Analog Contemporary Series Master User Guide (EU version) Models: Analog corded lobby hotel telephone - A2100, Analog corded 1-line hotel telephone - A2210, Analog corded 2-line hotel telephone - A2220, Analog corded trimstyle hotel telephone - A2310, Analog cordless 1-line hotel telephone - A2410/CTM-A2411/CTM-A2411-BATT, Analog cordless 2-line hotel telephone - A2420/CTM-A2421/CTM-A2421-BATT, Analog corded/cordless 1-line hotel telephone - CTM-A2510, Analog cordless charging base - C4000/C4001, Analog cor
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS). 3. Read and understand all instructions. 4.
Table of contents Parts checklist...............................................................................................................................1 Telephone layout...........................................................................................................................5 Analog corded lobby - A2100..........................................................................................................5 Analog corded 1-line - A2210..............................................
Parts checklist Parts checklist Items contained in the respective telephone package: Model name Model number Parts included Analog corded A2100 lobby Telephone base with faceplate and overlay Corded handset Mounting bracket Telephone line cord Telephone base with faceplate and overlay Corded handset Mounting bracket Telephone line cord Telephone base with faceplate and overlay Corded handset Mounting bracket Telephone line cord Telephone base with faceplate and overlay Corded handset Mount
Parts checklist Items contained in the respective telephone package: Model name Model number Parts included BY 1021 Analog A2420 cordless 2-line Telephone base with Cordless Mounting Battery Screw Power adapter Telephone with RJ-45 cord line cord faceplate and overlay handset bracket BY 1021 Analog CTM-A2421 cordless 2-line Telephone base with faceplate and overlay Power adapter with RJ-45 cord Cordless handset Mounting bracket Battery Screws (2) Mounting bracket Batteries (2) Telephone line c
Parts checklist Parts checklist Items contained in the respective telephone package: Model name Model number Parts included Analog C4010 cordless charging stand Charging stand Power adapter with RJ-45 cord Charging stand Power adapter Analog C4011 cordless charging stand C4100 Analog cordless 1-line accessory handset CTM-C4101 Analog cordless 2-line accessory handset C4200 Analog cordless 2-line accessory handset CTM-C4201 BY 1021 Analog cordless 1-line accessory handset Cordless handset
Parts checklist Use only the provided battery and power adapter. A2410/A2420 Battery CTM-A2411/CTM-A2421 Base power adapter AAA x 2 2.4V 550mAh NiMH Battery Base power adapter AAA x 2 CTM-A2411-BATT/ CTM-A2421-BATT Battery Base power adapter CTM-A241P/ CTM-A242P Base power adapter AAA x 4 6VDC 600mA RJ-45 2.
Telephone layout Analog corded lobby - A2100 Switch hook Wall mount clip RINGER VOL +/VOLUME -/VOLUME Telephone layout DATA port
Telephone layout Analog corded 1-line - A2210 MESSAGE WAITING LED DATA port Switch hook Wall mount clip Sticker covering jumpers RINGER VOL Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/VOLUME -/VOLUME /SPEAKER HOLD
Telephone layout Analog corded 2-line - A2220 MESSAGE WAITING LED DATA port Wall mount clip Sticker covering jumpers RINGER VOL Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) FLASH MUTE +/VOLUME -/VOLUME /SPEAKER LINE 1 LINE 2 CONF HOLD NOTE: Make sure LINE 1 is connected to maintain normal telephone operation.
