User's Manual

Appendix
95
Troubleshooting
I cannot retrieve voicemail messages.
f Your telephone has both a built-in answering system and
voicemail indication. They are independent features and each
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voicemail service from your telephone service provider, contact
your telephone service provider for more information on how to
access your voicemail.
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f Make sure that the answering system is on. ANS ON should
show on the handset and the
/ANS ON/OFF light on the
telephone base should be on.
f If toll saver is activated, the number of rings changes to two
when you have new messages stored.
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system used by your telephone service provider.
f If you subscribe to voicemail service, change the number of rings
so that your answering system answers before your voicemail.
To determine how many rings activate your voicemail, contact
your telephone service provider.
f If there is a fax machine connected to the same telephone line,
try disconnecting the fax machine. If that solves the problem,
consult your fax machine documentation for information on
compatibility with answering systems.