User`s manual

www.vtechphones.com
43
Appendix
Troubleshooting
Problem Suggestion
The
1
icon and
NEW VOICEMAIL
appear on the handset
and the VOICEMAIL
light is ashing on the
telephone base and I
don’t know why.
Your telephone has voicemail indication. If the
1
icon and NEW VOICEMAIL appear on
the handset and the VOICEMAIL light is ashing on the telephone base, your telephone has
received a signal from your telephone service provider that you have a voicemail message
waiting for you to retrieve from them. Contact your telephone service provider for more
information on how to access your voicemail.
•
I cannot retrieve
voicemail messages.
If you subscribe to voicemail service from your telephone service provider (charges may
apply), contact your telephone service provider for more information on how to access your
voicemail.
•
Common cure for
electronic equipment
If the unit is not responding normally, try putting the handset in the telephone base. If it does
not seem to respond, try the following (in the order listed):
Disconnect the power to the telephone base.
Disconnect the battery on the handset.
Wait a few minutes before connecting the power to the telephone base.
Re-install the battery and place the handset in the telephone base or charger.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
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