Telephone layout Analog corded trimstyle - A2310 MESSAGE WAITING LED FAX/DATA port Switch hook Wall mount clip -/VOLUME/+ MUTE MUTE LED FLASH RINGER VOL
Telephone layout Analog cordless 1-line - A2410 MESSAGE WAITING LED DATA port Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) INT REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED IN USE LED -/VOLUME/+ MESSAGE WAITING LED TALK REDIAL HOLD /SPEAKER MUTE OFF FLASH INTERCOM LOW BATTERY LED Telephone layout Wall mount clip
Telephone layout Analog cordless 1-line - CTM-A2411/CTM-A2411-BATT MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED IN USE LED -/VOLUME/+ MESSAGE WAITING LED TALK FLASH /SPEAKER MESSAGES LOW BATTERY LED 10 HOLD OFF REDIAL MUTE Speed Dial keys
Telephone layout Analog cordless 1-line accessory Petite - CTM-A241P MESSAGE WAITING LED Wall mount clip Speed Dial keys /USB CHARGE ONLY (USB port for charging only) FLASH +/VOLUME -/VOLUME RINGER VOL MUTE IN USE light HOLD Speed Dial key 11 Telephone layout Switch hook
Telephone layout Analog cordless 2-line - A2420 MESSAGE WAITING LED DATA port Wall mount clip Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) INT REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED LINE 1 LINE 2 CONF -/VOLUME/+ MESSAGE WAITING LED LINE 1 CONF /SPEAKER INTERCOM LINE 2 HOLD MUTE OFF FLASH REDIAL LOW BATTERY LED 12
Telephone layout Analog cordless 2-line - CTM-A2421/CTM-A2421-BATT MESSAGE WAITING LED DATA port Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FLASH /FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CHARGE LED LINE 1 LINE 2 CONF -/VOLUME/+ MESSAGE WAITING LED LINE 1 FLASH /SPEAKER MESSAGES LOW BATTERY LED 13 LINE 2 CONF OFF HOLD REDIAL MUTE Speed Dial keys Telephone layout Wall mount clip
Telephone layout Analog cordless 2-line accessory Petite - CTM-A242P MESSAGE WAITING LED Switch hook Wall mount clip Speed Dial keys /USB CHARGE ONLY (USB port for charging only) FLASH +/VOLUME Speed Dial key -/VOLUME RINGER VOL MUTE LINE 1 HOLD LINE 2 CONF 14
Telephone layout Analog corded/cordless 1-line - CTM-A2510 MESSAGE WAITING LED DATA port Speed Dial keys PAUSE (recessed key) PROGRAM (recessed key) Speed Dial key REDIAL FIND HANDSET MUTE +/VOLUME -/VOLUME /SPEAKER FLASH HOLD IN USE LED -/VOLUME/+ MESSAGE WAITING LED TALK FLASH HOLD OFF REDIAL MUTE Speed Dial keys /SPEAKER MESSAGES LOW BATTERY LED CHARGE LED 15 Telephone layout Wall mount clip
Telephone layout Analog cordless charging base - C4000/C4001 Wall mount clip CHARGE LED 16
Telephone layout Analog cordless charging stand - C4010/C4011 Telephone layout CHARGE LED 17
Telephone layout Analog cordless 1-line accessory handset - C4100 -/VOLUME/+ MESSAGE WAITING LED TALK REDIAL HOLD /SPEAKER MUTE OFF FLASH INTERCOM LOW BATTERY LED 18
Telephone layout Analog cordless 1-line accessory handset - CTM-C4101 TALK FLASH /SPEAKER MESSAGES LOW BATTERY LED 19 HOLD OFF REDIAL MUTE Speed Dial keys Telephone layout -/VOLUME/+ MESSAGE WAITING LED
Telephone layout Analog cordless 1-line accessory handset and charger bundle - CTM-A241HS -/VOLUME/+ MESSAGE WAITING LED TALK REDIAL HOLD /SPEAKER MUTE OFF FLASH INTERCOM LOW BATTERY LED CHARGE LED 20
Telephone layout Analog cordless 1-line accessory handset with speed dials and charger bundle - CTM-A241SD TALK FLASH /SPEAKER MESSAGES LOW BATTERY LED CHARGE LED 21 HOLD OFF REDIAL MUTE Speed Dial keys Telephone layout -/VOLUME/+ MESSAGE WAITING LED
Telephone layout Analog cordless 2-line accessory handset - C4200 -/VOLUME/+ MESSAGE WAITING LED LINE 1 CONF /SPEAKER INTERCOM LINE 2 HOLD MUTE OFF FLASH REDIAL LOW BATTERY LED 22
Telephone layout Analog cordless 2-line accessory handset - CTM-C4201 LINE 1 FLASH /SPEAKER MESSAGES LOW BATTERY LED 23 LINE 2 CONF OFF HOLD REDIAL MUTE Speed Dial keys Telephone layout -/VOLUME/+ MESSAGE WAITING LED
Telephone layout Analog cordless 2-line accessory handset and charger bundle - CTM-A242HS -/VOLUME/+ MESSAGE WAITING LED LINE 1 CONF /SPEAKER INTERCOM LINE 2 HOLD MUTE OFF FLASH REDIAL LOW BATTERY LED CHARGE LED 24
Telephone layout Analog cordless 2-line accessory handset with speed dials and charger bundle - CTM-A242SD LINE 1 FLASH /SPEAKER MESSAGES LOW BATTERY LED CHARGE LED 25 LINE 2 CONF OFF HOLD REDIAL MUTE Speed Dial keys Telephone layout -/VOLUME/+ MESSAGE WAITING LED
Installation Analog corded lobby/1-line/2-line - A2100/A2210/A2220 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base. Coiled handset cord jack 2. Insert the tabs into the grooves to affix the mounting bracket in place. 3. Install the telephone base as shown below.
