User’s manual w w w.v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on pages 45 and 46 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.
Table of contents Getting started . . . . . . . . . . . . . . . . . . . . . . . . . Parts checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . Telephone base installation . . . . . . . . . . . . . . . . Wall mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery installation . . . . . . . . . . . . . . . . . . . . . . . . Battery charging . . . . . . . . . . . . . . . . . . . . . . . . . Handset layout . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of contents Edit a speed dial entry . . . . . . . . . . . . . . . . . . . Reassign speed dial locations . . . . . . . . . . . . . Delete a speed dial entry . . . . . . . . . . . . . . . . . About caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . Caller ID history . . . . . . . . . . . . . . . . . . . . . . . . . Missed calls indicator . . . . . . . . . . . . . . . . . . . . Memory match . . . . . . . . . . . . . . . . . . . . . . . . . Review the call log . . . . . . . . . . . . . . .
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Handset Telephone line cord Telephone base power adapter Battery compartment cover Battery Telephone base User’s manual To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
Getting started Wall mounting Your telephone comes ready for tabletop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning it so the mounting studs fit into the corresponding holes at the back of the telephone base. Slide the telephone base down on the mounting studs until it locks into place.
Getting started Battery installation Install the battery as shown below. 1. If the battery compartment cover is on the handset, press on the indentation and slide the cover down to remove. 2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 36 for battery operating times.
Getting started Handset layout CHARGE light On when the handset is charging in the telephone base (page 4). CID/VOLPress to review the call log when the telephone is not in use (page 29). Press and hold to adjust the ringer volume when the telephone is not in use (page 10). During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 15). Press to scroll down while in programming mode or reviewing the directory, call log or redial list.
Getting started Handset layout SELECT Press to store a programming option or a directory entry. /VOL+ Press to review the directory when the telephone is not in use (page 21). Press and hold to adjust the ringer volume when the telephone is not in use (page 11). During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 15). Press to scroll up while in programming mode or reviewing the directory, call log or redial list. OFF During a call, press to hang up.
Getting started Telephone base layout /FIND HANDSET Press to page the handset (page 17). IN USE light On when the handset is in use.
Telephone settings Set date and time If you subscribe to caller ID service from your telephone service provider, the date and time are set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually. To set the date and time: 1. Press PROG when the handset is not in use. 2. Press CID/ VOL- or / VOL+ until the screen displays DATE/TIME, then press SELECT. 3.
Telephone settings Ringer ou can select the ringer tone. Y To change the handset ringer tone: 1. Press PROG when the handset is not in use. 2. Press CID/ VOL- or / VOL+ until the screen displays RINGER: and the current setting. Press SELECT and the current setting flashes. 3. Press CID/ VOL- or / VOL+ to select RINGER: 1, 2, 3, or 4. The current setting flashes. You hear a sample of each ringer tone as you scroll through the choices. 4. Press SELECT or PROG to save your selection.
Telephone settings Ringer volume (continued) 1. When the handset is not in use, press and hold CID/ VOL- or / VOL+ until the screen displays RINGER VOL: and the current setting. The current setting flashes. 2. Press� CID /VOL- or /VOL+ to adjust ringer volume from OFF, LOW or HI. You hear a sample of the selected volume level as you scroll through the choices. 3. Press SELECT or PROG to save your selection. You will hear a confirmation tone.
Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and are displayed on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on the handset turn off automatically.
Telephone settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. To change the setting: 1. Press PROG when the handset is not in use. 2. Press CID/ VOL- or / VOL+ until the screen displays HOME AREA CODE, then press SELECT. The stored area code is displayed with the first digit flashing. 3.
Telephone settings LCD language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. To select a language: 1. Press PROG when the handset is not in use. 2. Press CID/ VOL- or / VOL+ until the screen displays LANGUAGE, then press SELECT. 3. Press CID/ VOL- or / VOL+ to select ENGLISH, FranCais or Espanol, then press SELECT or PROG to save your setting. You will hear a confirmation tone. 4. Press OFF to return to idle mode.
Telephone operation Make a call • Press /FLASH and then use the dialing keys (0-9) to dial the telephone number. Predial a call • Enter the telephone number using the dialing keys (0-9), then press /FLASH to dial. Answer a call • Press /FLASH, SELECT, CHAN/REMOVE, PROG, REDIAL or any dialing keys (0-9, TONE or #) to answer. • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Temporary ringer silencing • Press OFF to temporarily silence the ringer of the handset without disconnecting the call while the telephone is ringing. The next call rings normally at the preset volume. Channel • Press CHAN/REMOVE to switch to a clearer channel while on a call. Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call.
