names.
9 – Microphone
10 –
• Make or answer a call using the handset
speakerphone.
• Switch between the handset speakerphone and
the handset earpiece during a call.
11 –
• Switch to tone dialing temporarily during a call.
• Switch between upper case and lower case while
entering characters.
12 –
• Enter space character during text editing.
13 –
• Press repeatedly to add or remove 1 in front of the
caller ID log entry before dialing or saving it to the
phonebook.
• Set or dial your voicemail number.
14 – /FLASH
• Make or answer a call.
• Answer an incoming call when you receive a call
waiting alert.
15 –
• Review the redial list.
• Insert a dialing pause while dialing or entering
numbers into the phonebook.
16 – and
• Review the phonebook or caller ID log when the
telephone is not in use.
• Scroll up or down while in a menu, or in the
phonebook, caller ID log or redial list.
• Move the cursor to the left or right when entering
numbers or names.
17 – CHARGE light
• On when the handset is charging.
18 – Speakerphone
19 – Battery compartment cover
20 – VOL+ and VOL-
• Adjust the listening volume during a call or
message playback.
• Adjust the handset volume while idle
Pendant overview
1 – Pendant status light
• Stays solid red when the pendant is charging.
• Flashes red when the pendant is in low battery.
• Stays solid green when the pendant is fully
charged.
• Flashes red and green when the base is paging the
pendant.
• Flashes quickly in red and green during pendant
registration.
• Flashes orange three times when the pendant is
not registered.
2 – VOICE
• Press to use the voice command feature.
3 – Speakerphone
4 –
• Answer or end a call.
5 – Microphone
6 – 1
• Press to call speed dial 1.
7 – VOL- and VOL+
• Adjust the listening volume during a call or
message playback.
• Adjust the pendant ringer volume while in idle
mode.
8 – VOICE
• Press to use the voice command feature.
9 – 2
• Press to call speed dial 2.
10 – ON and OFF switch
• Switch to turn the pendant on or off.
11 – Slot for pendant lanyard
Display icons overview
The battery icon flashes when the
battery is low and needs charging.
The battery icon animates when the
battery is charging.
The battery icon becomes solid when
the battery is fully charged.
The handset speakerphone is in use.
The handset ringer is turned off.
There are new voicemail received
from your telephone service provider.
NEW
There are new caller ID log entries.
ANS ON
The answering system is turned on.
There are new messages in the
answering system.
1/13
The message number currently
playing and total number of new/old
messages recorded.
MUTE
The handset microphone is muted.
AUDIO
ASSIST
The handset Audio Assist® feature
is on.
ECO
The ECO mode activates
automatically to reduce power
consumption whenever the handset is
synchronized with the telephone base.
Telephone base lights overview
Visual ringer
indicator
Flashes when the telephone base is
ringing.
IN USE
• On when the telephone line is in
use.
• On when the answering system is
answering a call.
• On when you are registering a
handset or pendant.
• Flashes when another telephone
sharing the same line is in use.
• Flashes when you are deregistering
all devices.
/ANS ON/
OFF
On when the answering system is
turned on.
Handset lights overview
Visual ringer
indicator
Flashes when the handset is ringing.
On when the handset speakerphone
is in use.
On when the handset is charging in
the telephone base or charger.
Pendant lights overview
Pendant
status light
• Stays solid red when the pendant
is charging.
• Flashes red when the pendant is in
low battery.
• Stays solid green when the
pendant is fully charged.
• Flashes red and green when the
base is paging the pendant.
• Flashes quickly in red and green
during pendant registration.
• Flashes orange three times when
the pendant is not registered.
Pendant
light (ring
around )
• On steady when the pendant is in
use.
• Flashes quickly when there is an
incoming call.
• Flashes twice every three seconds
when another telephone system
device is in use.
Connect
You can choose to connect the telephone base for
desktop usage or wall mounting.
NOTES
• Use only the adapters provided.
