User’s manual TL96271/TL96371/TL96471 DECT 6.
Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important safety information on pages 152-153 of this user’s manual. Please thoroughly read the user’s manual for all the feature operations and troubleshooting information you need to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL96271/TL96371/TL96471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology TL96271/TL96371/TL96471 DECT 6.
User’s manual TL96271/TL96371/TL96471 DECT 6.0 cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Quick reference guide - telephone base................................................................... 3 Quick reference guide - handset........ 4 Telephone base main menu.................. 7 Handset main menu.................................. 8 Installation...................................................10 Telephone base installation...............
Table of contents Key tone..................................................49 Set date and time...............................50 Use caller ID to automatically set date and time.......................................51 Dial mode ...............................................51 Voice announce caller ID................52 Website....................................................52 Home area code..................................53 Cell area code......................................
Table of contents Caller ID operation ...............................105 How the caller ID history (caller ID log) works............................................105 Memory match..................................105 Review the caller ID log...............106 View dialing options.......................108 Dial a caller ID log entry .............108 Save a caller ID log entry to the directory...............................................109 Delete from the caller ID log ....
Getting started Quick reference guide - telephone base REDIAL/PAUSE 1 Press repeatedly to view the last 10 numbers dialed (page 68). While reviewing a caller ID history entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in a directory (page 108). While entering numbers, press and hold to insert a dialing pause (page 90). /HANDSET LOCATOR Press to page all system handsets (page 71). VOLUME Press to adjust the volume during playback (page 125).
Getting started Quick reference guide - telephone base FLASH During a call, press to answer an incoming call when you receive a call waiting alert (page 58). HOME Press to make or answer a home call (page 56). During a home call, press to answer an incoming call when you hear a call waiting alert (page 59). MUTE During a call, press to mute the microphone (page 64). While the handset is ringing, press to silence the ringer temporarily (page 63). Flashes quickly when there is an incoming home call.
Getting started Quick reference guide - telephone base Main menu The selected menu item is highlighted. Menu Feature menu Play messages (page 125) Answering sys (page 113) Directory (page 88) Caller ID log (page 104) Intercom (page 73) Bluetooth (page 17) Ringers (page 43) Set date/time (page 33) Settings (page 34) Website (page 52) Using menus 1. Press MENU in idle mode (when the telephone is not in use) to enter the main menu. 2. Use CID or DIR to scroll through menu items. 3.
Getting started Quick reference guide - handset CHARGE light On when the handset is charging in the telephone base or charger. Softkeys (2) Press to select a menu item displayed above the key. While in a menu, press to select an item or save an entry or setting. CELLULAR Press to make or answer a cell call (page 58). During a cell call, press to answer an incoming call when you hear a call waiting alert (page 59). Flashes quickly when there is an incoming cell call.
Getting started Quick reference guide - handset DIR /VOLUME Press to scroll up while in menus. During a call or message playback, press to increase the listening volume (page 63 and page 125). Press to show directory entries when the telephone is not in use (page 94). While entering names or numbers in the directory, press to move the cursor to the left (page 89). MUTE/DELETE During a call, press to mute the microphone (page 64). While predialing, press to delete digits (page 56).
Getting started Quick reference guide - handset PUSH TO TALK Press to begin a one-to-one or one-togroup broadcast. Press and hold to begin a one-to-group broadcast when the handset is not in use. Feature menu Play messages (page 125) Answering sys (page 113) Directory (page 88) Caller ID log (page 104) Intercom (page 73) Bluetooth (page 17) Ringers (page 31) Set date/time (page 33) Settings (page 34) Website (page 52) Main menu The selected menu item is highlighted. Using menus 1.
Getting started Telephone base main menu To enter the main menu: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to scroll through menu items. 3. Press SELECT to select the highlighted item. Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display. To return to idle mode, press and hold CANCEL. NOTE: If no key is pressed within 30 seconds, the telephone base automatically returns to idle mode. Play messages - play messages from message box.
Getting started Handset main menu To enter the main menu: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to select a handset feature menu, then press the SELECT softkey to enter that menu. Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display. OFF/CLEAR. To return to idle mode, press and hold NOTE: If no key is pressed within 30 seconds, the handset automatically returns to idle mode. Play messages - play messages from message box.
Getting started Handset main menu Set date/time - change your handset settings. Settings - change your handset settings. Caller ID log Intercom Ringers Set date/time BACK Intercom Ringers Set date/time Settings SELECT BACK Website - view the AT&T website address.
Getting started Installation You must install and charge the handset battery before using the cordless handset. See pages 13-14 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface. For optimum range and better reception, place the telephone base in a central and open location.
Getting started Telephone base installation Install the telephone base and charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see Installation options on page 9 for details. Telephone base installation Plug one end of the telephone line cord into a telephone jack or a DSL filter. Plug the large end of the power adapter into a power outlet not controlled by a wall switch.
Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: 1. Use only the power adapter(s) provided with this product. To obtain a replacement, visit our www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. website at 2. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the battery as shown below. Step 1 Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up as indicated. CHARGE light Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. Step 3 Charge the handset by placing it face up in the telephone base or charger.
Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 158 for battery operating times.
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, follow the steps below to connect the telephone base with a standard dual-stud telephone wall mounting plate. You may need a professional to install the mounting plate. Tabletop to wall mount installation 1. Unplug the power adapter from the power outlet. Unplug the telephone line cord from the wall jack (or DSL filter). 2.
