User’s manual w w w .v t e c h p h o n e s .
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 80 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com.
Table of contents Getting started..........................1 Parts checklist.............................1 Telephone base installation........2 Battery installation......................4 Battery charging..........................4 Belt clip and optional headset.....6 Handset layout............................7 Telephone base layout................9 Number of rings...........................27 Remote access code .................28 Message alert tone.....................29 Telephone operation..............
Table of contents Appendix....................................67 Screen display messages...........67 Handset and telephone base indicators.................................69 Handset screen icons.................70 Telephone base screen icons.....71 Expand your telephone system..... 72 Troubleshooting...........................73 Important safety instructions.......80 Operating range..........................82 Maintenance................................82 The RBRC ® seal..........................
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone base Telephone line cords (2) Telephone base power adapter Handset Battery compartment cover User’s manual Battery Belt clip Quick start guide To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.
Getting started Telephone base installation If you have a 2-line wall jack, install the telephone base as shown in Figure One: Installation with 2-line jack on below. If you have separate wall jacks for each line, install the telephone base as shown in Figure Two: Installation with separate line jacks on page 3. Make sure that the electrical outlet is not controlled by a wall switch.
Getting started Telephone base installation (continued) Figure Two: Installation with separate line jacks Telephone base power adapter L1 telephone wall jack L2 telephone wall jack Electrical outlet not controlled by a wall switch If you have DSL high-speed Internet service, a DSL filter (not included) is required. Connect the black telephone line cord to jack labeled LINE 2. Telephone base Connect the clear telephone line cord to jack labeled LINE 1/L1+L2.
Getting started Battery installation Install the battery as shown below. 1 Plug the battery connector securely into the socket inside the battery compartment, matching the color-coded label. 2 Place the battery with the label THIS SIDE UP and the wires inside the battery compartment. 3 Slide the battery compartment cover towards the center of the handset until it clicks into place. 4 Charge the handset by placing it in the telephone base. CHARGE light remains on when charging.
Getting started Battery charging When the battery is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to 10 hours While in speakerphone mode (talking*) Up to 7 hours While not in use (standby**) Up to 10 days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.
Getting started Belt clip and optional headset Belt clip To attach the belt clip: Snap the belt clip into the slots on both sides of the handset. To remove the belt clip: Gently lift either of the belt clip tabs outwards to remove the belt clip from the handset. Headset For handsfree telephone conversation, you can use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. Lift the plastic cover. Plug a 2.
Getting started Handset layout Softkeys (2) Press to select a menu item displayed above the key. (speakerphone) Press to make or join a call using the first available line, starting with line 1 (page 30). Press to answer a call. During a call, press to switch between speakerphone and handset use (page 31). /VOL (directory/volume) Press to enter the directory when the telephone is not in use (page 48). While in a menu, press to scroll up.
Getting started Handset layout (continued) Headset jack Plug in a wired headset for handsfree telephone conversation (page 6). CHARGE light On when the handset is charging in the telephone base (page 4). OFF During a call, press to hang up (page 30). Press and hold while the telephone is not in use to erase the missed calls indicator (page 56). Press to delete a digit or character while entering a number or name.
Getting started Telephone base layout /CID (volume/caller ID) Press to review the call log when the telephone is not in use (page 57). During a call, press to access the call log (page 34). While in a menu, press to scroll down. /DIR (volume/directory) Press to enter the directory when the telephone is not in use (page 48). During a call, press to access the directory (page 34). While in a menu, press to scroll up.
Getting started Telephone base layout (continued) # HOLD Press to put a call on hold (page 32). Press repeatedly to show other dialing options when reviewing a call log entry (page 58). /REPEAT Press to repeat a message or press twice to play the previous message (page 63). X/DELETE Press to delete messages (pages 63 and 64). /SKIP Press to skip to the next message (page 63). •/REC Press to record a memo (page 65) or an outgoing announcement (page 24).