Telephone operation Find handset This feature helps you find the misplaced handset. To start paging: 1. Press /FIND HANDSET on the telephone base when the telephone is not in use. 2. The handset rings and shows **PAGING** on its screen. To end paging: • Press /FIND HANDSET again on the telephone base. -OR• Press OFF on the handset or place the handset back in the telephone base to stop the paging tone.
Telephone operation Redial list The telephone stores the five most recently dialed telephone numbers in the redial list. When there are already five entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review the redial list 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press CID/ VOL-, / VOL+ or REDIAL/PAUSE repeatedly to browse the redial list. Dial a redial entry 1. Press /FLASH when the handset is not in use. 2.
Telephone operation Directory The directory can store up to 20 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 15 characters. Store a directory entry 1. Press prog when the handset is not in use. 2. The screen displays DIRECTORY. Press SELECT and the screen shows ENTER NAME. • Use the dialing keys (0-9) to enter the name. See Character chart on page 20. • Press CID/ VOL- to move the cursor to the left or / VOL+ to the right.
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). An error tone sounds if you try to enter more than 15 characters. Each press of a particular key causes the characters to be displayed in the following order: Dial key Characters by number of key presses 1 1 1 2 A 2 3 4 B C 2 5 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z 9 0 0 , , - .
Telephone operation Review the directory Entries are sorted alphabetically. To review the directory: 1. Press / VOL+ when the handset is not in use. The screen displays DIRECTORY. 2. Press CID/ VOL- or / VOL+ to browse. -OR Press the dialing key for the first letter of the name you want to search. If necessary, press / VOL+ to select the desired entry. CID/ VOL- or • When you reach the end of the list in the directory, END OF LIST is shown on the screen and there is an error tone.
Telephone operation Dial a number from the directory 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21). 2. When the desired entry appears, press /FLASH to dial. Edit a directory entry 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21). 2. When the desired entry appears, press SELECT and EDIT flashes. SPEED EDIT DEL 3. Press SELECT and the screen shows the name and number.
Telephone operation Delete a directory entry 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 21). 2. When the desired entry appears, press SELECT and then press CID/ VOL- or SPEED EDIT DEL / VOL+ until DEL flashes. 8005959511 3. Press SELECT and the screen shows ERASE NO YES and the number. The current choice flashes. 4. Press / VOL+ until YES flashes. 5. Press SELECT to confirm. You will hear a confirmation tone. 6.
Telephone operation Speed dial Your can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the speed dial locations you assign in the handset. Store a speed dial entry Press PROG when the handset is not in use. Press CID/ VOL- or / VOL+ until the screen displays SPEED DIAL. Press SELECT and the screen shows ENTER 1-9. Press a key (1 through 9) to assign the speed dial location to store this number. The screen shows ENTER NAME.
Telephone operation Dial a speed dial number 1. Press and hold a speed dial location key (1-9) of the desired entry when the handset is not in use. 2. Press /FLASH to dial the displayed number. Edit a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen shows the entry, press SELECT and EDIT flashes. SPEED EDIT DEL 3. Press SELECT and the screen shows the name, number and the speed dial memory 8005959511 location.
Telephone operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is not in use. 2. When the screen shows the desired entry, press SELECT. Press CID/ VOL- or SPEED EDIT DEL / VOL+ until SPEED flashes. 8005959511 3. Press SELECT and the screen shows ENTER 1-9. 01 4. Press a key (1-9) to reassign this entry into another memory location. You will hear a confirmation tone.
Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Telephone operation Caller ID history Caller’s name Caller’s telephone number VTECH 800-595-9511 12:45PM 12/25 NEW 05 Time of call New call log indicator and location in the call log Date of call If you subscribe to caller ID service provided by your telephone service provider, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log. • The call log stores up to 45 entries.
Telephone operation Missed calls indicator When there are calls that have not been reviewed in the call log, the handset shows XX MISSED CALLS XX MISSED CALLS. Each time you review a call log entry marked NEW, the number of missed calls decreases by one. 12:45PM 12/25 When you have reviewed all the missed calls, the missed calls indicator no longer shows. If you do not want to review the missed calls one by one, press and hold OFF on the handset to erase the missed calls indicator.
Telephone operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial from or store to the directory.
Telephone operation Save a call log entry to the directory 1. Press CID/ VOL- when the telephone is not in use. 2. Press CID/ VOL- or / VOL+ to select the desired entry. If you wish to change how the number is saved, press # repeatedly until the desired option displays. See View dialing options on page 30. 3. Press SELECT and then press CID/ VOL- or / VOL+ until PROGRAM flashes. 4. Press SELECT and the screen shows the name and number. The cursor appears at the beginning of the name.