Getting started Installation options Wall mount to tabletop installation To change the telephone base from the wall mount position to tabletop position, follow the steps below. 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to remove it from wall. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
Bluetooth Introducing Bluetooth Your new AT&T TL96271/TL96371/TL96471 telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time. • Connect a Bluetooth enabled headset for making and receiving line 1 or line 2 calls.
Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth devices and your new AT&T telephone system. Active devices - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device in the list is active it will have a D1: or D2: in front of the device name. In order to use a Bluetooth device on a call, it must be in an active slot and be connected.
Bluetooth Bluetooth setup To use a Bluetooth enabled cellular phone with your telephone, you must first pair and connect your Bluetooth cellular phone with the telephone base. The TL96271/TL96371/TL96471 can then be used to make or answer calls on the cell phone line. Bluetooth wireless technology operates within a short range (up to 30 feet). When you pair a Bluetooth cell phone or Bluetooth headset to the telephone base, keep the device within 15 feet of the telephone base for optimal performance.
Bluetooth Bluetooth setup 7. Your cell phone may require a passcode. In this case Adding the handset screen displays Check cellular. ENTER Cell Phone A PASS CODE. Enter the cell phone passcode into the to device list... handset and press SET to save. 8. Enter the PIN of the telephone base (the default PIN is 0000) into your cell phone to continue the pairing Cell Phone A process. The handset displays Adding Cell Phone A to is added and connected device list... to base. 9.
Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press SELECT to choose Add device. 4.
Bluetooth Bluetooth setup 9. The screen will display Adding Headset A to device list... when the base is connecting to Adding your headset. Headset A to device 10. When a device is successfully connected, the handset list... displays Headset A is added and connected to base and the corresponding status icon ( 1 or 2). You hear a confirmation tone. The corresponding light on Headset A the telephone base (DEVICE 1 or DEVICE 2) turns on.
Bluetooth Bluetooth setup Device list and connection Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot (DEVICE 1 or DEVICE 2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a time. Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the device list.
Bluetooth Bluetooth setup Remove a paired device If you want to add another Bluetooth device and you already have the maximum of four devices on the paired devices list, you must first delete a device from the paired devices list. To remove a paired device: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4.
Bluetooth Bluetooth setup Rename a paired device You can change the name of a paired device on the paired devices list. 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press SELECT. 3. Press CID or DIR to highlight Device list, then press SELECT. 4. Press CID or DIR to highlight a selected device when necessary, then press OPTION. 5. Press CID or DIR to highlight Rename, then press SELECT. The screen displays ENTER NEW NAME. 6.
Bluetooth Bluetooth setup Replace an active device If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active device. NOTE: When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices are temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect. To replace an active device: 1. Press MENU on the handset when it is not in use. 2.
Bluetooth Bluetooth setup Download directory You can download up to four cell phone directories (phonebooks) to your TL96271/TL96371/TL96471 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. Before downloading a directory, make sure the cell phone is paired, active, and connected to your TL96271/TL96371/TL96471.
Bluetooth Bluetooth setup • If the selected device’s directory has already been downloaded to TL96271/TL96371/TL96471 before, the handset displays the last update date of your cell phone. The directory stored on the TL96271/ TL96371/TL96471 for that cell phone will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries (page 96), those changes will be lost. Press NEXT to start the download, the screen displays Erasing directory...
Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process stops and all handsets display Download fail. When you try to view the downloaded directory, the handset displays Last download failed: MM/DD/YY. You need to download the directory again (see page 27). When you are downloading a directory from a cell phone and you wish to stop the download process, you may press STOP.
Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. BLUETOOTH Device list Download dir Change PIN BACK SELECT To change the PIN: 1. Press MENU on the telephone base in idle mode to ENTER NEW PIN enter the main menu. 2. Press CID or DIR to highlight Bluetooth, then press ---SELECT. BACK SET 3. Press CID or DIR to highlight Change PIN, then press SELECT.
Telephone settings Handset settings Ringer volume You can select the ringer volume for incoming calls on line 1, line 2 and the cell line. To adjust the handset ringer volume: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Ringers, then press SELECT. 3. Press SELECT to choose Ringer volume. 4. Press CID or DIR to select All lines, Home, Cell-D1 or Cell D2, then press SELECT to confirm. 5. Press CID or DIR to adjust the ringer volume.
Telephone settings Handset settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: 1. Press MENU on the handset in idle mode to enter the main menu. RINGERS Ringer volume 2. Press CID or DIR to highlight Ringers, then Ringer tone press SELECT. BACK SELECT 3. Press CID or DIR to highlight Ringer tone, then press SELECT. TONE 4. Press CID or DIR to highlight All lines, Home, Cell-D1 AlRINGERS l lines or Cell-D2, then press SELECT. Home Cell-D1 5.
Telephone settings Handset settings Set date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 38).
Telephone settings Handset settings Settings In the settings menu, you can change and edit the settings for LCD language, display alerts, CID time synchoronization, handset name, key tone, dial mode and voice announce caller ID. LCD language You can select English, Français or Español to be used in all screen displays. To select a language: 1. Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press SELECT to choose LCD language. 4.
Telephone settings Handset settings Display alerts In the display alerts menu, you can change and edit the settings for display of alerts on the idle screen. Missed call indicator When there are missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one. When you have reviewed all the missed calls, the missed calls indicator removes.
Telephone settings Handset settings Voicemail indicator If you subscribe to voicemail service offered by your telephone service appear on the handsets when you have provider, New voicemail and new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.. After you have listened to all new voicemail messages, the indicators on the handsets turn off automatically.
