- Vtech Cordless Telephones Owner's Manual

www.vtechphones.com
38
Troubleshooting
Problem Suggestion
My cordless handset
beeps and is not
performing normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a
different working electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unplugging the unit’s electrical power. Wait for 15 seconds and
plug it back in again. Allow up to one minute for the cordless handset and the telephone base
to synchronize.
• Other electronic products can cause interference to your cordless telephone. Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
Common cure for
electronic equipment
• If the unit is not responding normally, try putting the cordless handset in the telephone base.
If it does not seem to respond, try the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the battery on the cordless handset.
• Wait a few minutes before connecting power to the telephone base.
• Re-install the battery and place the cordless handset into the telephone base.
• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
to one minute for this to take place.