User`s manual

Appendix
66
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, visit www.vtechphones.com or call 1 [phone].
In Canada, go to www.vtechcanada.com or dial 1 [phone].
I cannot add my cell phone to the telephone base.
• Make sure you have cellular coverage.
• Make sure your cell phone is compatible with your LS6181. Check the Bluetooth
compatibility list at www.vtechphones.com.
• Make sure the Bluetooth function of your cell phone is turned on. See the user’s
manual of your cell phone for more information.
• Remove VTech LS6181 from your cell phone’s handsfree device history list (see
the user’s manual of your cell phone for more information).
• Carefully follow the pairing instructions on page 13 and make sure that your cell
phone is not connected to any other Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the above suggestions.
I cannot connect my cell phone with the telephone base.
• Make sure that the Bluetooth function of your cell phone is turned on. See the
user’s manual of your cell phone for more information.
• Make sure that your Bluetooth cell phone is not connected to any other
Bluetooth device.
• Turn off your cell phone, then turn it on again.
• Make sure that your cell phone is connected and active on the cell devices list.
• For some cell phones, you must authorize VTech LS6181 device in your cell
phone’s Bluetooth feature. See the user’s manual of your cell phone for
more information.
• Manually connect your cell phone to VTech LS6181. Refer to the user’s manual
of your cell phone for more information.
I cannot find VTech LS6181 on my cell phone.
• Make sure that the telephone base is in discoverable mode. Carefully follow the
setup instructions on page 13.
• Make sure that you manually set your cell phone to search for devices.
• Remove VTech LS6181 from your cell phone’s handsfree device history list (see
the user’s manual of your cell phone).
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Repeat the above suggestions.