Telephone settings Handset settings No line If there is no telephone line connected to the telephone base, the handsets show No home line. If you do not want to display the message on the handset screens (for example, if you use the cell line only), you can turn off the no line alert. To reset the missed call indicator: 1. Press MENU in 2. Press CID or press SELECT. 3. Press CID or press SELECT. 4. Press CID or press SELECT. idle mode to enter the main menu.
Telephone settings Handset settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. SETTINGS LCD language Display alerts CID time sync BACK SELECT 1. Press MENU on the handset in idle mode to enter the main menu. CID TIME SYNC 2. Press CID or DIR to highlight Settings, then 3On press SELECT. Off 3.
Telephone settings Handset settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Settings, then press SELECT. 3. Press CID or DIR to scroll to Key tone, then press SELECT. 4. Press CID or DIR to adjust the key tone volume, then press SET to save.
Telephone settings Handset settings Voice announce caller ID You can set your handset and/or telephone base to announce the caller ID information for incoming calls. The voice announce caller ID setting is independent for each handset and telephone base. To change the setting: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight Caller ID Annc, then press SELECT. 4.
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Handset settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. To set the cell area code: 1. Press MENU on the handset in idle mode to enter the main menu. 2.
Telephone settings Telephone base settings Ringer volume You can select the ringer volume for incoming calls on home line and the cell line. To adjust the telephone base ringer volume: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Ringers, then press SELECT. 3. Press SELECT to choose Ringer volume. 4. Press CID or DIR to select All lines, Home, Cell-D1 or Cell-D2, then press SELECT. 5. Press CID or DIR to adjust the ringer volume.
Telephone settings Telephone base settings Ringer tone You can select the ringer tones for incoming calls on home and the cell line. To select a ringer tone: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Ringers, then RINGERS Ringer volume press SELECT. Ringer tone 3. Press CID or DIR to highlight Ringer tone, then BACK SELECT press SELECT. 4. Press CID or DIR to select All lines, Home, Cell-D1 RINGER TONE or Cell-D2, then press SELECT.
Telephone settings Telephone base settings Display alerts The display alerts settings allow you to change the settings of the indicators for missed calls, voicemail, no line alert and download failure notification. Missed call indicator When there are missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls. Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.
Telephone settings Telephone base settings If you subscribe to voicemail service offered by your telephone service appear on the cordless handset and telephone provider, Voicemail and base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service. This feature only works on the voicemail associated with home line, not the cell line.
Telephone settings Telephone base settings No line If there is no telephone line connected to the telephone base, the handsets show No home line. If you do not want to display the message on the handset screens (for example, if you use the cell line only), you can turn off the no line alert. SETTINGS To turn the line alert indicator on or off: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to scroll to Settings, then press SELECT. 3.
Telephone settings Telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight CID time sync, then press SELECT. 4.
Telephone settings Telephone base settings Key tone The telephone base is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to highlight Key tone, then press SELECT. 4. Press CID or DIR to adjust the key tone volume. You hear a sample of each key tone volume while adjusting.
Telephone settings Telephone base settings Set date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with caller ID information, turn this feature off (see Use caller ID to automatically set date and time on page 38).
Telephone settings Telephone base settings Use caller ID to automatically set date and time If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. 1. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, then press SELECT. 3. Press CID or DIR to select CID time sync, then press SELECT. 4.
Telephone settings Telephone base settings Voice announce caller ID You can set your telephone base to announce the caller ID information for incoming calls. The voice announce caller ID setting is independent for each handset and telephone base. To change the setting: 1. 2. 3. 4. 5. Press MENU on the telephone base in idle mode to enter the main menu. Press CID or DIR to highlight Settings, then press SELECT. Press CID or DIR to highlight Caller ID Annc, then press SELECT.
Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature.
Telephone settings Telephone base settings Cell area code If you have downloaded a directory from your cell phone, you may need to set your cell area code in order to dial a number from your downloaded directory correctly. Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.
Telephone settings Telephone settings Telephone base ringer volume Press VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.” Press / VOLUME during an incoming call to mute the ringer temporarily.
Telephone operation Make, answer and end a call Make, answer or end a home call Using a cordless handset: To make a home call: • Press HOME/FLASH or /SPEAKER, then enter the telephone number. To predial a home call: • Enter the telephone number, then press To answer a home call: • Press HOME/FLASH or HOME/FLASH or /SPEAKER. /SPEAKER. To end a home call: • Press OFF/CANCEL or put the handset in the telephone base or charger.
Telephone operation Make, answer and end a call Using a Bluetooth headset: You can use a Bluetooth headset on home calls. However, you need to keep the device within 15 feet of the telephone base for optimal performance. Please see the user’s manual of your Bluetooth headset for more information. To answer a home call using a Bluetooth headset: • Press HEADSET on the telephone base or the call key on your headset. To end a home call: • Press HEADSET , or the call key on your headset.
Telephone operation Make, answer and end a call Call waiting on home call If you subscribe to call waiting service from your telephone service provider, you hear a tone if someone calls while you are already on a call. • Press HOME/FLASH on the handset, or press FLASH on the telephone base to put your current call on hold and take the new call. • Press HOME/FLASH on the handset, or press FLASH on the telephone base at any time to switch back and forth between calls.
Telephone operation Make, answer and end a call Using the telephone base: To make a cell call: 1. Press CELLULAR, then enter the telephone number. 2. Press DIAL. To predial a cell call: • Enter the telephone number, then press CELLULAR . If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls. If you have two cell phones connected to the telephone base, the telephone system prompts you to select a cell phone before you make a cell call.
