Cordless Telephones User's Manual
www.vtechphones.com
43
Appendix
Troubleshooting
Problem Suggestion
The telephone does not 
ring  when  there  is  an 
incoming call.
Test a working telephone at the telephone jack. If another telephone has the same problem, 
the problem  is in  the  telephone jack. Contact your local telephone company (charges may 
apply).
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Re-install the battery and place the cordless handset in the telephone base.
Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute 
for this to take place.
•
•
•
•
I cannot dial out. First, try all the above suggestions.
Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second 
or two to synchronize with the telephone before producing a dial tone. Wait an extra second 
before dialing.
Makes  sure  the  telephone  is  set  to  the  correct  dial  mode  (pulse  dial  or  tone  dial)  for  the 
service in your area. Refer to the Dial type section of this user’s manual (page 13) to set the 
dial mode.
If the other telephones in your home are having the same problem, the problem is in the wiring 
or local service. Contact your local telephone company (charges may apply).
Eliminate any background noise. Noise from a television, radio, or other appliances may cause 
the telephone to not dial out properly. If you cannot eliminate the background noise, rst try 
muting the cordless handset before dialing, or dialing from another room in your home with 
less background noise. 
•
•
•
•
•










