User’s manual www.vtechphones.
Important! Before using this telephone, please read the Important safety instructions on page 35 of this manual. NEED HELP? This manual has all the feature operations and troubleshooting you need to install and operate your new VTech telephone. Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada go to www.vtechcanada.com.
Table of contents Installation . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1 Telephone base installation . . . . . . . . . . . . . . . 2 Install handset battery . . . . . . . . . . . . . . . . . . 3 Belt clip & headset . . . . . . . . . . . . . . . . . . . . 4 Headset . . . . . . . . . . . . . . . . . . . . . . . . 4 Belt clip . . .
Table of contents Handset icons . . . . . . . . . . . . . . . . . . . . . . 26 Battery information . . . . . . . . . . . . . . . . . . . 27 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 28 Important safety instructions . . . . . . . . . . . . . . 35 Operating range . . . . . . . . . . . . . . . . . . . . . 36 Maintenance . . . . . . . . . . . . . . . . . . . . . . .
Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: 1. Batteries (2) 2. Battery compartment covers (2) 3. Charger adapter 4. Telephone line cord 5. Belt clips (2) 8. Handsets (2) 6. Charger 9. Telephone base with wall mounting/ desktop bracket www.vtechphones.com 7. Base power adapter 10. User’s manual Basic operation 1. Batteries (2) 2.
Installation Telephone base installation • Use only the VTech battery and AC power adapter supplied with this telephone. • This power unit is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the table/cabinet outlet.
Install handset battery www.vtechphones.com • If the handset will not be used for a prolonged period, remove the battery to prevent possible leakage. • To purchase replacement batteries, visit us on the web at www. vtechphones.com or call VTech Communications, Inc. at 1 (800) 595-9511 in the United States. In Canada, go to www. vtechcanada. com. or call 1 (800) 267-7377. • After you install the battery, there may be enough power for short calls.
Installation Belt clip & headset (optional) • To purchase a headset, visit us on the web at www.vtechphones. com or call VTech Customer Service at 1 (800) 5959511. In Canada, go to www. vtechcanada.com. or call 1 (800) 2677377. • Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This reduces background noise and improves the sound quality. • If the sound quality of the headset is poor, try unplugging it, and firmly plugging it in again.
Installation Installation About caller ID Basic operation The caller ID with call waiting feature in this telephone let you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone company.
Installation If you subscribe to DSL service • Most DSL providers recommend installing a DSL filter in every telephone jack. Your DSL service provider may provide more information regarding telephone interference. If there is interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack.
Installation Installation Wall mounting bracket installation (optional) lower portion tab Basic operation Your telephone base comes with the wedge installed, ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate.
Telephone settings Handset layout 1. 2. 3. 4. 5. Earpiece CID (caller ID) Headset jack (2.5mm) /FLASH Dial pad keys (0-9, *, #) 13. /CLEAR 14. INT (intercom) 15. MUTE/REMOVE 6. / SPEAKER 7. REDIAL/PAUSE 8. Microphone 9. Handset display 10. Directory 11. Volume ��( / ) 12. NavKey Press the center NavKey to display menus. Press the up or down NavKey or to navigate through menus (see page 10). Press the left or right NavKey or to navigate through menus (see page 10).
Basic operation Telephone settings Telephone settings Telephone base layout 1. CHARGE light 2. IN USE light 3. VOICE MAIL light 4. FIND HANDSET 5. ������� Antenna 1 2 3 4 5 www.vtechphones.
Telephone settings Ringer volume • Ringer will be off if the volume is set to zero, and a ringer off icon will be displayed. • If the ringer is turned off while scrolling through the options in RINGER MELODY, the sample of ringer will not be heard. Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu. To change the ringer volume: • Make sure the handset is in idle mode.
KEY TONE ON Language The language menu allows you to select between ENGLISH, FRANÇAIS or ESPAÑOL to be used in all menus and screen displays. To change the language: • Press the center NavKey in idle mode to display menu. • Press the up or down NavKey or ��������� to reach LANGUAGE then press the center NavKey . • Press the up or down NavKey or to ������������������������������������ scroll through the choices, then press the center NavKey .
Basic operation Make, answer and end calls with the handset • The screen displays the elapsed time as you talk (in hours, minutes and seconds). • While entering a number to dial, press MUTE/ REMOVE or OFF/CLEAR to backspace; press and hold REDIAL/PAUSE to insert a pause. • To make a call press /FLASH or /SPEAKER, then dial the number. -OR• Dial the number then press /FLASH or /SPEAKER. • To answer a call, press /FLASH, /SPEAKER or any of the dial pad keys (0-9, #, *).