Telephone operation Make, answer and end a call Answer an incoming cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset you are using. The telephone base and all other handsets ring. To answer the incoming cell call: Using a cordless handset: • Press CELLULAR on the handset. The home call is automatically placed on hold and all other handsets display Home call on hold and Cell line in use alternately.
Telephone operation Make, answer and end a call Answer a home call while on a cell call If you are on a cell call and you receive an incoming home call, you hear a beep and displays on the handset you are using. The telephone base and all other handsets will ring. To answer the incoming home call: Using a cordless handset: • Press HOME/FLASH on the handset. The cell call is automatically placed on hold and all other handsets display Cell call on hold and Home line in use alternately.
Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a three-way conference. To conference both home and cell calls: 1. Press OPTION on the handset or telephone base. 2. Press CID or DIR to highlight Conference. 3. Press SELECT. The conferencing handset and telephone screen displays Lines now in conference. To select an option while on a conference call: 1. Press OPTION on the handset or telephone base. 1.
Telephone operation Options while on calls Speakerphone Using a cordless handset: During a call, press /SPEAKER on the handset to switch between the speakerphone and cordless handset. Using the telephone base: • Press HOME on the telephone base. • Press CELLULAR on the telephone base. Volume control While on a call, you can adjust the listening volume on the handset or telephone base. If this is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone.
Telephone operation Options while on calls To silence the base ringer: • Press SILENCE. Ringer muted appears. -OR• Press MUTE. The telephone base displays Ringer muted. Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you. To mute a call: • While on a call, press MUTE/DELETE on the handset, or press MUTE on the telephone base.
Telephone operation Options while on calls Hold You can place any call on hold. You hear an alert tone at the telephone base if you have not taken the call off of hold after 14 minutes. You hear another alert tone at the telephone base 30 seconds later. At 15 minutes on hold, the call on hold automatically disconnects. To place a home call on hold: • Press HOLD on the handset or telephone base. Home call on hold appears on the handsets and telephone base.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list. To access a number in the directory while on a call: Using a cordless handset: 1. Press OPTION. 2. Press CID or DIR to highlight Directory, then press SELECT.
Telephone operation Options while on calls To access a number in the caller ID log while on a call: Using a cordless handset: 1. Press OPTION. 2. Press CID or DIR to highlight Caller ID log, then press SELECT. 3. Press CID or DIR to highlight the desired directory, then press REVIEW. 4. Press CID or DIR to scroll to the desired entry. 5. Press DIAL to dial the displayed number. Using the telephone base: 1. Press OPTION. 2. Press CID or DIR to highlight Caller ID log, then press SELECT. 3.
Telephone operation Redial Each handset and telephone base stores the last 20 dialed numbers (up to 30 digits each) on the redial list. The redial entries of each handset and the telephone base are independent. Review the redial list To review the redial list of a cordless handset: 1. Press REDIAL/PAUSE in idle mode. 2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse the list. The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.
Telephone operation Redial To dial a redial entry of the telephone base: 1. Press HOME to use the home line, or CELLULAR to use the cell line. Then press REDIAL/PAUSE to enter the redial list. 2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse and then press DIAL to dial the number displayed. You can also select a redial entry before dialing. 1. Press REDIAL in idle mode. 2. Press CID , DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays.
Telephone operation Redial Using the telephone base: 1. Press REDIAL in idle mode. 2. Press CID, DIR or REDIAL/PAUSE repeatedly to browse until the desired number displays. 3. Press SAVE. 4. The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary. • Press DELETE/X to erase a digit. • Press and hold DELETE/X to erase all digits. • Press CID or DIR to move the cursor to the right or left. • Press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). 5. Press NEXT. 6.
Telephone operation Handset locator This feature helps you find a misplaced handset. To start paging: Press /HANDSET LOCATOR on the telephone base when it is not in use. All idle handsets ring and display ** Paging **. To end paging: Press /HANDSET LOCATOR on the telephone base. -ORPress HOME/FLASH, /SPEAKER, CELLULAR, PUSH TO TALK, REDIAL/PAUSE, EQ or any dialing key (0-9, #, TONE ) on the handset. NOTES: • If the handset ringer volume is set to off, the handset still rings when paged.
Multiple handset use Share an outside call Join a call in progress Another handset can join you on an outside call. That call continues until all people hang up. You can share an outside call with up to four system handsets. Using a cordless handset: • Press HOME/FLASH or /SPEAKER on another handset to join the call. -OR• Press OPTION during an intercom, then press CID Share call. Press SELECT.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and the telephone base. You can buy additional expansion handsets (AT&T model TL90071, sold separately) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call: Using a cordless handset: 1. Press MENU on the handset in idle mode. 2. Press CID or DIR to highlight Intercom, then press SELECT.
Multiple handset use Intercom To mute while on an intercom call: • Press MUTE/DELETE on the handset or telephone base. Its screen displays Microphone off for a few seconds. To end an intercom call at the destination handset: OFF/CANCEL, END or place either handset back in the telephone • Press base or charger. Both screens display Intercom ended. To end an intercom call at the telephone base: • Press END or CANCEL. Both screens display Intercom ended.
Multiple handset use Intercom To answer an intercom at the destination handset: • Press HOME. Both screens show Intercom. To silence an intercom call: • Press SILENCE on the destination handset. Its screen displays Ringer muted for a few seconds. To mute while on an intercom call: • Press MUTE on the handset or telephone base. Its screen displays Microphone off for a few seconds.