Handset settings Settings In the settings menu, you can change and edit the handset settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode. HANDSET 1. Press the MENU softkey to show the menu when the handset is not in use. 2. Press or to select SETTINGS. 12:45am 12/31 MENU 3. Press the SELECT softkey to select the desired item. Press OFF or the BACK softkey to return to the previous menu.
Handset settings Clear voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, the 2icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Handset settings Key tone SETTINGS You can turn the key tone feature on or off. To change the settings: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select SETTINGS, then press the SELECT softkey. 3. Press or to select Key tone, then press the SELECT softkey. 4. Press or to choose On or Off. Press the SET softkey to save, or press the BACK softkey to exit to the previous menu.
Handset settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. To change the setting: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select SETTINGS, then press the SELECT softkey. 3. Press or to select Home area code, then press the SELECT softkey. 4.
Handset settings Ringers In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line. Ringer volume You can adjust the ringer volume or turn the ringer off. To adjust the handset ringer volume: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select RINGERS, then press the SELECT softkey. 3. Press the SELECT softkey to select Ringer volume. 4. Press or to choose Line 1, Line 2 or Lines 1&2. Then press the SELECT softkey. 5.
Telephone base settings Settings In the settings menu, you can change and edit the telephone base settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode. 1. Press the MENU softkey to show the menu when the telephone base is not in use. BASE 2. Press /CID or /DIR to select Settings. 12:45am 12/31 3. Press the SELECT softkey to select the REDIAL MENU highlighted item. Press CANCEL to return to the previous menu.
Telephone base settings Clear voicemail indicator If you subscribe1to voicemail service offered by your telephone service provider, the icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. After you have listened to all new voicemail messages, the indicators on both the handset and telephone base turn off automatically.
Telephone base settings Key tone You can turn the key tone feature on or off. To change the settings: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Settings, then press the SELECT softkey. 3. Press /CID or /DIR to select Key tone, then press the SELECT softkey. 4. Press /CID or /DIR to choose On or Off, then press the SET softkey to save or press CANCEL to exit to the previous menu.
Telephone base settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. To change the setting: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Settings, then press the SELECT softkey. 3.
Telephone base settings Ringers In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line. Ringer volume You can adjust the ringer volume or turn the ringer off. To adjust the ringer volume: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Ringers, then press the SELECT softkey. 3. Press the SELECT softkey to select Ringer volume. 4. Press /CID or /DIR to choose Line 1, Line 2 or Lines 1&2.
Answering system settings Answering system set up For each telephone line, you can change the settings of the answering system using your handset or telephone base. Answer ON/OFF You must turn on the answering system for answering and recording messages. To turn the answering system on or off : Using the telephone base: 1. Press /ON/OFF LINE 1 and/or /ON/OFF LINE 2 to turn on the corresponding answering system. The telephone base announces and shows, “Calls will be answered.
Answering system settings Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with either your handset or telephone base. Unless you change it, the call screening feature is preset to on. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3.
Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You may use this preset announcement, or replace it with your own. Play your announcement Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.
Answering system settings Record your own announcement Using the telephone base: 1. Press •/ REC while the telephone base is not in use. 2. Press /CID or /DIR to select Announcement, then press the SELECT softkey. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen. 4. The telephone base announces, “Record after the tone. Press 5 when you are done.” After the tone, speak towards MIC (microphone) of the telephone base.
Answering system settings Record your own announcement (continued) Using the handset: 1. Press the MENU softkey menu when the handset is not in use. 2. Press the SELECT softkey to select ANSWERING SYS. 1 3. Press or to select Mailbox 1 or Mailbox 2, then ANS SYS SETUP press the SELECT softkey. The corresponding icon, 1 or Call screening 2 , flashes on the screen. Announcement # of rings 4. Press or to select Ans sys setup, then press the SELECT softkey. SELECT BACK 1 5.
Answering system settings Delete your announcement Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen. 1 4. Press /CID or /DIR to select Ans sys setup, then ANNOUNCEMENT 2-Play 3-Delete press the SELECT softkey. 7-Record 5.
Answering system settings Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2.
Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code to any number from 00 to 99. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 1 2, then press the SELECT softkey.
