SIP Contemporary Series CTM-S2415 SIP Contemporary Cordless 1-line Hotel Phone CTM-S2415HC SIP Contemporary Cordless 1-line Accessory Handset and Charger Master User ‘s Guide
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. power cord. Do not install this product where the cord may be walked on. 2.
• If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 20. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the user’s manual. CAUTIONS 16.
Instructions de sécurité importantes Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d'incendie, d'électrocution et de blessure, notamment les suivantes : 1. Ce produit doit être installé par un technicien qualifié. 2. Ce produit ne doit être connecté qu'à l'équipement hôte et jamais directement au réseau tel que le réseau téléphonique public commuté (RTPC) ou les services téléphoniques classiques (POTS). 3.
17. Ne placez le combiné de votre téléphone près de votre oreille que lorsqu'il est en mode de conversation normal. • Si le produit est tombé et que le socle du téléphone et/ou le combiné ont été endommagés. 19. Utilisez uniquement le cordon d'alimentation et les piles indiqués dans ce manuel. Ne jetez pas les piles au feu. Elles risquent d'exploser. Vérifiez auprès des autorités locales les éventuelles instructions spéciales d'élimination. • Si le produit présente un changement distinct de performance.
Table of contents Important safety instructions 2 Instructions de sécurité importantes Parts check list 7 Telephone layout 8 Disclaimer and Limitation of Liability Technical specification 4 SIP Contemporary Cordless Accessory Handset & Charging Stand - CTM-S2415HC 32 SIP Contemporary Cordless 1-line CTM-S2415HC Charging Stand 9 9 SIP Contemporary Cordless 1-line CTM-S2415 9 SIP Contemporary Cordless 1-line Accessory Handset & Charging stand - CTM-S2415HC 13 Set up 14 SIP Contemporary Cordless 1-lin
SIP Contemporary cordless 1-line accessory handset & charger CTM-S2415HC THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : BT183342/BT283342 (2.4V 400mAh Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINÉRER OU PERCER LES PILES. Made in China / Fabriqué en chine CR1535 EN - 7 THIS SIDE UP / CE CÔTÉ VERS LE HAUT Battery Pack / Bloc-piles : BT183342/BT283342 (2.4V 400mAh Ni-MH) WARNING / AVERTISSEMENT : DO NOT BURN OR PUNCTURE BATTERIES.
Telephone layout SIP Contemporary Cordless 1-line CTM-S2415 6 14 7 15 1 8 2 9 3 4 10 5 11 12 13 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 FLASH/TALK OFF Numeric dial keys SPEAKER Speed dial keys Programmable key #1 Programmable key #2 Handset earpiece VOLUME +/EMERGENCY HOLD MUTE MESSAGES Low Battery LED Microphone Speakerphone MESSAGE WAITING LED EN - 8 MESSAGE WAITING LED Wall mount clip VOLUME +/SPEAKER CHARGE LED Speed dial keys FIND HS (FIND HANDSET)
Installation SIP Contemporary Cordless 1-line CTM-S2415 Installation option - install base stand for desktop To mount the base stand 1. Align the grooves with the base stand. 2. Slide down to secure the stand. 1 2 Charging poles CHARGE LED To unmount the base stand Simply slide up and lift the telephone base from the base stand.
Telephone base installation The telephone comes ready for desktop use. 1. Install the telephone base as shown below. •The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the telephone base when not in use. 4. Press SPEAKER on the telephone base. Listen for a dial tone, and then press SPEAKER again to hang up. Note • The dial tone will not be played if the SIP account used by this phone cannot be registered. • The adapter sold separately.
To mount the telephone base on the wall 1. Unmount the base stand. Put the cordless handset aside. On the telephone base, press the wall mount clip upward and rotate a half turn (180°). Slide back the clip. •It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the cordless handset when the phone is mounted on the wall. 2. Install the telephone base as shown. Note • The adapter is sold separately. 3.
Replace a handset battery installation The handset battery is pre-installed. To replace the handset battery, follow as shown below. 1. Use a narrow object to pry open the screw cover and remove the screw with cross head screwdriver. Then, insert a 5 mm standard flat head screwdriver in the provided slot and gently open the handset cover. 4.
Charger base installation The telephone comes ready for desktop use. Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. 1. Install the charger base as shown below.