Multiple handset use Intercom Using the telephone base: • Press HOME to answer the home call and the intercom call ends automatically. • Press HOME or CANCEL to end the intercom call without answering the incoming call. The telephone continues to ring. To answer a cell call during an intercom call: When you receive an incoming cell call during an intercom call, the two handsets on the intercom call hear an alert tone, and their screens display Cell Incoming call and then the caller ID.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset or the telephone base. To transfer an outside call: Using a cordless handset: 1. When on an outside call, press OPTION. Transfer 2. Press CID or DIR to highlight Intercom, then press Intercom Directory SELECT. The call is automatically put on hold.
Multiple handset use Call transfer using intercom Using the telephone base: 1. When on an outside call, press OPTION. 2. Press CID or DIR to highlight Intercom, then press Transfer SELECT. The call is automatically put on hold. Intercom Direcrtory • If you have only one handset and a telephone base, Caller ID log the outside call is put on hold and your telephone BACK SELECT base displays Calling other handset or Calling Base.
Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset or telephone base to the speakerphone of one or all other handsets. Any handset called can respond by pressing PUSH TO TALK or PTT on the telephone base to begin a twoway communication. If only one device is available or registered, the screen shows PTT requires two handsets when you press PUSH TO TALK. • Only one handset can talk at a time. To do so, press and hold the PUSH TO TALK button.
Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. Press PTT when the handset is not in use. The PUSH TO TALK menu displays. 2. Press CID or DIR to highlight PTT On/Off, then press SELECT. 3. Press CID or DIR to highlight On or Off, then press SELECT to save. You hear a confirmation tone. PUSH TO TALK HANDSET B 3 Group PTT On/Off BACK SELECT INCOMING PTT 3On Off BACK SELECT PTT to a single handset Using a cordless handset: 1.
Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. You have two ways to begin a PTT call: • If you have one handset, press and hold PTT when the telephone base is not in use. -OR• If you have more than one handset, press PTT when the telephone base is not in use.
Multiple handset use Push-to-talk (PTT) PTT to a group of handsets When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when two to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered. The first four registered handsets will be able to use this feature. Other handsets can only use PTT for one-to-one calls. Using a cordless handset: 1.
Multiple handset use Push-to-talk (PTT) Using the telephone base: 1. To begin a PTT call to a group of handsets: • Press and hold PTT when the telephone base is not in use. -OR• Press PTT when the telephone base is not in use. Press TONE and #, or press CID or DIR to highlight Group then press SELECT or PTT. Your screen displays Connecting to group... for a few seconds. When the connection is made, both screens display Press and hold [PTT] to talk and beep once. 2. Press and hold PTT on your handset.
Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. Using a cordless handset: 1. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk. 2.
Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT conversation to an intercom call. Using a cordless handset: 1. When your handset displays Press and hold [PTT] to talk, press INTCOM. Your handset displays Switch to Intercom? Press SELECT to confirm. • If you have a one handset, your handset displays Calling other handset or Calling base.
Multiple handset use Push-to-talk (PTT) End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For one-to-group PTT calls, the initiating handset can end the PTT call for the group of handsets on that PTT call. If any one of the destination handsets leaves the PTT call, the call continues until all participants or the initiator hangs up.
Multiple handset use Push-to-talk (PTT) Make an outgoing call during PTT • During a one-to-one PTT call, press HOME/FLASH or CELLULAR, or press HOME or CELLULAR on the telephone base to get a dial tone. The PTT call ends automatically. • During a one-to-group PTT call, press HOME/FLASH or CELLULAR on the originating handset, or press HOME or CELLULAR on the telephone base. The PTT call ends automatically and you get a dial tone.
Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on one handset apply to all. • Only one handset can review the directory at a time.
Directory Create and review entries Create a new entry in the home directory Press MENU on the handset in idle mode to enter the main menu. Press CID or DIR to highlight Directory, then press SELECT. Press OPTION to select Home. Press SELECT to choose Add contact. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press MUTE/DELETE to erase a digit. • Press and hold MUTE/DELETE to erase all digits. • Press CID or DIR to move the cursor to the right or left.
Directory Create and review entries Using the telephone base: Press MENU on the handset in idle mode to enter the main menu. Press CID or DIR to highlight Directory, then press SELECT. Press OPTION to select Home. Press SELECT to choose Add contact. The screen displays ENTER NUMBER. 5. Use the dialing keys to enter a telephone number. • Press DELETE/X to erase a digit. • Press and hold DELETE/X to erase all digits. • Press CID or DIR to move the cursor to the right or left.
Directory Create and review entries Characters by number of key presses Number key 1 2 3 1 1 . - 2 A B 3 D 4 4 , 5 6 7 8 9 10 11 ( ) * # & / , C a b c 2 E F d e f 3 G H I g h i 4 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 8 T U V t u v 8 9 W X Y Z w x y z 9 0 Space 0 * # NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.
Directory Create and review entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. To add a predialed telephone number: Using a cordless handset: 1. Enter the telephone number in idle mode (see Step 5 in Create a new entry in the home directory on page 89). 2. Press SAVE to move on to the number (see Step 3 in Edit a directory entry on page 97) and then press NEXT. 3.
Directory Create and review entries Using the telephone base: 1. Enter the telephone number in idle mode (see Step 5 in Create a new entry in the home directory on page 89). 2. Press SAVE to move on to the number (see Step 3 in Edit a directory entry on page 97) and then press NEXT. 3. Press CID or DIR to select one of the following types: • Home • Cell • Work • Other 4. Press NEXT. The screen displays ENTER NAME. 5. Use the dialing keys (see page 91) to enter a name. • Press DELETE/X to erase a character.