• Make sure the electrical outlets are not controlled by
wall switches.
• The adapters are intended to be correctly oriented in
a vertical or floor mount position. The prongs are not
designed to hold the plug in place if it is plugged into
a ceiling, under-the-table or cabinet outlet.
TIP
• If you subscribe to digital subscriber line (DSL)
high-speed Internet service through your telephone
line, make sure you install a DSL lter (not included)
between the telephone line cord and telephone wall
jack. Contact your DSL service provider for more
information.
Connect the telephone base
Connect the charger
Mount the telephone base
1. Connect the telephone line cord to the
telephone base. Route it through the wall
mount bracket, and then connect it to the wall
jack.
2. Align and place the wall mount bracket on the
standard wall plate.
3. Align and place the telephone base on the wall
mount bracket, and then connect the power
adapter.
Install and charge the battery
Install the battery
Install the battery as shown below.
NOTES
• Use only supplied battery.
• Charge the battery provided with this product only
in accordance with the instructions and limitations
specified in this manual.
• If the handset will not be used for a long time,
disconnect and remove the battery to prevent
possible leakage.
Charge the handset battery
Place the handset in the telephone base or the
charger to charge.
Once you have installed the battery, the handset
LCD display indicates the battery status (see the
following table).
NOTES
• For best performance, keep the handset in the
telephone base or charger when not in use.
• The battery is fully charged after 11 hours of
continuous charging.
• If you place the handset in the telephone base or the
charger without plugging in the battery, the screen
displays No battery.
Battery
indicators
Battery status Action
The screen
is blank, or
displays Place
in charger and
flashes.
The battery has
no or very little
charge. The
handset cannot
be used.
Charge without
interruption
(at least 30
minutes).
The screen
displays
Low battery
and flashes.
The battery has
enough charge
to be used for a
short time.
Charge without
interruption
(about 30
minutes).
The screen
displays
HANDSET X.
The battery is
charged.
To keep the
battery charged,
place it in the
telephone base
or charger when
not in use.
Charge the pendant battery
Switch on the pendant, and then place it in the
pendant charger to charge.
The pendant status light indicates the battery
status (see the following table).
NOTES
• For best performance, keep the pendant in the
pendant charger when not in use.
• The battery is fully charged after 3 hours of
continuous charging.
Battery
indicators
Battery status Action
The pendant
status light
flashes red.
You hear “Low
battery” when
there is only
30 minutes talk
time left. You
hear an alert
tone every one
minute.
The battery
has very little
charge.
Charge without
interruption.
The pendant
status light is
solid red.
The battery has
enough charge
to be used for a
short time.
Charge without
interruption.
Battery backup
When there is a power failure, all handsets
display Put HS on base to power base. Put a
charged handset in the telephone base to back
up the telephone base power for some basic
phone operations for a short period of time.
During this period, you cannot use the answering
system. If you have a pendant, you cannot use its
voice command feature.
When a handset is put in the telephone base, it
displays Powering base... Don’t pick up. At this
time, use other handsets for some basic phone
operations. You may use the handset which is put
in the telephone base for making or answering
calls via the handset speakerphone, but do not
pick up the handset while using it.
NOTE
• When the cordless handset you put in the base does
not have enough charge to back up the telephone
base power, the handset displays Not enough batt
to power base.
Before use
After you install your telephone or power returns
following a power outage, the handset will prompt
you to set the date and time.
Set date and time
NOTE
• Make sure you set the date and time including the
year correctly; otherwise the answering system does
not announce the correct day of the week for your
recorded messages time stamp.
1. Use the dialing keys (0-9) to enter the month
(MM), date (DD) and year (YY). Then press
SELECT.
2. Use the dialing keys (0-9) to enter the hour
(HH) and minute (MM). Then press q or p to
choose AM or PM.
3. Press SELECT to save.
Check for dial tone
Press . If you hear a dial tone, the installation
is successful.
If you do not hear a dial tone:
• Make sure the installation procedures
described above are properly done.