Basic operation Telephone settings Basic operation Volume • During a call, use the volume button on the right side of the handset to adjust the listening volume. • Press the VOL or VOL volume control key to adjust the volume to a comfortable level. Ringer mute This feature allows you to mute the ringer temporarily when the telephone is ringing. • Press OFF/CLEAR or MUTE/REMOVE on the handset to temporarily silence the ringer. The next call will ring normally.
Basic operation • If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing /FLASH, or OFF/CLEAR. • If a call remains on hold for about 100 seconds, the screen of the originating handset shows UNABLE TO CALL. TRY AGAIN and reconnects to the external call automatically. The destination handset returns to idle mode.
Basic operation Telephone settings Basic operation Switch between external and internal calls When on an external call and you wish to intercom another system handset in your home without ending the external call: • Press INT. The screen will display TRANSFER TO: • Press the handset number you wish to reach. The screen will display CALLING HANDSET X. The destination handset will ring and its screen will display HANDSET X IS CALLING.
Advanced operation Directory • Since the directory is shared by all the handsets, only one handset can review the directory at a time. • If a handset attempts to enter the directory while another handset is in the directory, NOT AVAILABLE AT THIS TIME will be displayed. 16 The directory on the handset can store up to 50 entries, each entry consists up to 32 digits and 16 characters. • The directory can be accessed while in idle mode by pressing or the center NavKey twice.
Advanced operation Directory Chart of characters Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: 9 s z • When entering characters, press MUTE/REMOVE to backspace. The entire name or number can be removed by pressing and holding MUTE/REMOVE for at least three seconds.
Advanced operation Directory Search the directory Entries are sorted alphabetically, and names beginning with numbers are presented first. An alphabetical search can be done after entering the directory. For example, press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. • Press to enter the directory, or press the center NavKey to choose REVIEW when in the directory. • Use the dial pad to display the first name beginning with a letter associated with that key.
Advanced operation Directory EDIT NAME VTECH_ Advanced operation • Press MUTE/REMOVE to backspace, or press and hold REDIAL/ PAUSE for at least three seconds to insert a pause. Press the center NavKey . • The screen displays EDIT NAME. Use ���������������������� the dial pad ��������� (see the Chart of characters on page 17)������������������� to enter the name�. • Press MUTE/REMOVE to backspace, or press # to insert a space. Press the center NavKey to confirm.
Advanced operation Caller ID • Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their name and/or telephone number. • The time of all handsets is automatically set and updated with incoming caller ID information if you subscribe to this service. • XX MISSED CALL and the NEW icon will be displayed on screen if there are new call log entries (including missed and un-reviewed calls.
Advanced operation Caller ID www.vtechphones.com 595-5911 1-595-5911 800-595-5911 1-800-595-5911 SAVED • While reviewing the call log, press # repeatedly to display the other dialing options. The available options are: (1 + area code + number, area code + number, 1 + number, number only). • When saving or deleting a number on one handset, it will automatically update all other handsets. • Only one handset can review the directory or call log at a time.
Advanced operation Caller ID • If the entry does not have a name and a number, UNABLE TO SAVE will display on screen. Delete one or all entries • While in the call log, press the up or down NavKey or to scroll to the desired entry. • Press MUTE/REMOVE to delete an entry. Press and hold MUTE/ REMOVE to delete all entries, the screen display DELETE ALL CALLS? then press the center NavKey , you’ll hear a confirmation tone.
Advanced operation Redial list The telephone stores the five most recently dialed numbers in the redial list. You can review, redial, or save numbers into the directory. • When there are already five entries in the redial list, the oldest entry is deleted to make room for the newest entry. • Entries are displayed in reverse chronological order, i.e. from the most recent to the oldest entry. The redial list can be accessed on the handset by pressing REDIAL/ PAUSE while in idle mode.
Handset display screen messages The telephone number you have entered is already stored in the directory. ALREADY SAVED CALL LOG EMPTY There are no call log entries. Calling another handset. CALLING HANDSET X CONNECTING...... The cordless handset is searching for the telephone base. DIRECTORY EMPTY There is no directory entry. HANDSET X IS CALLING Other handset is calling.