Answering system settings Message alert tone When the answering system is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. To change the setting: Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press the SELECT softkey to select Answering sys. 3. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, 1 then press the SELECT softkey.
Telephone operation Make, answer or end a call Using the handset: To make a call: • Press , , or , then enter the telephone number. To predial a call: • Enter the telephone number, then press To answer a call: • Press , , or , or . to answer. • Press (speakerphone) picks the first available line, starting with line 1. Line 1 is selected first when both lines are in use or on hold. • The screen shows the elapsed time as you talk (in hours, minutes and seconds).
Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. • Press the corresponding line button, or , on the handset or FLASH on the telephone base to put your current call on hold and take the new call. • Press the corresponding line button, or , on the handset or FLASH on the telephone base at any time to switch back and forth between calls.
Telephone operation Mute During a call, the mute function enables you to turn off the microphone. You can hear the caller, but the caller cannot hear you. To mute a call on the handset or telephone base: • Press the MUTE softkey to turn off the microphone. The screen temporarily shows Microphone off for a few seconds and MUTE appears.
Telephone operation Temporary tone dialing The dial mode is preset to tone. If you do not have touch-tone service, you need to change the setting to pulse (page 14 and 19). If you have pulse (rotary) service, you can change from pulse to tone dialing during a call by pressing TONE on the handset or telephone base. This is useful if you need to send touchtone signals to access telephone banking or long distance services.
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list. To access a number in the directory while on a call: 1. Press /DIR on the telephone base and then press /CID or /DIR to select the desired entry.
Telephone operation Chain dialing (continued) To access the last number redial while on a call: 1. Press REDIAL/PAUSE on the handset to display the last number dialed. Press the DIAL softkey to dial the displayed number or press the BACK softkey to cancel the chain dialing. -OR1. Press the OPTION softkey on the handset or telephone base. 2. Press or on the handset or /CID or /DIR on the telephone base to select Redial last #, then press the SELECT softkey on the handset or telephone base. 3.
Telephone operation Dial a redial entry (continued) Using the telephone base: 1. Press the REDIAL softkey when the telephone base is not in use. 2. Press /CID or /DIR to browse to the desired number. 3. Press LINE 1 or LINE 2 to dial. Save a redial entry to the directory Using the handset: 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press or to browse to the desired number. 3. Press the SAVE softkey. 4. The screen shows ENTER NUMBER. Use the dialing keys to edit the number, if necessary. 5.
Telephone operation Multiple handset use You can use up to 4 system handsets, or three system handsets and the telephone base at the same time on an outside call. If a handset or the telephone base is already on a call on line 1 or line 2 and you would like to join the call, press the corresponding line button on another handset ( or ) or telephone base (LINE 1 or LINE 2) to join the call.
Telephone operation Intercom (continued) To initiate an intercom call from the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Intercom. 3. When you have only one system handset, your telephone base shows Calling handset and the handset rings and shows Base is calling. -ORWhen you have more than one system handset, your telephone base shows INTERCOM TO:, press /CID or /DIR to select a destination handset and then press the SELECT softkey.
Telephone operation Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, there will be an alert tone. To answer an incoming call with the handset during an intercom call: • To answer the call, press ends automatically. for line 1 or for line 2. The intercom call -OR• Press the BACK softkey to continue with the intercom call without answering the incoming call. Instead, the answering system answers the call.
Telephone operation Transfer a call From the handset: 1. During a call, press INT. The outside call is put on hold automatically. 2. When you have only one system handset, your handset shows Calling base and the telephone base rings and shows Handset is calling. -ORWhen you have more than one system handsets, the originating handset shows INTERCOM TO:, press or to select a destination and then press the SELECT softkey.
Telephone operation Transfer a call (continued) At the telephone base: 1. During a call, press HOLD and the outside call is put on hold. Press the MENU softkey and then press /CID or /DIR to select Intercom. -ORDuring a call, press the OPTION softkey and the press /CID or /DIR to select Intercom. The outside call is put on hold automatically. 2. When you have only one system handset, your telephone base shows Calling handset 1 and the handset rings and shows Base is calling.