• It may be a wiring problem. If you have
changed your telephone service to digital
service from a cable company or a VoIP
service provider, the telephone line may need
to be rewired to allow all existing telephone
jacks to work. Contact your cable/VoIP service
provider for more information.
Positioning your pendant
You can choose to wear the pendant with the
provided pendant lanyard, or carry the pendant
with the provided belt clip.
Use the pendant lanyard:
Pinch the end of the
lanyard and insert it into
the slot on the top of
the pendant.
Insert the one end
of the lanyard into
the other end of the
lanyard, and fasten it.
You can adjust the
length of the lanyard for
comfortable wearing.
Use the pendant belt clip:
Remove the necklace of the
pendant lanyard or the whole
pendant lanyard before you use
the pendant belt clip.
Push the pendant into the belt
clip until it clicks in place.
Operating range
This cordless telephone operates with the
maximum power allowed by the Federal
Communications Commission (FCC). Even
so, this handset and telephone base can
communicate over only a certain distance - which
can vary with the locations of the telephone base
and handset, the weather, and the layout of your
home or office.
When the handset is out of range, the handset
displays Out of range OR Base no power.
If there is a call while the handset is out of range,
it may not ring, or if it does ring, the call may not
connect well when you press . Move closer to
the telephone base, then press to answer the
call.
If the handset moves out of range during
a telephone conversation, there may be
interference. To improve reception, move closer to
the telephone base.
Congure your telephone
Use the handset menu
1. Press MENU when the phone is not in use.
2. Press or until the screen displays the
desired feature menu.
3. Press SELECT.
• To return to the previous menu, press
CANCEL.
• To return to idle mode, press and hold
CANCEL.
Set language
The LCD language is preset to English. You can
select English, French or Spanish to be used in all
screen displays.
1. Press MENU when the handset is not in use.
2. Scroll to Settings, then press SELECT twice.
3. Scroll to choose English, Français or
Español.
4. Press SELECT twice to save your setting.
Set date and time
NOTE
• Make sure you set the date and time including the
year correctly; otherwise the answering system does
not announce the correct day of the week for your
recorded messages time stamp.
1. Press MENU on the handset when not in use.
2. Scroll to Set date/time and then press
SELECT.
3. Use the dialing keys (0-9) to enter the month
(MM), date (DD) and year (YY). Then press
SELECT.
4. Use the dialing keys (0-9) to enter the hour
(HH) and minute (MM). Then press q or p to
choose AM or PM.
5. Press SELECT.
Caller ID announce
The caller ID announce feature lets you know
who’s calling without having to look at the
display. When you have an incoming call, the
handset and/or the telephone base speaks “Call
from...” and the name of the caller based on the
phonebook or caller ID information. If the caller’s
name is private or unknown, the phone number
up to the last 11 digits will be announced. If the
caller’s phone number is also private or unknown,
no information will be announced.
1. Press MENU on the handset when not in use.
2. Press q or p to choose Annc Caller ID and
then press SELECT.
3. Press q or p to choose a desired option and
then press SELECT.
4. Press q or p to choose On or OFF, and then
press SELECT.
NOTE
• To use the caller ID announce feature, you must
subscribe to caller ID service from your telephone
service provider.
Talking digit
You can select the volume or turn off the audible
spoken tone that is spoken when you press the
dialing key during predialing.
1. Press MENU on the handset when not in use.
2. Press q or p to choose Settings and then
press SELECT.
3. Press q or p to choose Talking Digit and
then press SELECT.
4. Press q or p to sample each volume level,
and then press SELECT.
Happy message
Happy messages are pendant greeting
messages. It will occur when you pick up the
pendant in the morning (between 4:30 am and
9:00 am), place the pendant on its charger at
night (between 8:00 pm and 11:00 pm), or after
using the voice command feature.
The default setting is On.
1. Press MENU on the handset when not in use.
2. Press q or p to choose Pendant and then
press SELECT.