Installation Analog corded lobby/1-line/2-line - A2100/A2210/A2220 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
Installation Analog corded trimstyle - A2310 Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the telephone line cord to the telephone base and route along the wire duct. Wire duct Telephone line jack 2. Position the mounting bracket as shown.
Installation Analog corded trimstyle - A2310 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the charging base. This protruding edge holds the cordless handset when the phone is mounted on the wall. Protruding edge 2.
Installation Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Insert the tabs into the grooves to affix the mounting bracket in place. 2. Plug the power adapter into an electrical outlet not controlled by a wall switch.
Installation Analog cordless 1-line/2-line - A2410/CTM-A2411/A2420/CTM-A2421 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. 2. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
Installation Analog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATT Telephone base backup battery installation You can install a backup battery in the telephone base to guarantee continual operation during a power outage. The telephone base backup battery only supports complete operation for the telephone base and handset on line 1 during a power outage. You can buy rechargeable battery (BT264392/BT266342) for the telephone base.
Installation Analog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATT Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Insert the tabs into the grooves to affix the mounting bracket in place.
Installation Analog cordless 1-line/2-line - CTM-A2411-BATT/CTM-A2421-BATT Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the power adapter and telephone line cord. Disconnect the power cord from the telephone base. 2. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
Installation Analog cordless 1-line/2-line - A2410/A2420 Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Installation Analog cordless 1-line/2-line - A2410/A2420 Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets.
Installation Analog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT Handset battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3.
Installation Analog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT Handset registration To register a cordless handset to the telephone base: Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.
Installation Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Accessory Petite installation The telephone can be adapted to desktop use or mounted on a standard telephone wall plate. Installation option - desktop position 1. Turn the phone base over with the bottom side facing up. Connect the small end of the power adapter cord on the top of the phone. Power jack 2. Position the mounting bracket as shown.
Installation Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Installation option - converting from desktop to wall mount position To mount the phone on the wall: 1. Set aside the handset. On the phone cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the phone. This protruding edge holds the corded handset when the phone is mounted on the wall. Protruding edge 2.
Installation Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Accessory Petite registration To register an accessory Petite to a CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT/CTM-A2510 telephone base: When the telephone base is idle, press 123 and then press HOLD. The MESSAGE WAITING LED turns on for about 90 seconds. Press 123 and then HOLD on the accessory Petite, the MESSAGE WAITING LED on the accessory Petite turns on for 90 seconds.
Installation Analog corded/cordless 1-line - CTM-A2510 Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base. Coiled handset cord jack 2. Insert the tabs into the grooves to affix the mounting bracket in place. Electrical outlet not controlled by a wall switch 3.
Installation Analog corded/cordless 1-line - CTM-A2510 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall. Protruding edge 2.
Installation Analog corded/cordless 1-line - CTM-A2510 Handset battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then firmly push downward until all the tabs lock in the grooves.
Installation Analog corded/cordless 1-line - CTM-A2510 Handset registration When the telephone base is idle, press 123 on the telephone base and then press HOLD. The MESSAGE WAITING LED on the base turns on for about 90 seconds. Press 123 on the cordless handset and then press HOLD. The MESSAGE WAITING LED on the handset turns on for 90 seconds. When the registration process completes, you hear 3 rising beeps as confirmation.
Installation Analog corded/cordless 1-line - CTM-A2510 Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below.
Installation Analog cordless charging base - C4000 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to the charging base and route the cord out from the large eyelet on the mounting bracket. Power cord jack 2.