Set up SIP Contemporary Cordless 1-line - CTM-S2415 Default settings are indicated by asterisks (*).
Answer a call using the telephone base SIP Contemporary Cordless 1-lineCTM-S2415 SIP Contemporary Cordless Accessory Handset & Charging stand CTM-S2415HC On the telephone base, press Using the cordless handset and the telephone base On the cordless handset, press FLASH/TALK or / SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the cordless handset to dial a programmed number. The cordless handset and the telephone base cannot be used on the same call.
•To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press FLASH/TALK or / SPEAKER on the cordless handset. Adjust the ringer volume of the telephone base •To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the cordless handset from the telephone base. Ringer volume of the telephone base can be adjusted.
Message waiting indicator English When a voice message is received, the MESSAGE WAITING LED on the telephone base flashes. Play messages Press MESSAGES in idle mode to play messages. Hold To place a call on hold: During a call, press the HOLD key at the cordless handset.
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question Suggestion •Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). •Make sure the battery is installed and charged correctly (page 13).
Suggestion •Try all the above suggestions. •The Cat-5 network cable may be defective. Install a new Cat-5 network cable. •Make sure your network is providing Power over Ethernet (PoE). There is no dial tone. •Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If there is no dial tone on this telephone either, the problem is in your wiring or network server. Check your SIP server settings and refer to the SIP Phone Configuration Guide for details.
Question Suggestion •Make sure your network is providing Power over Ethernet (PoE). •Make sure the initialization and system registration process completes (pages 10 and 13). •If there is an error during the initialization and system registration process, the / SPEAKER key flashes twice every second. Disconnect the Cat-5 network cable from the network wall jack and connect it back into the network wall jack with Power over Ethernet (PoE) to start the initialization and system registration process again.
Suggestion •Clean the charging contacts on the cordless handset, telephone base, charging base and/or charging stand each month with a pencil eraser or a dry non-abrasive fabric. The CHARGE LED is off. •Make sure the Cat-5 network cable is plugged in correctly and securely. •Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. •Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
Question Suggestion •Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). •Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details. •Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If the other SIP telephone has the same problem, the problem is in the wiring or network server.
Suggestion I hear noise on the cordless handset and the keys do not work. •Make sure the Cat-5 network cable is plugged in correctly and securely. •Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in. •If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the following (in the order listed): 1. Disconnect the power to the telephone base. Common cure for electronic equipment. 2.
Appendix VTech Hospitality Limited Warranty Program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product’s operating instructions.
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase; or 8.
Appendix If the handset moves out of range during a telephone conversation, there may be interference. Precautions for users of implanted cardiac pacemakers To improve reception, move closer to the telephone base. Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
The RBRC® seal The RBRC® seal on the nickelmetal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAKXNANXXXX. This identifier must be provided to your telephone service provider upon request.
This product can only be connected to the host equipment and never directly to the network. Industry Canada This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Appendix When the phone fails to enter this mode, repeat Step 1 through Step 2 above. Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode in CTM-S2415 & CTM-2415HC: 1. Remove the plastic cover, sliding the base power switch to the off position. To deactivate the energy-saving charging mode: Move the base power switch and handset power tact-switch back to the on position.
Disclaimer and Limitation of Liability Taking care of your telephone VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc.
Technical specification SIP Contemporary Cordless 1-line - CTM-S2415 SIP Contemporary Cordless Accessory Handset & Charging Stand - CTM-S2415HC Frequency control Transmit frequency Channels Nominal effective range Power requirement Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-198.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 2.
Join a call 16 L B Limited Warranty 24 Battery 3, 12, 13, 20, 23, 26, 27, 30, 31, 32 Listening volume 16 Battery charging 13, 30 C M Mute 16 Call waiting 16 Cardiac pacemakers 26 P Place a call 15 D Deregistration, Handset 13 R Receive a call 15 E Redial 16 End a call 15 Registration, Handset 13 Ringer tone 14 F Ringer volume 16 FCC, ACTA and IC regulations 27 S H Share a call 16 Handset battery 10 Speakerphone 14 Handset battery installation 10 Handset Deregistration 13 T Handset R
Specifications are subject to change without notice. Copyright © 2020 VTech Telecommunications, Inc. All rights reserved. 10/20.
