User manual

18
Troubleshooting
Parent unit
beeps.
Parent unit has lost
connection with
baby unit.
Reduce the distance
between the units,
but not closer than
3 feet.
Turn on the baby
unit.
Problem Possible causes Solutions
Monitor emits
a high-pitched
noise.
Baby unit and parent
unit are too close to
each other.
Parent unit volume is
too high.
Make sure the parent
unit and baby unit are
at least 3 feet away
from each other.
Decrease parent unit
volume level.
Cannot hear
sound or baby
cry from parent
unit.
Parent unit volume is
too low or completely
turned off.
Baby unit microphone
sensitivity level is too
low.
Baby unit and parent
unit may be out of
range of each other.
Increase parent unit
volume level.
Use the parent unit
to increase the baby
unit’s microphone
sensitivity level.
Reduce the distance
between the units,
but not closer than
3 feet.
Recharge the parent
unit by connecting it
to the power supply.
Baby unit’s sound
level has reach
maximum level.
Rechargeable
batteries in parent
unit are running low.