Installation Analog cordless charging base - C4001 Charging base installation The charging base can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the charging base over with the bottom side facing up. Position the mounting bracket as shown. Connect the power cord to the charging base and route the cord out from the large eyelet on the mounting bracket. Power cord jack 2.
Installation Analog cordless charging stand - C4010 Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below.
Installation Analog cordless charging stand - C4011/ CTM-A241HS/CTM-A241SD/CTM-A242HS/CTM-A242SD Charging stand installation The charging stand is designed for desktop use. Install the charging stand as shown below.
Installation Analog cordless 1-line/2-line accessory handset - C4100/C4200/CTM-A241HS/CTM-A242HS Handset battery installation Install the battery as shown below. 1. Gently lift the handset cover. Do not detach the speaker wires between the handset cover and the handset. 2. Plug the battery connector securely into the socket inside the handset battery compartment. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Installation Analog cordless 1-line/2-line accessory handset - C4100/C4200/CTM-A241HS/CTM-A242HS Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation. Each telephone base accommodates up to 4 cordless handsets.
Installation Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Handset battery installation Install the battery as shown below. 1. Plug the battery connector securely into the socket inside the handset battery compartment. 2. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 3.
Installation Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Handset registration To register a cordless handset to an A2410/A2420/CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT telephone base: Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base.
Telephone settings Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310 Default settings are indicated by asterisks (*).
Telephone settings Analog corded lobby/1-line/2-line/trimstyle - A2100/A2210/A2220/A2310 Voicemail voltage detection For 1-line and 2-line models (A2210 and A2220), there are 3 options to set the voicemail voltage detection on the telephone base. To disable the voicemail voltage detection: 1. Remove the faceplate and overlay if they are on the telephone base. Then remove the sticker Jumper on the telephone base. 2. Use a narrow object to unplug all the jumpers from the telephone base. 1 2 3 4 3.
Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Default settings are indicated by asterisks (*).
Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P Hold The call on hold timeout duration can be programmed from 01 to 99 minutes. Select 00 to disable the auto-release feature on call on hold.
Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P To set the voicemail voltage detection by the Siemens detection method: 1. Follow Step 1 to Step 6 in To disable the voicemail voltage detection above. 2.
Telephone settings Analog cordless 1-line/2-line - A2410/CTM-A2411/CTM-A2411-BATT/A2420/CTM-A2421/ CTM-A2421-BATT Analog corded/cordless 1-line - CTM-A2510 Analog cordless 1-line/2-line accessory handset - CTM-A241SD/CTM-A242SD/CTM-C4101/ CTM-C4201 Analog cordless 1-line/2-line accessory Petite - CTM-A241P/CTM-A242P To program a Speed Dial key on the cordless handset: 1. Remove the faceplate and overlay if they are on the telephone base. Then press the recessed PROGRAM key. 2.
Telephone operation Analog corded lobby - A2100 Receive a call The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer. Place a call Lift the corded handset and it automatically connects to the operator. Refer to your PABX user’s manual for automatic dialing. End a call Place the corded handset in the telephone base. Volume Listening volume and ringer volume can be adjusted from the telephone base.
Telephone operation Analog corded 1-line - A2210 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call When there is an incoming call, the telephone rings and the MESSAGE WAITING LED flashes. To answer a call using the corded handset: Lift the corded handset from the telephone base.
Telephone operation Analog corded 1-line - A2210 Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: 1. During a call, press HOLD on the telephone base to place that call on hold. The HOLD key flashes when the call is placed on hold. 2. To release the call from hold, press /SPEAKER, HOLD or lift the handset from the telephone base cradle.
Telephone operation Analog corded 2-line - A2220 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. NOTE: Make sure LINE 1 is connected to maintain normal telephone operation. Receive a call • • When there is a line 1 incoming call, the telephone rings. The MESSAGE WAITING LED and LINE 1 key flash.
Telephone operation Analog corded 2-line - A2220 Mute To mute the microphone: 1. During a call, press MUTE on the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off. Hold When a call is placed on hold, any parallel phone that tries to use the same phone line will take the call off hold and pick the call. To place a call on hold: 1.
Telephone operation Analog corded trimstyle - A2310 Receive a call When there is an incoming call, the telephone rings and the MESSAGE WAITING LED flashes. To answer a call: Lift the corded handset from the telephone base. Place a call Lift the corded handset from the telephone base. Listen for a dial tone and then dial the desired number. End a call Place the corded handset in the telephone base. Share a call During a call, parallel telephones (telephones on the same line) can join the call.