Directory Create and review entries Review the directory Entries are sorted alphabetically. To review the directory: Using a cordless handset: 1. Press DIR in idle mode. 2. Press CID or DIR to highlight a directory, then press REVIEW. 3. Press CID or DIR to browse. -OR1. 2. 3. 4. Press Press Press Press MENU on CID or CID or CID or the handset in idle mode to enter the main menu. DIR to highlight Directory, then press SELECT. DIR to highlight a directory, then press REVIEW. DIR to browse. -OR1. 2. 3.
Directory Create and review entries 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: 1. Follow the steps in Review the directory on the previous page to enter the directory. 2. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 91). You can enter up to three letters for the search. The letters will show at the top left hand corner of the screen.
Directory Dial, edit or delete a directory Dial a directory entry You can dial a directory entry on any line. To dial a directory entry: 1. Search for the desired entry in the directory (see Review the directory and 3-character alphabetical search on pages 95 and 888-883-2445 95). 1-888-883-2445 2. When the desired entry appears, press # repeatedly on the handset or telephone base to show different dialing options. 883-2445 1-883-2445 3.
Directory Dial, edit or delete a directory Edit a directory entry You may edit any directory entry. However, be aware that if you download from a cell phone again, the directory is erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the TL96271/TL96371/TL96471, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit the number in your cell phone, then download the directory. Using a cordless handset: 1.
Directory Dial, edit or delete a directory Using the telephone base: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on pages 94 or 95). 2. When the desired entry appears, press EDIT. The handset shows EDIT NUMBER. 3. Use the dialing keys to edit the number. • Press DELETE/X to erase a digit. • Press and hold DELETE/X to erase all digits. • Press CID or DIR to move the cursor to the right or left.
Directory Dial, edit or delete a directory Edit the type of a directory entry If you only want to edit the type of a directory entry: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on pages 94 or 95see Review the directory and 3-character alphabetical search on pages 94 and 95). 2. When the desired entry appears, press LABEL. Enter the corresponding shortcut keys shown in the below table.
Directory Dial, edit or delete a directory Remove a downloaded directory Using a cordless handset: 1. Search for the desired downloaded directory in the directory menu (see Review the directory on page 94). 2. When the desired downloaded directory is chosen, press OPTION, then press CID or DIR to highlight Remove dir. 3. Press SELECT. The screen displays Directory Cell Phone A will be erased. Press YES to confirm. 4. The handset displays Erasing directory... and then Directory removed.
Directory Speed dial directory Store a speed dial directory entry You can assign 10 of your director entries to a speed dial location (0-9). The speed dial entries are shared by all handsets. Up to 10 speed dial entries can be stored. The speed dial number must be created from an existing entry in the Home or Bluetooth directory. Using a cordless handset: 1. Press MENU on handset when it is not in use. 2. Press CID or DIR to highlight Directory, then press SELECT. 3.
Directory Speed dial directory Review the speed dial directory Using a cordless handset: 1. 2. 3. 4. Press Press Press Press MENU when the handset is not in use. CID or DIR to highlight Directory, then press SELECT. CID or DIR to highlight Speed dial, then press REVIEW. CID or DIR to browse. Using the telephone base: 1. Press MENU when the telephone base is not in use. 2. Press CID or DIR to highlight Directory, then press SELECT 3. Press CID or DIR to select Speed dial, then press REVIEW. 4.
Directory Speed dial directory Using the telephone base: 1. Press MENU in idle mode. 2. Press CID or DIR to highlight Directory and then press SELECT. 3. Press CID or DIR to highlight Speed dial, then press REVIEW. 4. Press CID or DIR to highlight the desired slot. 5. Press ASSIGN. The handset displays the directory at the current assigned entry. 6. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search pages 94 or 95).
Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Caller ID from the home line allows you to see the name, number, date and time of the incoming calls. The caller ID may appear differently if the caller is matched to a directory entry (see Memory match on page 105).
Caller ID Caller ID operation How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets.
Caller ID Caller ID operation Review the caller ID log Review the caller ID history to find out who called, to easily return a call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. HANDSET 1 6 Missed calls 7:45am BACK Using a cordless handset: 8/06 MENU 1. When a handset is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call.
Caller ID Caller ID operation Using the telephone base: 1. When the telephone base is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call. BASE 6 Missed calls 7:45am 8/06 MENU -ORYou can also review the caller ID history by pressing MENU, then press CID or DIR to scroll to Caller ID log, then press SELECT. 2. Press CID or DIR to highlight the desired line (home or cell), then press REVIEW. 3.
Caller ID Caller ID operation View dialing options Although the caller ID log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of digits that you dial from the caller ID log or store to the directory.
Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. To save a caller ID log entry: Using a cordless handset: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 106). 2. When the desired entry appears, press # repeatedly to show different dialing options. 3. When the number is in the correct format, press SAVE. The handset shows EDIT NUMBER. 4. Use the dialing keys to edit the number.
Caller ID Caller ID operation Using the telephone base: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 107). 2. When the desired entry appears, press # repeatedly to show different dialing options. 3. When the number is in the correct format, press SAVE. The telephone base shows EDIT NUMBER. 4. Use the dialing keys to edit the number. • Press DELETE/X to erase a digit. • Press and hold DELETE/X to erase all digits.