Handset display screen messages RINGER MUTE The ringer is muted temporarily during incoming call. SAVED Your operation has been saved. UNABLE TO CALL TRY AGAIN Target handset is out of range, or on an external call during intercom call. UNABLE TO SAVE You are attempting to save caller ID entry with no name or number. WARNING The battery is not installed or not installed properly in the handset. -OR The battery needs to be replaced.
Handset and base indicators Handset lights • On when the handset speakerphone is in use. Base lights IN USE • Flashes when there is an incoming call, or another handset is in use. • On when the handset is in use. VOICEMAIL • Flashes when there is a new message on the answer machine. CHARGE • On when the handset is in the telephone base. Handset icons MUTED • Microphone is muted. • Ringer off. 26 NEW • New call log entries. NEW VOICEMAIL • New voicemail received.
Battery After the battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) 8 hours While not in use (standby*) 96 hours (4 days) *Handset is off the telephone base but not in use. The battery needs charging when: • A new battery is installed in the handset. • The telephone beeps twice when taken off the telephone base. • Battery indicator on the handset display is flashing. www.vtechphones.
Troubleshooting If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com, or call VTech Communications at 1 (800) 595-9511; In Canada, visit our website at www.vtechcanada. com, or call VTech Telecommunications Canada Ltd. at 1 (800) 267-7377. Problem Suggestion My telephone does not work at all. • Make sure the battery is installed and charged correctly (see pages 3 and 27).
Troubleshooting Problem Suggestion The battery does not • Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone charge in the handset base or charger should be on. or the handset battery • Remove the battery from the handset and install it in the spare battery compartment on the does not accept charge. side of the telephone base and let it charge for 16 hours. Then re-install the charged battery into the handset.
Troubleshooting Problem Suggestion The CHARGE Indicator • This is a signal that the battery is very low, completely depleted, or when there is no electrical on the telephone base contact between the battery and the telephone base. is flashing. • Ensure the connector of the battery is securely plugged into the handset and place the handset in the telephone base for charging. There is no dial tone. • • • • The telephone does not ring when there is an incoming call. • Make sure the ringer is on.
Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. • Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. • Re-install the battery and place the cordless handset in the telephone base.
Troubleshooting Problem Suggestion There is noise or interference during a telephone conversation. • The handset may be out of range. Move it closer to the telephone base. • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. • Other electronic products can cause interference to your cordless telephone.
Troubleshooting Problem Suggestion I hear other calls when using the telephone. • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company. I hear noise in the cordless handset, and none of the keys or buttons work. • Make sure the telephone line cord is plugged in securely. My caller ID features are not working properly.
Troubleshooting Problem Suggestion The messages on the system are very difficult to hear. • Press VOL My cordless handset beeps five times and is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the telephone base. It may be out of range. • Reset the telephone base by unplugging the unit’s electrical power.
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance ----which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset will display Searching. The user can access the handset directory, and certain parts of the menu system, i.e.
Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Warranty Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
FCC, ACTA and IC regulations This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected.
Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Telephone base: 5725-5850 MHz Handset: 2400-2483 MHz Receive frequency Telephone base: 2400-2483.5 MHz Handset: 5725-5850 MHz Channels 95 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Handset: 158.7mm X 52.7mm X 41.3mm Telephone base: 128.7mm X 122.6mm X 77.5mm Weight Handset: 145.
Index A About caller ID 5 About cordless telephones 36 Advanced operation 16-23 Answer an incoming call during an intercom call 15 B Base layout 9 Basic operation 12-15 Battery 27 Belt clip 4 Dial from redial 23 Dial type 11 Directory 16-18 Intercom 13 Internet 6 E Key tone 10 Edit a directory entry 18 F FCC, ACTA and IC regulations 38, 39 Find handset 15 H Caller ID 5, 19-22 Call waiting 13 Chart of characters 17 Clear voice mail 11 Conference call 14 Handset and base indicators 26 Handset dis
Index Ringer volume 10 Warranty 37,38 S Save an entry to the directory 21 Search the directory 18 Store a directory entry 16 Speakerphone 12 Switch between external and intercom call 15 T Table of contents ii, iii Technical specifications 40 The RBRC® Seal 39 Telephone base installation 2 Telephone base layout 9 Telephone settings 8-11 Transfer an external call 14 Troubleshooting 28-34 V Voicemail 15 Voicemail service 5 Volume 13 W Wall mounting bracket installation 7 42 www.vtechphones.
VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China. Issue Ver 0.