Telephone operation Analog cordless 1-line - A2410/CTM-A2411/CTM-A2411-BATT Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate.
Telephone operation Analog cordless 1-line - A2410/CTM-A2411/CTM-A2411-BATT Handset speakerphone During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode. Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the cordless handset: Press TALK or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Telephone operation Analog cordless 1-line - A2410/CTM-A2411/CTM-A2411-BATT Intercom (for A2410 only) Use this feature for conversations between two cordless handsets, or a cordless handset and the telephone base. To initiate an intercom call: • On the cordless handset, press INTERCOM when it is not in use. It beeps and the INTERCOM key illuminates. All destination cordless handsets (except the cordless handset on the telephone base) and the telephone base ring, and the INTERCOM/INT keys flash.
Telephone operation Analog cordless 1-line accessory Petite - CTM-A241P Receive a call When there is an incoming call, the telephone rings. The IN USE LED flashes. To answer a call: Lift the corded handset from the accessory phone base. The IN USE LED illuminates. Place a call Lift the corded handset. Listen for a dial tone and then dial the desired number, or press a Speed Dial key to dial a programmed number. The IN USE LED illuminates. End a call Place the corded handset back to the phone cradle.
Telephone operation Analog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATT Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the corresponding line keys on the cordless handset and the telephone base illuminate.
Telephone operation Analog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATT Speakerphone When the telephone is idle, press starting with line 1. /SPEAKER on the cordless handset or the telephone base. The first available line is selected, Redial The last dialed number on the cordless handset or telephone base is stored for 15 minutes. To redial the last dialed number from the handset or telephone base: Press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
Telephone operation Analog cordless 2-line - A2420/CTM-A2421/CTM-A2421-BATT To answer an intercom call: • Lift the cordless handset from the telephone base cradle, or press INTERCOM on the cordless handset. -OR• Press INT or /SPEAKER on the telephone base. To answer an incoming call during an intercom call: Press the flashing line key on the cordless handset or telephone base, or press intercom call ends automatically. /SPEAKER twice on the telephone base.
Telephone operation Analog cordless 2-line accessory Petite - CTM-A242P Receive a call • • When there is a line 1 incoming call, the telephone rings. The LINE 1 key flashes. When there is a line 2 incoming call, the telephone rings. The LINE 2 key flashes. To answer a call: Lift the corded handset. It automatically connects to the ringing line. The respective line key illuminates when in use. Place a call Lift the corded handset then press LINE 1 or LINE 2.
Telephone operation Analog cordless 2-line accessory Petite- CTM-A242P Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4. Once the second party is on the line, press CONF to start a three-way conference. To initiate a conference call while both calls are on hold: Press CONF to start a three-way conference.
Telephone operation Analog corded/cordless 1-line - CTM-A2510 Using the corded handset, cordless handset and the telephone base The corded handset, cordless handset and the telephone base cannot be used on the same call. However, calls can be switched among the corded handset, cordless handset and the telephone base speakerphone. When the corded handset, cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate.
Telephone operation Analog corded/cordless 1-line - CTM-A2510 Handset speakerphone During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode. Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. To redial the last dialed number from the corded handset: Lift the corded handset from the telephone base. Listen for a dial tone. Then press REDIAL.
Telephone operation Analog corded/cordless 1-line - CTM-A2510 Find handset Use this feature to find all registered cordless handsets. To start paging: Press FIND HANDSET on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds. To end paging: • Press FIND HANDSET again on the telephone base. -OR• Press any key on the cordless handset to stop the paging tone. Data port You can connect your modem or fax machine to the telephone line through the DATA port.
Appendix Handset battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 7 hours While in speakerphone mode (talking*) Up to 5 hours While not in use (standby**) Up to 7 days * Operating times vary depending on your actual use and the age of the battery. ** Handset is not charging or in use.
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or contact your local distributor. For corded telephones: The telephone does not work at all. • Make sure the telephone line is plugged into the TEL port of the telephone base. • Make sure the telephone line cord is plugged firmly into the telephone wall jack.