Caller ID Caller ID operation Delete from the caller ID log To delete a single entry: 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 106 or page 107). 2. When the desired entry is displayed, press MUTE/DELETE on the handset or press DELETE/X on the telephone base. The screen shows the previous caller ID log entry. You hear a confirmation tone. To delete all entries: Using a cordless handset: 1. Press CID on the handset in idle mode. 2. Press ERASE.
Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason L It is a long distance call. Private name The caller prefers not to show the name. Private number The caller prefers not to show the phone number. Private caller The caller prefers not to show the phone number and name. Unknown name Your telephone service provider cannot determine the caller’s name.
Answering system Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns on again the screen displays Calls will be answered.
Answering system Answering system settings Using a handset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3. Press CID or DIR to highlight Answer ON/OFF, then press SELECT. 4. Press CID or DIR to highlight On or Off, then press SET to save. You hear a confirmation tone.
Answering system Answering system settings Record your own announcement Using a cordless handset: 1. Press MENU on the handset in idle mode to enter the main menu. Recording announcement... 2. Press CID or DIR to scroll to Answering sys, then press SELECT. STOP 3. Press SELECT again to select Announcement. 4. The handset displays ANNOUNCEMENT. Press RECORD. 5. The handset announces, “Record after the tone. Press STOP when you are done.” After the tone, speak towards the microphone of the handset.
Answering system Answering system settings Delete your announcement Using a cordless handset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to scroll to Answering sys, then press SELECT. 3. Press SELECT again to select Announcement. 4. The handset displays ANNOUNCEMENT, press PLAY to play the announcement. ANSWERING SYS Annoucement Delete all old Record memo BACK SELECT Announcement playback DELETE STOP 5.
Answering system Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time. Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. While monitoring an incoming message, you can answer the call by pressing HOME/FLASH or /SPEAKER on the handset, or pressing HOME on the telephone base.
Answering system Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, three, four, five, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.
Answering system Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the remote code: Using a cordless handset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Answering sys, then press SELECT. ANS SYS SETUP Call screening # of rings Remote code BACK 3.
Answering system Answering system settings Message alert tone When the message alert tone is set to On, the telephone base beeps every 10 seconds to alert you to new messages. The tone stops when all new messages have been reviewed. The default message alert tone setting is Off. To change the setting: Using a cordless handset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Answering sys, then press SELECT.
Answering system Answering system settings Recording time You can set the recording time limit for each incoming message. The default setting is three minutes. To change the setting: Using a cordless handset: 1. Press MENU on the handset when it is not in use. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3. Press CID or DIR to highlight Ans sys setup, then press SELECT. 4. Press CID or DIR to highlight Recording time, then press SELECT. 5.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
Answering system About the answering system Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes in length depending on the message length set (see Recording time on page 121). The total storage capacity for the announcement, messages and memos is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
Answering system Message playback On the telephone base, if you have new messages, the telephone plays only the new messages in chronological order. If there are no new messages, the telephone plays back all messages in chronological order. On the handset, if you have both new and old messages, you can play either new or old messages. The caller ID information displays on the handset screen when you play messages and you can call back the caller.
Answering system Message playback To listen to messages with a handset: 1. Press MENU in idle mode. 2. Press SELECT to select Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old messages: • To play new messages, press SELECT to select Play new msgs. • To play old messages, press CID or DIR to highlight Play old msgs, then press SELECT. When the handset is playing a message, its screen shows the caller’s name or number.
Answering system Message playback Delete all old messages Using a cordless handset: Using a handset: 1. 2. 3. 4. 5. Press MENU on the handset in idle mode to enter the main menu. Press CID or DIR to highlight Answering sys, then press SELECT. Press CID or DIR to highlight Delete all old, then press SELECT. The handset displays Delete all old messages? Then press YES to confirm. The handset displays Deleting... and then All old messages deleted! You hear a confirmation tone.
Answering system Message playback Record and play memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them the same way as incoming messages. To record a memo: Using a cordless handset: 1. Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Answering sys, then press SELECT. 3. Press CID or DIR to highlight Record memo, then press SELECT. 4.
Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code, see page 119 to change it). 3. You can also enter the remote commands (see Remote commands below). 4.
Appendix Handset screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. 1 CELL line- On steadily when a cell line is in use or there is an incoming cell call. 2 12 Bluetooth connected devices There are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected devices There are Bluetooth disconnected devices on the active devices list.
Appendix Telephone base screen icons HOME line - On steadily when the home line is in use or there is an incoming home call. 1 CELL line- On steadily when a cell line is in use or there is an incoming cell call. 2 ANS ON 12 1 2 Bluetooth connected devices There are Bluetooth connected devices on the active devices list. 1 2 Bluetooth disconnected devices There are Bluetooth disconnected devices on the active devices list.
Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing CID or DIR when the volume is already at its highest or lowest setting. -ORYou have reached the end of the caller ID history. Three short high-pitched beeps The telephone has completed the command successfully. Four short beeps Low battery warning. -OROut of range while the handset is on a call. Telephone base alert tones Beeps once every 10 seconds Message alert. Four short beeps Registration failure.
Appendix Alert tones and lights Telephone base indicator lights DEVICE1/DEVICE2 lights On when the telephone base is paired and connected with a Bluetooth device. /PLAY/STOP On when the answering system is playing the recorded messages. Flash alternately while pairing a Bluetooth device. Flashes when there are new messages. Flashes quickly when there is an incoming cell call. MUTE On the microphone is muted /ANS ON On when the answering system turned on. CELLULAR On when cell line is in use.