3. Press q or p to choose Happy message and
then press SELECT.
4. Press q or p to choose On or OFF, and then
press SELECT.
Temporary tone dialing
If you have pulse (rotary) service only, you can
switch from pulse to touch-tone dialing temporarily
during a call.
1. During a call, press TONE .
2. Use the dialing keys to enter the relevant
number. The telephone sends touch-tone
signals. It automatically returns to pulse dialing
mode after you end the call.
Speed dial
There are two speed dial keys, 1 and 2, on the
pendant. Use a handset to store two contacts
that you may need to call them more often or right
away.
Assign or edit a speed dial entry
1. Press MENU when the handset is not in use.
2. Press q or p to scroll to Pendant then press
SELECT.
3. Press q or p to scroll to Memory 1 or
Memory 2 and then press SELECT.
4. Use the dialing keys to enter the number.
5. Press SELECT to move on to enter the name.
6. Use the dialing keys to enter the name.
Additional key presses show other characters
of that particular key.
7. Press SELECT to save.
While entering names and numbers, you can:
• Press DELETE to backspace and erase a digit
or character.
• Press and hold DELETE to erase the entire
entry.
• Press q or p to move the cursor to the left or
right.
• Press and hold PAUSE to insert a dialing
pause (for entering numbers only).
• Press 0 to add a space (for entering names
only).
Dial a speed dial number
• Press 1 or 2 on the pendant to dial the
corresponding speed dial number.
Telephone operations
Make a call
• Press or on the handset, and then dial
the telephone number.
• Press 1 or 2 on the pendant to dial the
corresponding speed dial number.
Answer a call
• Press or any of the dialing key on the
handset.
• Press on the pendant.
End a call:
• Press OFF or place the handset back in the
telephone base or charger.
• Press or place the pendant back in the
pendant charger.
Volume
• During a call, press VOL- or VOL+ to adjust
the listening volume.
Mute
The mute function allows you to hear the other party
but the other party cannot hear you.
1. During a call, press MUTE. The handset
displays Muted briefly and MUTE icon until the
mute function is turned off.
2. Press MUTE again to resume the conversation.
The handset displays Microphone On briefly.
Join a call in progress
You can use up to four handsets and pendants at
a time on an outside call.
To join a call with a handset:
• When a handset is already on a call, press
or to join the call.
• To exit the call, press OFF or place the handset
in the telephone base or charger.
To join a call with a pendant:
• Press to join a call.
• To exit the call, press or place the pendant
in the pendant charger.
Call waiting
When you subscribe to call waiting service from
your telephone service provider, you hear an alert
tone if there is an incoming call while you are
already on a call.
• Press FLASH to put the current call on hold
and take the new call.
• Press FLASH at any time to switch back and
forth between calls.
Transfer a call
While on an outside call, you can transfer the call
from one handset to another system device.
1. During a call, press MENU.
2. Press q or p to choose Transfer and then
press SELECT.
• If you have two or more handsets and
pendants, press q or p to choose a
desired device and then press SELECT.
3. To answer on the destination handset, press
, or any dialing key.
-OR-
To answer the call on the pendant, press .
Find handset
Use this feature to find all system handsets and
pendants.
To start paging:
• Press /FIND HANDSET on the right side of
the telephone base when not in use. All idle
handsets and pendants ring, and the handsets
display ** Paging **.
To end paging:
• Press /FIND HANDSET at the telephone
base.
-OR-
• Press , OFF, or any of the dialing key
on the handset, or place the handset in the
telephone base or charger.
-OR-
• Press on the pendant.
NOTE
• Press MUTE on a handset or press VOL- on a
pendant to turn off the ringer temporarily. Paging
tone continues on the other handset and pendant.
Redial list
Each handset stores the last 10 telephone
numbers dialed. When there are already 10
entries, the oldest entry is deleted to make room
for the new entry.
Review and dial a redial list entry
1. Press REDIAL when the handset is not in use.
2. Press q, p or REDIAL repeatedly until the
desired entry displays.