Appendix Troubleshooting For cordless telephones: The telephone does not work at all. • Make sure the RJ-45 cord is plugged into the TEL port of the telephone base. • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the power adapter and the telephone wall jack. • Make sure the battery is installed and charged correctly (pages 35, 37 and 44).
Appendix Troubleshooting For cordless telephones: The telephone does not ring when there is an incoming call. • Make sure the telephone line cord and the power adapter are plugged in properly (page 30). • The cordless handset may be too far from the telephone base. Move it closer to the telephone base. • Adjust the setting of RF transmission power (page 57). It may be out of range. • If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service.
Appendix VTech Hospitality limited warranty program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (“Product”), warrants to the holder of a valid proof of purchase (“end user” or “you”) that the Product and all accessories provided by VTech in the Product’s package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product’s operating instructions.
Appendix Important note This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. Environmental notes • • • • • Do not expose to direct sunlight. Do not place your product on carpets or other surfaces which generate fibres, or place in locations where proper ventilation is not provided. Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
Appendix Maintenance Taking care of the telephone The telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect the telephone if you ever need to ship it. Avoid water The telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Technical specifications Analog corded lobby - A2100 Power requirement Line powered 24V or 48V Size Telephone base: 8.03 x 5.98 x 3.74 in (204 x 152 x 95 mm) Corded handset: 8.39 x 1.85 x 1.58 in (213 x 47 x 40 mm) Analog corded 1-line/2-line - A2210/A2220 Power requirement Line powered 24V or 48V Message waiting signal Steady/periodic high voltage pulse or periodic low voltage pulse Speed Dial memory Telephone base: up to 10 memory locations; up to 16 digits Size Telephone base: 8.
Appendix Technical specifications Analog cordless 1-line/2-line - CTM-A2411/CTM-A2411-BATT/CTM-A2421/CTM-A2421-BATT Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1881.792-1897.344 MHz Telephone base: 1881.792-1897.344 MHz Channels 10 Nominal effective range Actual operating range may vary according to environmental conditions at the time of use. Power requirements Handset: 2.
Appendix Technical specifications Analog corded/cordless 1-line - CTM-A2510 Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1881.792-1897.344 MHz Telephone base: 1881.792-1897.344 MHz Channels 10 Nominal effective range Actual operating range may vary according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @600mA Country EU UK Australia Manufacturer Ten Pao International Ltd.
Appendix Technical specifications Analog cordless charging stand - C4010 Power requirement 6V DC @600mA Country EU UK Australia Size Manufacturer Ten Pao International Ltd. Ten Pao International Ltd. Ten Pao International Ltd. Manufacturer model number S004AM0600060 S004AM0600060 S004AM0600060 3.78 x 2.80 x 4.29 in (96 x 71 x 109 mm) Analog cordless charging stand - C4011 Power requirement 6V DC @450mA Country EU UK Australia Size Manufacturer VTech(Qing Yuan) Plastic & Electronics Co.
Appendix Technical specifications Analog cordless 1-line/2-line accessory handset and charger bundle - CTM-A241HS/CTM-A242HS Frequency Control Crystal controlled PLL synthesizer Transmit frequency 1881.792-1897.344 MHz Channels 10 Nominal effective range Actual operating range may vary according to environmental conditions at the time of use. Power requirement Cordless handset: 2.
Index A I A2100 5, 26–27, 55–56, 61 A2210 6, 26–27, 55–56, 62–63 A2220 7, 26–27, 55–56, 64–65 A2310 8, 28–29, 55–56, 66 A2410 9, 30–31, 35–36, 57–60, 67–69 A2420 12, 30–31, 35–36, 57–60, 71–73 Answer an intercom call 69, 73 Initiate a conference call 65, 73, 75 Initiate an intercom call 69, 72 Installation 26–54 Intercom 69, 72–73 J Join a call 62, 64, 66, 67, 70, 71, 74, 76 B L Battery charging 32, 36, 38, 45, 52, 54 Battery installation 32, 35, 37, 44, 51, 53 Layout 5–25 Limited warranty 83 Liste
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. VTech is the registered trademark of VTech Holdings Limited. Petite™ Phone is a trademark of VTech Communications, Inc. Copyright © 2013 for VTECH TELECOMMUNICATIONS LTD. All rights reserved. Printed in China. Version 3 08/13.