Appendix Screen messages Display screen messages Already saved Base is calling Bluetooth system busy Caller ID log empty Call transferred Calling base The telephone number you have entered is already stored in the directory. The telephone base is calling another handset. You are trying to make a cell call or access the Bluetooth menu when the Bluetooth link is already being used. There are no entries in the caller ID history. An outside call from one handset is transferred to another handset.
Appendix Screen messages Handset X is calling Another system handset is calling (for intercom calls). (for models with more than one cordless handset) Home Home call on hold Home & cell calls on hold Home & cell lines in use Home line in use Incoming call Intercom The home line is on a call. A call on the home line has been put on hold. Calls on the home and cell lines have been put on hold. Calls on the home and cell lines are being used.
Appendix Screen messages No message There is no message recorded on the answering system. No signal. Call ended. The phone lost the connection with the telephone base or did not have a strong enough signal and the phone call ended. Not available at this time Someone else is already using the directory or caller ID history. ON HOLD A call has been put on hold. Out of range OR No power at base The handset has lost communication with the telephone base.
Appendix Expand your telephone system The cordless handset provided with your telephone system is already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET, the new registered handset is assigned HANDSET 2 and your first handset is then renamed as HANDSET 1. This telephone system accommodates up to 12 handsets.
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin. To deregister all handsets: 1. Make sure that all handsets are out of the telephone Deregister base and chargers before you begin deregistration. all devices? 2.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Have the serial number, found on the underside of your telephone, available when contacting for customer service. I cannot pair my cell phone to the telephone base. • Make sure you have cellular coverage.
Appendix Troubleshooting • For some cell phones, you must authorize the TL96271/TL96371/ TL96471 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information. • Manually connect your cell phone to the TL96271/TL96371/TL96471. Refer to the user’s manual of your cell phone for more information. I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device.
Appendix Troubleshooting The PIN on the telephone base does not work. • The default PIN is 0000. • If you have changed the PIN, it will appear on the telephone base in the pairing process. I cannot hear any audio on my telephone system when on a cell call. • Make sure that your cell phone’s volume is set to maximum. • Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. • Turn off your cell phone, then turn it on again.
Appendix Troubleshooting My phone doesn’t work at all. • Make sure the power cord is securely plugged in. • Make sure that the battery connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack. • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
Appendix Troubleshooting I cannot dial out. • Try all the suggestions in I cannot get a dial tone on page 141. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. • Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly.
Appendix Troubleshooting Out of range OR no power at base appears on my cordless handset. • Ensure that the telephone base is powered up. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. • Relocate your phone to a higher location. The phone may have better reception when installed in a high area. • Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 31 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in. • The cordless handset may be too far from the telephone base. • Charge the battery in the cordless handset for at least 16 hours.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. • Both your and your caller’s telephone service providers must use caller ID compatible equipment.
Appendix Troubleshooting I am having difficulty in hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press /VOL to increase the listening volume on a handset. The answering system does not answer after the correct number of rings. • Make sure the answering system is on. When the answering system is on, ANS ON should show on the handset and the ANS ON light is lit on the telephone base (page 113).
Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 113). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 122).
Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: 1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove the battery. Replace the battery and place the cordless handset into the telephone base. 6.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There might be a slight chance of electric shock from lightning.
Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 or visit www.telephones.att.com; in Canada, call 1 (866) 288-4268. 1.
Appendix Limited warranty 5. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels 5 Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage (AC voltage, 60Hz) 96 — 129 Vrms Telephone base voltage (AC adapter output) 6VDC @600mA Handset voltage 2.4 — 3.
Index Index A Active devices, 26 Add a Bluetooth headset, 21 Add a cell phone, 19 Add a handset, 136 Alert tones, 131 Alphabetical search, 95 Answer a cell call, 58 Answer a cell call while on a home call, 60 Answer a home call, 56 Answering system and voicemail, 122 Answering system settings, 114 Answer on/off, 113 Appendix, 129 B Battery charging, 13 Battery installation, 13 Bluetooth connection from idle mode, 26 Bluetooth glossary, 18 Bluetooth operation, 17 Bluetooth setup, 19 C Caller ID, 104 Caller
Index Index Headset, 21, 57 Hold, 65 Home area code, 41, 53 Home directory, 88 I Icons, 129 Important safety information, 152 Indicator lights, 131 Installation, 10 Intercom, 73–74 Interruption to directory download, 29 K Key tone, 38, 48, 49 L Language, 44 Last number redial, 68 LCD Language, 34, 44 Lights, 131 Limited warranty, 156 Listening volume, 63 M Maintenance, 151 Make a cell call, 58 Make a home call, 56 Memory match, 105 Memos, 127 Message alert tone, 120 Message capacity, 123 Message playback,
Index Index Technical specifications, 158 Telephone base installation, 11 Telephone base ringer volume, 43 Telephone operating range, 158 Telephone operation, 56 Telephone settings, 31 Temporary tone dialing, 64 Time, 13, 33, 50 Transfer a call, 77 Troubleshooting, 138 Turn on or off the answering system, 113 U Use a Bluetooth headset, 57 Using the home and cell lines together, 62 V View the directory download information, 29 Voice announce caller ID, 40, 52 Voicemail, 36, 46, 122 Volume, 31, 39, 43, 49, 5
Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Cut along dotted line. Call your telephone number, then enter your two-digit remote access code (preset to 19). Fold here. Action Remote command Play all messages .....................1 Play new messages..................2 Delete the message.................3 (during message playback) Delete all old messages ........33 Repeat or go back ....................4 Stop....
www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. © 2011 Advanced American Telephones. All Rights Reserved.
