SIP Contemporary Series CTM-S2315 SIP Corded Trimstyle 1-line Hotel Phone Master User ‘s Guide
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. power cord. Do not install this product where the cord may be walked on. 2.
• If the product has been dropped and the telephone base and/or handset has been damaged. • If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 20. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate.
Instructions de sécurité importantes Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes : 1. Ce produit doit être installé par un technicien qualifié. 9. Ce produit ne doit être utilisé qu’avec le type de source d’énergie indiqué sur l’étiquette de marquage.
• Si le produit a été exposé à la pluie ou à l’eau. 17. Ne placez le combiné de votre téléphone près de votre oreille que lorsqu’il est en mode de conversation normal. • Si le produit ne fonctionne pas normalement en suivant les instructions d’utilisation. Ne réglez que les commandes qui sont couvertes par le mode d’emploi.
Table of contents Important safety instructions 2 Instructions de sécurité importantes Parts check list 7 Telephone layout 8 Installation 9 Telephone settings 12 Telephone operation 13 Appendix 14 Troubleshooting 4 14 VTech Hospitality Limited Warranty Program 17 FCC, ACTA and IC regulations Operating range 19 22 Precautions for users of implanted cardiac pacemakers 22 Maintenance 23 Disclaimer and Limitation of Liability Technical specification 23 25 EN - 6
Parts check list Items contained in the corded telephone package: Parts included Model name Trimstyle SIP corded 1-Line Model number Telephone base with faceplate and overlay Corded handset Ethernet cable CTM-S2315 EN - 7 Base stand| Mounting bracket
Telephone layout SIP Corded Trimstyle 1-line CTM-S2315 4 5 6 7 8 9 10 1 2 3 4 5 6 7 1 2 Corded handset earpiece Switch hook VOLUME + VOLUME Numeric dial keys Speed dial keys Programmable key #1 Programmable key #2 Microphone 3 4 5 6 7 8 9 10 EMERGENCY 8 MUTE 9 MESSAGES EN - 8 MESSAGE WAITING LED Wall mount clip Speed dial keys Programmable key #5 Programmable key #6 Programmable key #7 Programmable key #8 VOLUME + VOLUME SPEAKER Grooves for mounting bracket Grooves for base stand Power adapte
Installation SIP Corded Trimstyle 1-line CTM-S2315 Telephone base installation Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Insert the base stand into the lower grooves on the telephone base until they lock securely as shown below. 2. Connect both the ethernet cable and coiled handset cord to the telephone base and route them along the wire ducts accordingly. Install the telephone base as shown below.
SIP Corded Trimstyle 1-line CTM-S2315 Telephone base installation Installation option - wall mount position To mount the telephone base on the wall 1. Install the telephone base as shown below. Ethernet cable wall jack Ethernet cable Coiled handset cord jack Ethernet cable jack 2. Put the corded handset aside. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180°).
3. Turn the telephone base over with the bottom side facing up. Insert the mounting bracket into the two upper grooves and a lower groove on the telephone base until they lock securely. In the meantime, the ethernet cable sticks out from the rectangular hole. Besides, affix coil handset cord by fitting it in the circular hole at the bottom of the mounting bracket as shown below. 4. Mount the telephone base on the wall by positioning the eyelets on the mounting bracket against the mounting studs.
Telephone settings SIP Corded Trimstyle 1-line CTM-S2315 Default settings are indicated by asterisks (*). Setting Options Adjustable by Handset earpiece volume Speakerphone volume Ringer tone 1, 2, 3, 4, 5, 6*, 7, 8 1, 2, 3, 4, 5, 6*, 7, 8 Tone 1*, Tone 2, Tone 3 User and administrator User and administrator Adminstrator only All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details.
Telephone operation Volume SIP Corded Trimstyle 1-line CTM-S2315 Listening volume can be adjusted from the corded handset and ringer volume can be adjusted from the telephone base. Receive a call When there is an incoming call, the telephone rings and the MESSAGE WAITING LED flashes. To answer a call: Press SPEAKER or lift the corded handset from the telephone base to answer. The MESSAGE WAITING LED illuminates when the phone line is in use. The SPEAKER key illuminates when in speakerphone mode.
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephone Question Suggestion The telephone does not work at all. • Make sure a Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Unplug the Cat-5 network cable from the network wall jack.
Question Suggestion I cannot dial out. • Try all the above suggestions. • A prefix may be required for dialing some internal or external calls • Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. • Check your server settings. If other telephones in your hotel are having the same problem, the problem is in the wiring or network server.
Question I hear other calls when using the telephone. There is interference during a telephone conversation. The cordless handset beeps and is not performing normally. Suggestion • Disconnect the telephone base from the network wall jack and connecta and connect a different working telephone. Check your server settings. If calls are still not clear, the problem is probably in the wiring or network server. Contact your telephone service provider (charges may apply).
VTech Hospitality Limited Warranty Program or replacement of Product, at VTech’s option, is the exclusive remedy. VTech Communications, Inc.
set up, adjustment of customer controls, and installation or repair of systems outside the unit. 9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them. VTech will charge the end user at then-current prices for each of the missing items. 10. NiCd or NiMH handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only.
Appendix FCC Part 68 and ACTA FCC, ACTA and IC regulations This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAKXNANXXXX. This identifier must be provided to your telephone service provider upon request.
by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under VTech Hospitality limited warranty program in the user’s manual. must be obtained for connection of the adjunct because modification of the host system is often required. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy of the product. This product has been tested and found to comply with the FCC criteria.
ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licenceexempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone. The device is in compliance with RF exposure guidelines.
Appendix Precautions for users of implanted cardiac pacemakers Operating range The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the cordless handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base, cordless handset, the weather, and the layout of the hotel. When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times.
Appendix Disclaimer and Limitation of Liability Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. VTech Communications, Inc.
Appendix EN - 24
Technical specification SIP Corded Trimstyle - CTM-S2315 Power requirement Message waiting signal Speed Dial memory Size PoE class 2 powered (48V) Steady/periodic high voltage pulse or periodic low voltage pulse Telephone handset: up to 8 memory locations; up to 16 digits Telephone base: 175.27 x 74.15 x 162.95 Corded handset: 211.79 x 74.14 x 69.
Index Speakerphone 13 T C Technical specification 25 Cardiac pacemakers 22 Troubleshooting 14 E V End a call 13 Volume 13 F FCC, ACTA and IC regulations 19 H Listening 13 Ringer 13 W Wall mount 10 Hold a call 13 I Important safety instructions 2 Installation 9, 10 L Limited Warranty 17 Listening volume 13 M Messages 13 Message Waiting LED 13 Mute 13 P Place a call 13 R Receive a call 13 Ringer tone 12 Ringer volume 13 S EN - 26
EN - 27
Specifications are subject to change without notice. Copyright © 2020 VTech Telecommunications, Inc. All rights reserved. 10/20.