3. Press or to dial.
Delete a redial list entry
• When the desired redial entry displays, press
DELETE.
Intercom
Use the intercom feature for conversations
between two system devices.
1. Press MENU, then press q or p to scroll to
Intercom and then press SELECT.
• If you have two or more handsets and
pendants, press q or p to choose a
desired device and then press SELECT.
2. To answer the intercom call on the destination
handset, press , or any dialing key.
-OR-
To answer the call on the pendant, press .
3. To end the intercom call, press OFF or place
the handset back in the telephone base or
charger.
-OR-
To end the intercom call on the pendant, press
or place the pendant back in the pendant
charger.
Answer an incoming call during an intercom
call
When you receive an outside call during an
intercom call, there is an alert tone.
• To answer the outside call, press . The
intercom call ends automatically.
• To end the intercom call without answering
the outside call, press OFF. The telephone
continues to ring.
Phonebook
The phonebook can store up to 50 entries, which
are shared by all handsets. Each entry may
consist of a telephone number up to 30 digits, and
a name up to 15 characters.
Add a phonebook entry
1. Enter the number when the phone is not in use.
Press SELECT, then go to Step 3.
-OR-
Press MENU when the phone is not in use,
then press or to scroll to Phonebook and
press SELECT. Press or to scroll to Add
contact, and then ress SELECT.
2. Use the dialing keys to enter the number.
-OR-
Copy a number from the redial list by pressing
REDIAL and then press q, p or REDIAL
repeatedly to select a number. Press SELECT
to copy the number.
3. Press SELECT to move on to enter the name.
4. Use the dialing keys to enter the name.
Additional key presses show other characters
of that particular key.
5. Press SELECT to save.
While entering names and numbers, you can:
• Press DELETE to backspace and erase a digit
or character.
• Press and hold DELETE to erase the entire
entry.
• Press q or p to move the cursor to the left or
right.
• Press and hold PAUSE to insert a dialing
pause (for entering numbers only).
• Press 0 to add a space (for entering names
only).
Review a phonebook entry
Entries are sorted alphabetically.
1. Press when the phone is not in use.
2. Scroll to browse through the phonebook, or use
the dialing keys to start a name search.
Delete a phonebook entry
1. When the desired entry displays, press
DELETE.
2. When the handset displays Delete contact?,
press SELECT.
Edit a phonebook entry
1. When the desired entry displays, press
SELECT.
2. Use the dialing keys to edit the number, then
press SELECT.
3. Use the dialing keys to edit the name, then
press SELECT.
Dial a phonebook entry
• When the desired entry appears, press or
to dial.
Abridged user’s manual
The ENERGY STAR
®
program
(www.energystar.gov)
recognizes and encourages
the use of products that save
energy and help protect our
environment. We are proud
to mark this product with
the ENERGY STAR
®
label
indicating it meets the latest
energy efficiency guidelines.
Telephones identified with this
logo have reduced noise and
interference when used with most
T-coil equipped hearing aids and
cochlear implants. The TIA-1083
Compliant Logo is a trademark of
the Telecommunications Industry
Association. Used under license.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
Congratulations
on purchasing your new VTech product. Before
using this telephone, please read Important
safety instructions.
This abridged user’s manual provides you with
basic installation and use instructions. A limited
set of features are described in abbreviated form.
Please refer to the online user’s manual for a full
set of installation and operation instructions at
www.vtechphones.com.
BC
SN6187
VTech CareLIne™
Go to www.vtechphones.com
to register your product for
enhanced warranty support and
latest VTech product news.
Quick start
guide
Abridged
user’s
manual
Important
safety
instructions
V
O
L
VOICE
VOICE
a
b
c
d
e
f
g
h
i
j
k
VOICE
DSL Filter
A
DSL Filter
DSL Filter
DSL Filter
THIS SIDE UP
THIS SIDE UP
Handset control key panel: