User`s guide

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Check the Audio In and Audio Out list boxes and make sure Smart Link Virtual Audio
device is selected.
Call Forwarding is not working properly
• Make sure that a telephone cable is plugged into theSkylink Proadaptor line jack
and to the wall phone plug
• Make sure call forwarding is configured properly in theSkylink ProAgent->
Configure-> Call Forwarding tab
• Try to dial the telephone number as you have entered in theSkylink ProCall
Forwarding dialog box
• If you are on a PBX, make sure you have entered enough commas after the 9 (for
example) to make sure thatSkylink Prowaits for the dialtone before dialing the
telephone number
• Make sureyour computer is not going into suspend (sleep) mode. This will
prevent forwarding from working
Toll bypassis not working properly
• Make sure that a telephone cable is plugged into theSkylink Proadaptor line jack
and to the wall phone plug
• Make sure toll bypass is configured properly in theSkylink ProAgent->
Configure-> Call Forwarding tab
• Make sure Skype version 1.3.xx or higher is used on both sides
• Make sure your computer is not going into suspend (sleep) mode. This will
prevent toll bypass from working
Skype Username does not display on telephone handset
• Make sure that your telephone has support for Caller ID name + number display
• Note that some phones display numbers only and some phones display the name
ONLY if the name is stored in the telephone’s address book. In this case store the
Skype username and speed dial number in the address book in order for the Skype
username to display.
• Some examples of phones that support Caller ID name + number are:
o Panasonic KX-TC1703
o Panasonic KX-TC1486B
o GE 29267GE3-B
o Uniden DXI986-2
o VTech 9127
o AT&T 2230
o Radio Shack ET-3580