Telephone operation Share an outside call You can let another system handset or telephone base join you on an outside call. That call continues until all participants hang up. • During a call on line 1, press base to join the call. on the handset or LINE 1 on the telephone • During a call on line 2, press base to join the call. on the handset or LINE 2 on the telephone You cannot press to join the outside call. Instead, pressing first available line to make a new call.
Telephone operation Conference line 1 and line 2 calls (continued) To initiate an intercom call while on a conference call: When you initiate an intercom call during a conference call, it places every participant in the conference call on hold. 1. Press INT on the handset (see To initiate an intercom call with a handset on page 37). -ORSelect Intercom in the OPTION menu on the telephone base, then press the SELECT softkey (see To initiate an intercom call from the telephone base on page 38). 2.
Telephone operation Answer an incoming call during a conference call When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call. When you subscribe to caller ID service with your telephone service provider, you see the incoming call information either on line 1 or line 2. To answer the incoming call while on a conference call: • On the handset, press the corresponding line button, or .
Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on the handset or the telephone base apply to all. • Only one handset or the telephone base can review the directory at a time.
Telephone operation Create a new directory entry (continued) Using the telephone base: 1. Press the MENU softkey when the telephone base is Answering sys not in use. Directory 2. Press /CID or /DIR to select DIRECTORY and then Call log press the SELECT softkey. SELECT 3. Press /CID or /DIR to select Add contact, then press the SELECT softkey. The screen shows Review ENTER NUMBER. Add contact Speed dial 4. Use the dialing keys (0-9) to enter the number. SELECT • Press CANCEL to backspace and erase a digit.
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number key Characters by number of key presses 1 2 1 1 # 3 , 4 5 6 7 , - .
Telephone operation Review the directory Entries are sorted alphabetically. To review the directory: Using the handset: 1. Press when the handset is not in use. -ORPress the MENU softkey when the handset is not in use. Press or to select DIRECTORY and then press the SELECT softkey. Press the SELECT softkey to select Review. 2. Press or to browse. Using the telephone base: 1. Press /DIR when the telephone base is not in use. -ORPress the MENU softkey when the telephone base is not in use.
Telephone operation Edit a directory entry Using the handset: 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 48). 2. When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys (0-9) to edit the number. • Press OFF to backspace and erase a digit. • Press and hold OFF to return to the idle mode. • Press to move the cursor to the left or to the right.
Telephone operation Delete a directory entry You can delete a directory entry using a handset or the telephone base. Once a directory entry is deleted, it cannot be retrieved. To delete an entry: 1. Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 48). 2. When the desired entry appears, press the DELETE softkey. The screen then shows the next alphabetical entry in the directory.
Telephone operation Store a speed dial entry You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all system handsets and telephone base. Using the handset: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select DIRECTORY, then press the SELECT softkey. 3. Press or to select Speed dial, then press the SELECT softkey. The screen shows a list from 1: to 0:. 4.
Telephone operation Review the speed dial directory Using the handset: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select DIRECTORY, then press the SELECT softkey. 3. Press or to select Speed dial, then press the SELECT softkey. 4. Press or to browse. Using the telephone base: 1. Press the MENU softkey when the telephone base is not in use. 2. Press /CID or /DIR to select Directory, then press the SELECT softkey. 3.
Telephone operation Edit a speed dial entry Using the handset: 1. When the handset is not in use, press and hold the assigned number of the desired speed dial entry. 2. When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys (0-9) to edit the number. • Press OFF to backspace and erase a digit. • Press and hold OFF to return to the idle mode. • Press to move the cursor to the left or to the right.
Telephone operation Reassign a speed dial entry You can reassign a speed dial entry using a handset or the telephone base. To edit an entry: 1. Search for the desired entry in the speed dial directory (see Review the speed dial directory on page 52). 2. When the desired entry appears, press the REPLACE softkey. The screen shows the directory listed in chronological order. 3.
Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Telephone operation Caller ID history If you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log. • The call log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name. If the phone number has more than 15 digits, only the last 15 digits appear.
Telephone operation Memory match When the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory. The number shown in the call log is in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus phone number).
Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits 800-595-9511 (the area code plus the seven-digit number), in some 1-800-595-9511 areas, you may need to dial only the seven digits, 1 plus 595-9511 the seven digits, or 1 plus the area code plus the seven 1-595-9511 digits. You can change the number of digits that you dial from the call log and store to the directory.
Telephone operation Save a call log entry to the directory Using the handset: 1. Select a desired entry in the call log (see Review the call log on page 57). 2. When the desired entry appears, press the SAVE softkey. The screen shows EDIT NUMBER. 3. Use the dialing keys (0-9) to edit the number. • Press OFF to backspace and erase a digit. • Press and hold OFF to return to the idle mode. • Press to move the cursor to the left or to the right.
Telephone operation Delete from the call log You can use a handset or the telephone base to delete from the call log. To delete a single entry: 1. Select a desired entry in the call log (see Review the call log on page 57). 2. When the desired entry appears, press the DELETE softkey. The screen shows the previous call log entry. To delete all entries: Using the handset: 1. Press the MENU softkey when the handset is not in use. 2. Press or to select Call log, then press the SELECT softkey. 3.
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system operation New message indication When there are new messages on the answering system 1 of line 1, L1)X New Msgs and display on the handset and 1 on the telephone base. /MAILBOX LINE 1 flashes on the telephone base. When there are new messages on the answering system of line 2, L2)X New Msgs and 2 display on the handset and telephone base. /MAILBOX LINE 2 flashes on the telephone base.
Answering system operation Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, “End of messages.” To play messages using the telephone base: 1.
Answering system operation Delete all messages To delete all old messages with the telephone base: 1. Press X/DELETE when the telephone base is not in use. 2. Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. 3. The telephone base shows Delete all old messages? Press the YES softkey to confirm your selection or press the NO softkey to return to the previous menu. -OR1. Press the MENU softkey when the telephone base is not in use.
Answering system operation Record and play memos Memos are your own recorded messages used as reminders for yourself or others who use the same answering system. You can record your own memos using the handset or telephone base. Playback and delete them the same way as incoming messages. Record a memo using the telephone base: 1. Press •/REC while the telephone base is not in use. 2. Press the SELECT softkey to select Memo. 3.
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 28 to change the code. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code. 3. Once the new messages have played, you can also enter one of the following remote commands. Command Function 1 Play all messages.
Appendix Screen display messages Already saved The telephone number entered is already stored in the directory. Base is calling Telephone base is calling. Call log empty There are no call log entries. Calling base A system handset is calling the telephone base. Calling handset (for models with one handset) Another system handset or the telephone base is calling a system handset. Calling handset X (for models with two or more handsets) Directory empty There are no directory entries.
Appendix Screen display messages (continued) L1)NO LINE There is no telephone line connected on line 1. L2)NO LINE There is no telephone line connected on line 2. Line 1 Incoming call There is an incoming call on line 1. Line 2 Incoming call There is an incoming call on line 2. Microphone ON MUTE is turned off and the person on the other end can hear you. Microphone off You have turned off the handset microphone. The other party cannot hear you but you can hear the other party.
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base. Telephone base lights LINE 1 On when line 1 is in use or another telephone sharing line 1 is in use. Flashes quickly when there is an incoming call on line 1. Flashes slowly when a call on line 1 is on hold. LINE 2 On when line 2 is in use or another telephone sharing line 2 is in use.
Appendix Handset screen icons Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged. Flashes when the battery is low and needs charging. 11 Line 1 is in use. 22 Line 2 is in use. 1 1 Handset ringer of line 1 is turned off. 1 Handset ringer of line 2 is turned off. 2 1 1 2 11 1 2 11 2 Handset ringers of line 1 and line 2 are turned off. New voicemail received on line 1 from the telephone service provider.
