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Why do calls fade/cut in and out when I’m using this phone?
 Tip 1 of 9
If you subscribe to DSL service for this telephone line, DSL filters must be plugged into
EVERY phone jack that has a phone. The DSL signal can cause static/noise, squealing
(similar to fax tones), caller ID disruption and other issues on your line. DSL filters block
the high frequency DSL signals from being transmitted to the telephone. If you are not
using the DSL filters provided by the telephone company, this will cause static/noise and
possibly caller id issues on your phones.
In most cases, we recommend you connect the plug end of the DSL filter into the
telephone jack, then connect a telephone cord between the filter and your phone.
Out of range OR No power at base is shown in the handset display window. Why don’t I get a
dial tone when I try to use this phone?
 Tip 1 of 6
Confirm proper installation of the telephone base and charger power adapters, and
handset battery. You should only use the VTech power adapters provided with your
telephone. Make sure the power adapters are connected to working electrical outlets that
are not controlled by a wall switch.
Why am I unable to dial out using this telephone?
 Tip 1 of 9
Confirm proper installation of the telephone base and charger power adapters, and
handset battery. You should only use the VTech power adapters provided with your
telephone. Make sure the power adapters are connected to working electrical outlets that
are not controlled by a wall switch
My speakerphone fades in and out. What can I do to fix this?
 Tip 1 of 3