User's Manual
Table Of Contents
- Introduction
- Getting Started
- Conference phone operation
- Phone Features
- Configuring the Phone
- Wireless Mic Registration
- WebUI
- Appendix
- Troubleshooting
- Precautions for users of implanted cardiac pacemakers
- About wireless mics
- Maintenance
- FCC, ACTA and IC regulations
- The RBRC® seal
- California Energy Commission battery charging testing instructions
- For C-ETL compliance only
- Mesures de sécurité importantes
- Limited warranty
- Technical specifications
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If you have difculty with your conference phone, please try the suggestions below.
For customer service, visit our website at businessphones.vtech.com or call
1-888-370-2006.
Finding the rmware version
As part of troubleshooting, you may be asked to provide the rmware version of the
conference phone.
To view the rmware version of your phone:
1. When the phone is idle, press MENU.
2. On the Main menu, press q to highlight Status, and then press SELECT.
3. On the Status screen, press q to highlight Product Info, and then press
SELECT.
4. On the Product Info screen, press q until Firmware Ver. appears.
My ErisStation Conference Phone with Wireless Mics does not work at all.
After powering up the base unit with a correct setup (page 2), the LCD display will
show the display name and account number (extension) of the base. Press and
you will hear a dial tone. If any of this does not happen, please try the following:
• Make sure the DC power cable is securely plugged into base unit and the power
adapter.
• Make sure the AC power cord is securely plugged into the power adapter and a
wall outlet not controlled by a wall switch.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing.
• If other telephones in your ofce are having the same problem, the problem is in
the wiring or telephone service. Contact your IP PBX system administrator.
• Eliminate any background noise. Dial from another room in your ofce with less
background noise.
Troubleshooting