Telephone operation Delete from the call log Delete an entry: 1. Press CID/ VOL- when the telephone is not in use. 2. Press CID/ VOL- or / VOL+ to select the desired entry. 3. Press CHAN /REMOVE to confirm. You will hear a confirmation tone. Delete all entries: 1. Press and hold CHAN /REMOVE when the telephone is not in use. The screen show ERASE ALL? N Y and the current choice flashes. 2. Press / VOL+ until Y (yes) flashes. 3. Press SELECT to confirm. You will hear a confirmation tone.
Telephone operation Call log display screen messages Displays When PRIVATE NAME The caller is blocking the name information. PRIVATE NUMBER The caller is blocking the telephone number information. PRIVATE CALLER The caller is blocking the name and number information. UNKNOWN NAME This caller’s name is unavailable. UNKNOWN NUMBER This caller’s number is unavailable. UNKNOWN CALLER No call information is available about this caller.
Appendix Screen display messages LOW BATTERY The battery needs to be recharged. CID EMPTY There are no call log entries. CONNECTING... The cordless handset is searching for the telephone base. DIRECTORY EMPTY There are no directory entries. MEMORY FULL The directory is full. XX MISSED CALLS There are calls that have not been reviewed in the call log. NEW VOICEMAIL There are new voicemail message(s) from the telephone service provider.
Appendix Handset screen icons Flashes when the battery is low and needs charging. New voicemail received from the telephone service provider. NEW New missed call(s) in call log. Handset and telephone base indicators Handset light CHARGE On when the handset is charging in the telephone base. Telephone base light IN USE On when the handset is in use. Flashes quickly when there is an incoming call.
Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Five hours While not in use (standby**) Six days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use. The battery needs charging when: • A new battery is installed in the handset. • The handset beeps every minute while on a call.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (pages 4 and 5). For optimum daily performance, return the handset to the telephone base after use.
Appendix I cannot dial out. • First, try all the above suggestions. • Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider (charges may apply). • Eliminate any background noise.
Appendix The CHARGE light is off. • Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cord are plugged in correctly and securely. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. The telephone does not ring when there is an incoming call.
Appendix My handset beeps and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. • Move the handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize.
Appendix • The location of your telephone base can impact the performance of your cordless phone. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance. • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service.
Appendix The telephone does not receive caller ID or the telephone does not show caller ID during call waiting. • • • • Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. The caller may not be calling from an area which supports caller ID. Both your and the caller’s telephone service providers must use equipment compatible with caller ID service.
Appendix NEW VOICEMAIL and show on the handset and I don’t know why. • Your telephone has voicemail indication feature. If NEW VOICEMAIL and appear on the handset, your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. NEW VOICEMAIL and do not show on the handset and I have new voicemail messages.
Appendix Common cure for electronic equipment • If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): - Disconnect the power to the telephone base. - Disconnect the battery on the cordless handset. - Wait a few minutes before connecting power to the telephone base. - Install the battery again and place the cordless handset in the telephone base .
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5.
Appendix Important safety instructions (continued) 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions.
Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that: Pacemaker patients • Should keep wireless telephones at least six inches from the pacemaker.
Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix About cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
Appendix The RBRC ® seal The RBRC ® seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.
Appendix Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Warranty (continued) 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8.
Appendix Warranty (continued) Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations (continued) The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines.
Appendix FCC, ACTA and IC regulations (continued) Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 5857.20-5865.90 MHz Telephone base: 912.75-917.10MHz Channels 30 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 2.00 X 1.24 X 7.49 in (50.7 X 31.5 X 190.2 mm) Telephone base: 3.54 X 3.56 X 5.74 in (90.0 X 90.3 X 145.8 mm) Weight Handset: 5.25oz (148.
Index A About caller ID 27 About cordless telephones 49 Alphabetical search 21 Answer a call 15 B Battery 36 Battery charging 5 Battery installation 4 C Caller ID 27 Caller ID history 28 Caller ID with call waiting 27 Call log display screen messages 33 Call waiting 16 Channel 16 Character chart 20 Charging 5 Clear voicemail 12 Copy a directory entry into the speed dial 23 D Date and time 9 Delete a directory entry 23 Delete a redial entry 18 Delete a speed dial entry 26 Delete from the call log 32 D
Index O Operating range 47 P Pacemaker patients 47 Paging handset 17 Parts checklist 1 Phonebook 19 Precautions for users of implanted cardiac pacemakers 47 Predial a call 15 R Reassign speed dial locations 26 Redial list 18 Review the call log 29 Review the directory 21 Review the redial list 18 Ringer 10 Ringer volume 10, 11 S Safety instructions 45, 46 Save a call log entry to the directory 31 Screen display messages 34 Screen icons 35 Speed dial 24 Store a directory entry 19 Store a speed dial en
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2010 for VTECH TELECOMMUNICATIONS LTD. Printed in China.