Appendix Telephone base screen icons 1 1 Line 1 is in use. 2 1 Line 2 is in use. 1 Handset ringer of line 1 is turned off. 1 1 Handset ringer of line 2 is turned off. 2 1 1 Handset ringers of lines 1 and 2 are turned off. 2 1 1 1 2 1 1 2 New voicemail received on line 2 from the telephone service provider. New voicemail received on lines 1 and 2 from the telephone service provider. New answering system message(s) on line 1.
Appendix Expand your telephone system You can add new handsets (DS6101, purchased separately) to your telephone base. Your telephone base supports a maximum of 12 handsets. For more details, refer to the user’s manual that comes with your DS6101 new handset.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone does not work at all. • Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base after use.
Appendix Troubleshooting The display shows Press [HOLD] on base for 4 sec, then press [#] on handset. The handset does not work at all. • The handset is deregistered from the telephone base. To register it back: 1. Place the handset in the telephone base. Make sure it displays Press [HOLD] on base for 4 sec, then press [#] on handset. 2. Press and hold HOLD on the telephone base for about four seconds until the telephone base displays Registering handset. 3.
Appendix Troubleshooting The CHARGE light is off. • Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. • Make sure the power adapter and telephone line cord are plugged in correctly and securely. • Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset. The telephone does not ring when there is an incoming call.
Appendix Troubleshooting There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. • The handset may be out of range. Move it closer to the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.
Appendix Troubleshooting • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone lines, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. The telephone does not receive caller ID or the telephone does not show caller ID during call waiting.
Appendix Troubleshooting I cannot retrieve voicemail messages. • Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 61). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail. The answering system does not answer after the correct number of rings.
Appendix Troubleshooting The messages on the answering system are very difficult to hear. • Press /VOL on ���������������������������������������������������������������� the handset or telephone base to increase the speaker volume. The messages on the answering system are incomplete. • If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Appendix Important safety instructions 17. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. SAVE THESE INSTRUCTIONS Battery • • • • • CAUTION: Use Only Supplied Battery. Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. Do not open or mutilate the battery.
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office. When the handset is out of range, the handset displays Out of range OR no power at base.
Appendix The RBRC® seal The RBRC ® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC ® program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area.
Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix FCC, ACTA and IC regulations This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected.
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When then CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode: * 1.
Appendix For C-UL compliance only Mesures de sécurité importantes Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone : 1. Lisez et comprenez bien toutes les instructions. 2. Observez toutes les instructions et mises en garde inscrites sur l’appareil. 3. Débranchez ce téléphone de la prise murale avant de le nettoyer. N’utilisez pas de nettoyeurs liquides ni en aérosol.
Appendix For C-UL compliance only 14. Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage. Les éclairs peuvent être à l’origine d’une électrocution. 15. N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé à la fermeture d’un circuit électrique.
Appendix For C-UL compliance only À propos des téléphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné sans fil.
Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
Appendix Limited warranty How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirements Handset: 2.
Index A Delete from the call log 60 Dial a call log entry 58 Dial a directory entry 48 Dial a redial entry 35, 36 Dial a speed dial entry 52 Dialing keys 47 Dialing pause 30, 45, 46, 49, 59 Dial mode 14, 19 Directory 45 DSL filter 2, 3 Alert tone 29 Alphabetical search 48 Announcement 23 Answer a call 30 Answer an incoming call during a conference call 44 Answer an incoming call during an intercom call 39 Answering system 61 Answering system and voicemail 61 Answering system settings 21 Answering system s
Index Layout 7, 8, 9, 10 LCD language 11, 16 Listening volume 31 Review the redial list 35 Review the speed dial directory 52 Ringer tone 20 Ringer volume 15, 20 M S Maintenance 82 Make a call 30 Make a call log entry ready to dial 58 Make an intercom call 37, 38, 43 Memory match 57 Message alert tone 29 Message capacity 61 Message playback 63 Missed calls indicator 56 Multiple handset use 37 Mute 32 Save a call log entry to the directory 59 Save a redial entry to the directory 36 Screen display messag
Designed to fit your home. And your life. VTech Communications, Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. © 2014 VTech Communications, Inc. All right reserved. 12/14. DS6151-X_CIB_V5.
